This vape city has a one of the largest selections that I've seen in the Rio Grande Valley. Every single staff member here is exceptional Lee polite, very helpful and knowledgeable in all products. I would highly recommend this location to anybody that vapes or CBD or anything in that area highly recommend this place 100% I've been coming here for the past year. Never had a problem and they have best prices around And employee network. Sherry's name is Victor if you see him when you come in ask for him he's very helpful. Every time I come here I see him heals me all the time and pretty much answers every question that I have by any product knowledgeable in all areas also read more

I always go to this smoke shop as a customer and Samantha always has what I needs and is always super nice, we get along well and I can say she's an amazing employee. Today I went in and an employee named Jared gave me bad customer service. I used to be an employee at Vape City about a year ago and I was going through a rough patch. He asked me how i've been doing in life and if I am still "always tired". I don't work at this company anymore. I took this very offensive because he made me feel as if I was still at a low point in my life. I am a usual customer at this store and now that i'm a customer I believe I should still receive good customer service. read more

I wanna do this review on based on my experience at this current location vape city I want to give a big shout out to employee, Joey and Jaelynn for their expertise in all knowledge of nicotine vapes, CBD products, water pipes/bongs and pretty much everything and out of all the locations I've ever been to. I will have to say that this is probably one of the best locations in my top five for sure so y'all come out and see for yourselves. read more

Love the staff and feel of the store. Tons of choices from coils, mods and tanks and a ton of flavors of juices. Right when you walk in you feel welcome! The people here know their stuff and make it easy even for a someone who doesn't know jack squat to pick up a vape and get a crazy good experience! read more

Great service, was presented with item and got to try flavor for 100 percent satisfaction as well as a detailed explanation of the products. Presented with the best device to use with my juice. Over all completely satisfied with my visit and will definitely recommend my boys to stop by. read more

Man my boy Chris and I go way back ! I'm talking middle school B team basketball , we've been through it . Everytime I head here , the energy always has me coming back . I love the energy he gives me and may he achieve everything he sets his mind to ! read more

Nothing but love and respect as soon as you walk in, asked for anything that was on my mind and the person knew his stuff & went ahead & took care of me and friends as soon as we walked in would come to this location again , most definitely ! read more

Friendly and knowledgeable staff. Prices are never changing and are tru to the code. High quality glass . Clean papers with no incense scent lol that's where they had me ... thier not like any smoke shop around . Glad we have one in town!!! read more

Man oh man this chick here is like super knowledgeable and super helpful my brother goes to the one in Houston and deer park we ain't never disappointed with there products and how helpful they are I swear this is my smoke shop for life !!! read more

Awesome customer service provided by the Employee Juan. He was very patient helping us look for a gift and gave us expert advice. Will definitely be returning for future purchases. Thank you Mr. Juan for being such a great associate. read more

Came in for a new mod and Seth was there to assist me he gave me a great recommendation for an awesome new setup and a flavorful new juice i hadn't tried before. Definitely recommend them for anyone looking for vapes or liquids. read more

Awesome service and friendly employees i appreciate the help. The selection and variety is awesome here so many vapes to choose. And the value and price after this discount is awesome as well. Thank you for helping me out. read more

I was desperate for a last minute valentine's gift for my boyfriend and thankfully the cashier Juan helped me out! He was very kind and very helpful with picking out the right gift for me! Density one of my favorite shops! read more

I came to Vape City in Alamo Tx. , I got an employee named Seth and he was a very cool guy and very helpful. Amazing service! I would definitely come here again if I need anymore help. Thank you Seth!! Amazing job read more

Fantastic service! Was looking into getting a glass and had a young gentleman helped me out through out the whole fiasco since I'm so picky!! Thank you for the great recommendation on this nice glass piece!! read more

Really appreciated the service, the associate gave great tips on what flavors to chose from. Also very knowledgeable on the products. Great experience over all. Loving the ambient of the store nice and clean. read more

Customer service was femoninal employee from morning shift gave me information on products and let me know about any deals they had at their establishment. I really recommend this location for anyone's needs. read more

They offered great customer service! They have plenty of inventory with many great offers. Buy 1 get 1 half on the juice I needed. You need to stop by and get whatever you need here. I highly recommend it! read more

I like that there are a wide variety of items available and great customer service including helping the customer with responding the questions asked I would definitely recommend this store to a friend read more