Ariel is responsive, professional and easy to work with. She helped us through the entire process…read moreas a 1st time homebuyer. She provided all the explanations, quote breakdowns and made sure we did everything required before deadlines were due. I was especially impressed by her quick response times and research to help us save money. I would recommend Ariel's' mortgage expertise to anyone looking to buy a home!

Ariel is super helpful starting from getting the quote all the way to closing as we are first time…read morebuyers. She provides very good service, good product and good rate. Highly recommend Ariel for your mortgage process!!

I've been with Provident for about 4-5 years now and have only had good experiences. When I called…read morerecently, I didn't get any AI and could quickly talk to a person. It's refreshing compared to New Rez and BSI with whom I've had mostly poor service.

I have been a Provident customer for years, have made my payments on time. I recently made an…read moreadditional 5k payment and instead of applying the payment to principal Provident applied it to the next months payment. I called to have the payment applied to principal and it was. Provident issued a statement showing the next months payment had been made which caused my bank to not make the next payment. I received a notice of a late payment. I immediately made the payment and called to request the late payment removed. I was bluntly told no, and that they would not be removing the late charge in spite of the previous mistake they had made in applying the principal payment. They basically told me to kick rocks.

We worked with Jessie Yeung to refinance our mortgage, and she was amazing! She helped us lower our…read morerate by over half a point and found us a competitive rate with no points, which was exactly what we wanted. We were referred to her by our friend & realtor Scott Leung from OWN Real Estate. The whole process was super smooth. Jessie stayed in touch the entire time, responded quickly, and explained everything clearly. We highly recommend her if you're looking to refinance or get the best mortgage rate!

Jessie helped us with our mortgage for our first home. She was very efficient and was happy to…read moreanswer our many questions. Highly recommend Jessie!

Ken Woo, Golden Gate Financial, he did an amazing Job of getting some Equity out of my property , I…read morewould definitely go with him again ! Thanks again Ken Woo!

Working with Kenneth Woo was great, communicated when necessary, got the loan funded and was able…read moreto close on time. Recommend Kenneth to anyone looking for a home!

Highly recommend Cynthia and the team at California Mortgage Company, Inc.. They've closed multiple…read moreinvestment property loans for us throughout Los Angeles and Long Beach and consistently deliver great rates, strong terms, and excellent communication. Cynthia always looks for creative solutions that are truly in the client's best interest -- from rate buy downs and lender credits to cash-out refinances and investment property financing strategies. Professional, responsive, knowledgeable, and reliable. In a competitive lending environment, Team Cynthia knows how to get deals done.

Cynthia supported us in our first home purchase, was very easy to talk to, peofessional, and was…read moreinformative and prompt in keeping us updated throughout the entire process. She and her team was able to help us close in record time, in about 17-18 days and ahead of schedule. We really appreciated Cynthia and her team's urgency and speed, and looking for varying loan options to fit our needs.

Derek Yeung and the Mortgage Connection team are the absolute best. They have helped me get the…read morebest rates when buying my first home and refinancing. They are always super helpful and great to work with, providing all possible options and answering any questions I have.

Derek called me back within an hour after I left him a message. He asked me what I am looking for…read morein refi and few simple questions. I felt very comfortable with him on the phone. Prior to speaking to him, I spoke to couple of mortgage brokers. One of the broker I spoke to have good reviews and based in Foster City. He was making big deal and telling me how difficult to understand my current mortgage loan. Asking me to send him closing disclosures and all sort of documents. I provided everything he asked for and he ghosted me. Another broker company, well known in social media, tried to charge me over $23K for their service! Derek send me loan estimates within 24 hours and let me know which loan is best for my situation. He also explained his fees will be paid by the lender, not me! He is honest, organized and efficient. You can't find business like that now a days. I will be going back to him again and again. Thanks Derek!

My wife & I worked with Carrie for a refinance as well as several different loan scenarios to…read morepurchase a new place. Throughout the process, Carrie was patient, competent, and quick to respond to the hundreds of questions we had. She was very clear about what she needed, and streamlined the whole process. Carrie was professional and made the process easy. In fact, our real estate agent said that one of our offers was really attractive, despite not being the highest, because Carrie made a great impression on the seller's agent. We really appreciate what Carrie did and will definitely work with her again.

I don't think that we would have got the home of our dreams in Alameda without Carrie…read more She helped us understand the market in Alameda and was a great partner in this (crazy) market to get our offer approved. Also, Carrie always makes herself available when you need to talk to her even though she is extremely busy with her work and life.

I wanted to share how incredible our experience was with Xochitl Montano. She recently helped my…read morefather and me open new accounts, and she also walked me through refinancing my car. Her customer service throughout it all was outstanding. She is so warm, caring, and professional. She gave us her undivided attention and made us feel genuinely welcomed and valued. Employees like Xochitl are rare, and she is an absolute asset to the branch!

Luis is amazing and very talented . The staff at San Bruno…read moreis very helpful and I enjoy visiting the branch. Thank you

Alexandra provided smart recommendations to improve our rental property and we changed our windows…read moreand a blinds to meet a new code for safety. We appreciate the timely advice! Thank you Alexandra!

Alexandra Moari is exceptional. I live on the East Coast and needed someone I could trust…read morecompletely to manage my California home, and from the very first phone call, I knew I had found the right person. Even though I called at a terribly early hour by mistake, she answered with professionalism, energy, honesty, and total clarity. She handled everything with remarkable care and efficiency: preparing the property, coordinating details, marketing the home, communicating with prospective tenants, and carefully vetting applicants until she found the perfect tenant for me. Throughout the entire process, she was responsive, thoughtful, knowledgeable, and incredibly organized. Every question I had was answered quickly and intelligently, and every step was handled with real attention and care. What also impressed me was that Alexandra does not work alone. She has built a strong team around her, and that makes a real difference. Joseph and Mariana were part of that larger sense of professionalism and support, and it was clear to me that Alexandra has surrounded herself with capable people who help things run smoothly. She also has reliable handymen and other professionals at the ready, people who can step in quickly, fix problems, prepare the home, and make things happen without delay. That kind of network is invaluable, especially when you are managing a property from across the country. What truly sets Alexandra apart is her integrity. She is honest, hardworking, deeply committed, and truly represents her clients well. As an out-of-state owner, that gave me enormous peace of mind. I feel incredibly fortunate to have found her. She is now my property manager, and I would not trust my home to anyone else. Highly, highly recommended.