Horrible experience. 100% would not recommend !!…read more They did not properly wrap my stuff and caused damage but didn't want to take responsibility for it after and tried to push liability. Took a huge L. Stay away unless you're ok with risking taking high risk for their negligence.

I experienced the worst move ever with this company. Also, they have refused, short of a lawsuit,…read moreto resolve the issues that resulted in my rating. We moved on March 9, 2022. During the move floors were unprotected and gouged and scratched and walls were also scratched and gouged. A 3 piece wall unit was ripped apart without the connecting bolts removed. In addition, 2 of the 6 glass doors were broken. A dryer and freezer were both damaged and the freezer stopped working. Parts were left anywhere. For example, 2 futons were taken apart. At the new house futon parts were found in the garage, some in the kitchen and others in the basement. Shelves to a bookcase were not found. Trash was left behind in our yard after they left. This is not a comprehensive list, just the major highlights. I filed a claim, and almost 4 months later here are the results. The damages to floors and walls cost over $1600 to fix. They offer $0 to repair. The bookcase cost $1100 30 years ago, and $7000 to replicate. They offer $850. The freezer reimbursement offer was $60. I elected $10,000 insurance, but you see the results of my claim submission. Here is Moving Ahead's last reply to me: If you still do not find our current offer to be acceptable, the next step would be to begin the arbitration procedure, as outlined in the documentation you have already received. If you have any questions regarding this process, I would be happy to assist in any way possible.. Thank you, Steven Mutter General Manager T: (513) 591-9818 movingaheadservices.com The character of any company is evident in how they respond when they make a mistake. You judge for yourself. My advice, buyer be very aware with Moving Ahead!

I was relocating from Cincinnati, OH to Tampa, FL. With such short notice, U-Pack was there to help…read moreme! The price was right, and their services were outstanding. Get this.... Pick up date was on a Tuesday. Delivery date was on a Thursday, which happened to be when Hurricane Hermine was going through Tampa, AND THEY STILL DELIVERED MY CUBES ON TIME AND SAFE!!!!!! The articles were DRY. I was so concerned about my books and electronics, but when I opened the cubes on a sunny day, everything was in great shape! Thank you U-Pack for assisting me in my relocation and for providing such outstanding service.

I called, texted, and emailed, and never heard back. Finally, 24 hours before I needed to move,…read morethey answered and we scheduled a time. They never showed up, but reassured me they were almost ready to head over. After 3.5 hours of waiting and within a 30 minute window of U-Haul closing (K&A were bringing a box), I canceled the job and miraculously found another company that immediately called and showed up. Moving is a lot of work so I understand running behind, but lack of communication and reassurance when things clearly weren't going to happen was unprofessional.

My moving experience with all my sons was great! I made $100 deposit . They showed up Timely got…read morethe job done quickly and we're very well tipped by me for their hard work and quick response . I would recommend them.

This is the worst moving company I have ever worked with! They complete broke a head board of mine…read moreand completely ruined a $3000 table that they refused to give a reasonable compensation for. They also brought the wrong truck on the first part of the moving and made us pay for the extra labor charges and then were 4 hours late to deliver our stuff to our house. When trying to discuss damage issues at the house with an employee they ignored us and were on FaceTime the entire time. Give your business to literally anyone else and save your money and furniture from damage. I would give -5 stars if I could.

I recommend this business when you need movers. They are very professional courteous, and they get…read morethe job done right effortlessly with great communication along the way

They were wonderful at first but the later it got the supervisor and one other became…read moredisrespectful. The supervisor threatened to leave a truck full of furniture in the driveway. The supervisor stated they were finished even though we said we would pay more. The runner they put down to protect the floors was taken up as the supervisor said they were finished and were leaving. We finally had to call the main office to get things settled and completed. I would not recommend.

After making arrangements with Tony to move a few items around our house and agreeing on a price,…read morethey said they would arrive between 1 and 5 pm. At 4pm, they called and promised to be here at 5:30pm. They then called and canceled, saying that the agreed price was too low. Do not trust this group!

They got us in quickly and they were on time, They were very polite, and conscientious. They…read morewere very careful with our belongings. The move was perfect. The price was reasonable and was as estimated. Can't say enough good things

Moved my 2-bedroom, second floor apartment in about 3 hours. And I mean 3 hours from the time they…read moregot there to the time they brought the last box inside the new property. Santiago communicated very well throughout the process. A little pricey, but worth the money overall.

My move was a challenging one for any mover, but Santiago and his crew stepped up and met the…read morechallenge admirably. They worked hard on a very hot summer's day in July, having to haul furniture through hallway after hallway through two apartment complexes, loading and unloading. Santiago handled the customer relationship professionally and with good customer service.