Thank you Happy Santa for beautiful job…read more Highly recommend them. Service and communication was impeccable. We will definitely use them again.

What a difference a year can make ! I was extremely satisfied with the work Andrew and his crew at…read moreHappy Santa ! They arrived on time did exactly what was requested ! Gave my employers a great price , and called to let us know on the 2nd that they were coming to get the lights down ! Amazing job ! No worries no hassle no delays ! Just what I needed ! Thank you , we look forward to seeing you again next year !

Amazing experience! Scott, Jeremy and Camden did great work installing our roof lights which was…read moremade by Oelo and exactly what we were looking for as a daily and during the holidays. App is user friendly and comes with different patterns. They are professional, kind and efficient the whole time. Great climbers too. Highly recommend and worth the investment!

This will be our third year this vendor to put up my holiday lights, and I couldn't be more pleased…read morewith their service. They did a fantastic job with the installation, paying close attention to detail to make sure everything looked perfect. What really stood out, though, was their excellent customer service. Last year after noticing a dead bulb, I reached out to them, and they quickly came back to fix it without any hassle. Their prompt and friendly response made the whole experience even better. I highly recommend them for any holiday lighting needs! They have a variety of options for all budgets!

Outstanding customer service. Reached out for a quote through Yelp and they responded right away…read more They were transparent and reasonable in their pricing. Very pleased with their service overall and would hire again.

Amazing service. Installed Christmas lights on the house. When a bird knocked off a section of…read morelights they came out and fixed it with no problems. Very friendly and quick service. Office person was so nice and helpful!

I absolutely love our front porch display!…read more Mercedes did an incredible job. I wanted something festive but not too cluttered as we have a long walkway to the front door. The design is perfect, set up was super easy (we weren't even home) and the end result is lovely. Will attach pics. Thank you Mercedes and Pumpkin Pros!

What an absolutely AMAZING experience!! Our lobby at Echo & Rig is so beautiful, it is bringing so…read moremuch joy to our staff and our guests. The set up was quick and easy, the cleanup was amazing, this company is a delight to work with.!!

Scheduling our Christmas lights was done through text which is always easier for me since my office…read moreis ungodly quiet and I don't want to disturb anyone with personal phone calls. The install went smoothly and the lights are great. We are so happy with the services and options provided by Nick and Chris.

Hired Christmas Lights For You last minute and they did an incredible job! Will definitely use from…read morehere on out!

Breezeway refresh! Amazing job!!! Thank you! 2jobs down !…read moreMore to come! Highly recommend and fair prices!

Mr. B has helped me with a few projects. All done quick and professionally. From installing ceiling…read morefans to blinds at 17ft windows to an ac window unit at my outdoor shed. He was quick to respond and all the pricing is within reason. I highly recommend. First choice when starting a new project.

I have to echo what others here have said about their communications. The first person on the…read morephone was great, but after that my encounter didn't go so well. But my main concern is that they sent me an estimate, I signed it, and then the next day "when they were loading up the truck" they realized they forgot to add enough lights to cover the entire estimate. So my price jumped about $200. I was quoted in the $300's now I'm in the $500's! I get mistakes happen, but this wasn't on me. So I told them "no thanks" in an extremely polite way. (Seriously) They tried to talk me into reducing my job if I wanted to save some money, but not once were they willing to reduce their labor costs to make up for their mistake. I would have been happy to split the cost, even though this was their error. But they weren't willing to do anything except reduce the entire scope of the job. Anyway, after reading a lot of the reviews, especially Vince S.'s review here on Yelp, it is obvious to me this isn't the first time this has happened and seems to be a recurring theme. I really am sad as the first lady I spoke with was really nice. (She said she was the owner's aunt.) But Shelia dropped the ball on mine job and they could have saved me as a customer. For the owner, if you read this, I want you to do a quick little calculation called LTV. This stands for lifetime value of a customer. So, this year, you decide to eat the cost - or even split the cost because of your company's error do the job as first agreed. Provide all the lights and labor necessary, etc. So, you don't make as much, but let's be honest, you aren't losing here either. So you gross $400. Continuing using an LTV, next year, we decide to switch to colored lights. So now you make over $600 gross, probably more as their won't be a new customer discount or the late in season discount. The following year we make no changes so you only make about $300 gross. But, let's consider lights being bought ever 3-4 years. Your 10 year (estimated lifetime of a customer) gross is about $4,000 - $5,000 plus inflation and other purchases. Not a ton, but what is your customer acquisition cost? Also, what is the lost revenue from Yelp reviews? What is the lost revenue from referrals? Taking ownership of the mistake and making it right is what makes a difference. When you started this business at 14, did you make mistakes? Sure! Did you fix them, even if you didn't make as much on one job? Of course you did because you wanted to stay in business. You knew the value of every single customer The reviews are similar in this regard. Seriously, eating 10%-20% on a job where your company made a mistake isn't going to hurt you, and in this case, not eating that cost will cost you a lot more in potential same-house revenue. I had really wanted lights this year to surprise my wife. But now, guess I'll buy her jewelry. Oh, and when I said, 'no thanks' the final time (very politely), I get no response at all from the company. Come on folks, at least a, "sorry, we hope you will consider us next year" would be the appropriate response. You are in the "Christmas" business after all. UPDATE: several hours after writing this review I did get a 'sorry it didn't work out' and their sharing it was an honest mistaken and that it wasn't bait and switch. Seriously, I don't think it was bait and switch, I just wish they would "make it right". I cleared my schedule for the install at the price they quoted me. I was excited about it and ready to move forward. Anyway, there is my honest opinion.

Horrible communication! They've never returned my calls or responded to my texts. I'm still waiting…read morefor my proposal since July!! Perhaps they think they're too good for the little guy! Big egos too!!

Hurry up and book these guys! Friendly, honest, and reliable! I'm so glad I found them! After…read morechatting through yelp, they completed my service requested within a week! I got several quotes and this was a great value! I'm so happy with their service! They treated my home with respect and I'm looking forward to using them for MANY years to come!

Very disappointed with the communication from this company. I admitted early on that I wouldn't be…read morehome last week due to the holiday, but I told him I can leave out the extra lights I had out along with the clips. He said he'd send a crew the day before thanksgiving. I waited to reach out until Friday to see if his crew put them up and he read my message. Totally fine since it's a holiday weekend, but I followed up Sunday evening. He called to apologize and that he would personally go by Monday afternoon to take care of it. I tried calling twice yesterday with no response. Tried reaching out again today and is now completely ignoring me. Looks like this is a common trend he does with several clients. If he would have admitted early on that he doesn't have the time to help me honestly I wouldn't even have written him a bad review. Better for me to have moved on immediately had he communicated with me. Glad I didn't spend any money at least. The uploaded owner photos are not his - none of the houses in Las Vegas look like that lol

This was my first experience with ECO Electric, and now I have a go-to electrician company! From…read morebeginning, with scheduling, to finishing, with my issue being fixed, I had a five-star+ experience. Everyone was so helpful with amazing communication. Andrew, my electrician, was extremely thorough with explaining the process, step by step, of what he was doing - keeping me in the loop. He located the issue, fixed it, even making sure to take preventative measures for the surrounding area. The price was very fair as well! Andrew was friendly, knowledgeable, efficient, and extremely neat! Hands down, I would highly recommend ECO Electric for all your electrical needs!

As veterans, and with me being a retired law enforcement officer, my husband and I would not…read morerecommend this company based on our experience. My husband called Eco Electric because two outlets in our kitchen were not working. We expected to pay the standard service call fee, which was around $60 and possibly, if needed, $289 diagnostic fee. The electrician, Andrew "Drew", arrived and my husband explained the problem. Andrew gestured toward an area of the kitchen and said the issue was probably there, referring to where the GFCI outlet was located. However, before performing any diagnostic work or even checking the outlet, he had my husband sign an agreement authorizing a $289 diagnostic charge. Andrew then stepped outside, came back in, walked directly to the area he had pointed out earlier, moved a medicine box that was blocking a GFCI outlet we didn't even realize was there, and simply pressed the reset button. The outlets immediately started working. At that point, my husband asked if the diagnostic charge was still necessary since the problem had already been resolved. Andrew told him the charge still applied because he had already signed the paperwork, even though the issue had been fixed before any actual diagnostic work had taken place. That is what left us feeling misled. Our concern has never been about paying for honest work or a legitimate diagnostic. Our concern is that we were asked to authorize a $289 diagnostic fee before basic troubleshooting was performed, and once the simplest possible fix restored power, we were still expected to pay the full diagnostic charge simply because the paperwork had already been signed. Andrew seemed like a nice person, but that doesn't change how the process was handled. I don't know whether the technicians are paid on commission or another type of incentive, but as a customer, the process felt dishonest and misleading. My husband later spoke with Bill, who I believe was the manager or someone in a supervisory role. Unfortunately, my husband found him dismissive and defensive of the complaint. He didn't seem interested in truly listening and even interrupted my husband before he had finished explaining what had happened. To Bill's credit, he said he would speak with Andrew to hear his side of the story and call my husband back. When Bill called back, he did agree to reduce the charge by $100, which we appreciated. During that conversation, my husband explained that, going forward, their technicians should provide a more thorough explanation and perform basic troubleshooting before asking customers to authorize expensive diagnostic charges. Otherwise, the process can leave customers feeling misled and can come across as deceptive. What was especially disappointing was reading the comments Andrew entered on our invoice afterward. He (Bill or Andrew) wrote that the customer "was not happy with having to pay for the diagnostic" and that he "wouldn't be able to work with him again." That is simply not an accurate representation of what happened. Our complaint was never about paying a fair diagnostic fee. Our concern was the lack of communication, the order in which things were handled, and the misleading process. We were asked to authorize a $289 diagnostic charge before the most basic troubleshooting step--checking and resetting the GFCI outlet--was even attempted. Once that button was pressed, the outlets worked immediately. We appreciated the $100 reduction, but that doesn't change how this experience was handled or how our concerns were documented afterward. As veterans, my husband and I expect honesty, transparency, and integrity from the companies we hire. Unfortunately, this experience fell far short of those expectations, and we will not be using or recommending Eco Electric in the future.