Priscilla is good with laser! Helped the pain from my knee replacement for a very short period…read more Paid for weeks and months after surgery for this laser to help alleviate the pain but, long term didn't work. At $75 per week (out of pocket) for 6 months for Duke's negligence, it was a waste of money. Duke refused to help me after surgery. Also, Dr Duke and the staff are always rushing you and very short making you feel like you don't deserve to ask questions. My knee replacement has to be re-done because Dr Duke put in a replacement larger than my knee so, I have an over-hang. After four years of continuous pain after surgery which Duke "sloughed off as my nerve pain", I have to have it replaced again to correct the overhang! The over-hang had to be diagnosed elsewhere because Duke refused to acknowledge his poor surgical replacement. I went to two specialists to confirm the over-hang. I would definitely not recommend his practice or him! Four + years of pain that was and worse after the knee replacement than before because Duke did not fit my knee properly. Think: it could happen to you too!

While Dr. Duke has a great reputation as an orthopedic surgeon, when it was my time for a knee…read morereplacement, I endured a hellish ordeal. I suffered from severe complications related to the surgery as a result of the complete neglect to my aftercare by Dr. Duke and his staff. I am a healthy 78 year old who is on zero medication. I was sent home from the surgery with orders to take a slew of medication which was the normal protocol. However, since I was not accustomed to medications I was super sensitive to the combination and quantity and was not treated as an individual, but rather as another knee surgery. I ended up with a bleeding stomach ulcer necessitating a blood transfusion and such severe constipation that two days later I was taken to the hospital in an ambulance. I was in severe pain, but no longer able to take pain medication for the duration of my rehab. Dr. Duke never called or came to see me throughout the four days I was in the hospital. I spoke to the nurses, therapists and left messages for him at his office but he did not respond. After I came home from the hospital, I religiously followed his instructions regarding icing and Physical Therapy. My knee seemed to be actually getting redder and worsening as was the extensive pain. But when I reached out to Dr. Duke's staff to report the worsening symptoms, I was told it was a normal part of healing, and that I was only feeling more pain because I was off medication. I was advised to continue the protocol. Not one staff member that Dr. Duke delegated to my care was capable of diagnosing what turned out to be a severe ICE burn. Despite my frequent calls to get an appointment with him personally I was just told that the assistants were always in touch with him and that it wasn't necessary for me to see him. After several months, the wound was getting bigger and more painful and began oozing. Finally, I took a photo and sent it to the office. At that point he still relayed through his assistants a message to stop icing and begin antibiotics. But I couldn't get an appointment to actually see him. When I went to my primary care doctor, he then referred me to an infectious disease/wound care doctor. My wound had advanced to such a dangerous state that I then needed to receive aggressive therapy with IV antibiotics for two weeks. Dr. Duke again showed no interest in my follow up care. He never took responsibility, nor expressed interest for the after effects of the surgical procedure. When I looked at his reviews I found several other patients experienced similar consequences of his 'I'm the greatest surgeon on the planet' attitude. Admittedly, Dr. Duke did a competent job in the actual surgery. But he clearly thinks his job is done the moment he puts down the scalpel. If you have an issue that is not within the average protocol you better find someone else. Dr/ Duke has a great wall of assistants and office staff to spare him from the rigors of attending to his patients for any complications or aftercare. Their rigid protective protocol was negligent when it was most needed. Buyer Beware!

Have always been treated well by this organization. Dr. Rogers was great with my hip replacement…read more The staff is wonderful. Today, Kmaya and Jen went out of their way to help me tremendously!

It was hard enough scheduling an MRI for my thigh, they're not returning my telephone calls, I…read morecan't log onto their portal as I needed to have my phone number changed, the MRI was sent to their Ocala, FL office about a week ago have heard nothing and I'm trying to fill out a form to see one of their MD's, but it's booby trapped... redlined with nonsense, can't send, just tried calling, no answer. They must be insane? I changed my number with them, this guy, yikes, they don't know what they're doing. I was able to log on to the patient portal. Omg... I made my copayment of $40.00 when I was at their Gainesville office, but the website says I owe it to them! I just emailed them, I made that payment with my credit card when I was there on June 26th!

worst wait times ever, consistently 30 minutes -1 hr late for scheduled appointments. dr seems good…read morebut never is able to see patients as scheduled. Staff seems cordial. Talked to 3 other patients and had similar experiences, one said they were leaving and that their time was too important to waste.

I have suffered with back pain, tailbone pain, sciatica for more than 4 years. I had just completed…read more12 wks of physical therapy (3x a week) with no relief. Being a skeptic regarding alternative medicine I hesitated to take the plunge. Then I read Dr. Bob's reviews, and what a surprise. Took 5 treatments and within 10 days following I have been totally pain free. He is magical, kind, gentle and everything good. I will go back for a "fine tuning" every-so-often . Now I look forward to every treatment, with no hesitation ever. Joyce B. Admin.Asst.

"Absolutely amazing! He is wonderful at what he does. Compassionate, patient, down to earth,…read morecleanly, relaxing. I could not have asked for a better experience. He takes time to educate you in areas that others may be more knowledgeable of and genuinely cares if you understand. 10/10"