Do not use this company! They were not friendly nor helpful when we were trying to sell our condo…read more My husband was terminally ill and I notified them as such and they had no compassion and were so cold (Brenda and Joyce). I gave them a Power of attorney and a copy of my husband's Will while he was still alive. They didn't care. Then three days after he passed they sent a refund check in his name. I asked Joyce if she would redo the $ 50.00 check in my name since my husband had passed. She said she had to speak with Brenda and get back to me. I did not hear back so I called her. She informed me that Brenda said I had to go to probate to get the check in my name. Then a few days later I received another check for $50.00 but it said To the Estate of my husband. That wasn't helping me. So then my court date came and I went to probate. That same day I sent them the certified document from the court and to date, April 16, 2024 they still have not reimbursed me the refund check. I've had to file a complaint with BBB because it's the principal. They have no sympathy for me as a widow. I guess the company is so bad off financially they need to steal the $50.00 refund check.

Subpar experience. I closed recently and was told I needed three forms of identification on arrival…read moreto close. I was not communicated before hand on this matter. I already did this with my lender. I was however told to bring a check for the seller beforehand, how they miss the three forms of Identification who knows? Additionally, I found an error on the closing document the day before and communicated it. The error was not fixed by closing. Did not walk away with the excitement of buying a home. Lackluster experience

I am just going to list the unprofessional behaviors that will make their founding father roll in…read morehis grave. 1. Personal relationship with the listing agent caused her to become un-neutral to the transaction and was rude to me and chose not to have any communication with me and instead went directly with my client (the buyer). 2. Took an unprofessional stance by choosing to take a side with her friend the listing agent so much so that when I called her for the first time - I was met with an extremely rude, unprofessional, bashing, and condescending voice over the phone. Had NEVER met her in my life previous to this so it was very unexpected. 3.Not copying me on any of the email communications 4. She aided in the delay for my clients to close since she is friends with the listing agent, and was reaching out to my client to agree to allowing the sellers staying there with no lease back docs and for zero dollars per day. 5. She asked my client if I was going to be there at the closing and when my clients daughter responded no, she answered with a sly remark "I figured" 6. She made the buyer side wait to sign with the excuse that she has another closing happening at that time. (My clients were waiting in the car for the sellers to sign since this was a hostile situation caused by their listing agent Sondra Grimes. Sondra neglected to draft a leaseback so there was no contract in place to secure her clients had somewhere to stay safely after we closed. Due to her neglect- she argued back and forth with me involving my broker and her broker trying to get her way so that she did not have to admit her neglect and inability to serve and protect her clients. PLEASE NOTE THIS IS JUST KRISTI -- THE OTHER STAFF THERE THAT ANSWERED THE PHONE WERE PROFESSIONAL WHEN ANSWERING THE PHONE. Seeing that they have a 3.5 rating tells me I am not wrong in noting the unprofessionalism by that woman and place overall. I wish I had a positive thing to say because I would rather elevate a business not have to be writing a bad review. You have been warned .

Closer Yerula Gutierrez, Gave a Bag with all of the Sellers Home papers, Warranties and Keys. she…read moregave everything to the Buyer before Funding ever occurred. (Wesrcrest, Arlington) I would not recommend Yerula or her Rude assistant this was a Rookie mistake. I wI'll not use Ratikin again. Seller's Realtor

Highly recommend Rod! He will work hard to ensure you find the perfect home, or get the price you…read morewant on your home.

Extremely disrespectful to seniors. Impatient and insulting when speaking. Uses foul language and…read moreswear words. Not a good look.

My experience could not have gone any smoother. As a first…read moretime home buyer, a lot of the home-buying experience can be very daunting. Lucy and her assistant Kendra, were able to make me feel very comfortable through every step of the process. They were both knowledgeable, and very attentive I will be using her services in the future, and will recommend Lucy to anyone looking to purchase a home

This was my 2nd home I purchased with Lucy Knox and look forward to working with her again in the…read morefuture. From start to finish Lucy's exceptional professionalism, in-depth market knowledge and patience made us extremely satisfied. She made the process as stress-free as possible, communicated quickly and was on top of everything throughout the process. Without hesitation she has my highest recommendation.

Brandi and her group were absolutely amazing! We were not in the market to buy due to leaving our…read morelast residence on a short sale. Brandi was very eager to help us get a place to rent (no small task when you have 3 pets). She called realtors ahead of time to see if they would be willing to work with us so we didn't waste time and money. When we got to town to househunt Lisa Graves met us because she lived close to the houses we were looking at. Lisa was an absolute pro. When the first house we put an application on was rejected she went into overtime calling other properties and finding more to look at. We were able to find a place on the 2nd go round and we even liked it more than the previous property! I cannot say enough good things about this group. The next time we are in the market to buy or rent we will definitely be calling them again. Thanks again Brandi and Lisa!

Brandi and her team worked hard for our family . Brandi Is very knowledgeable of the DFW area and a…read morevery good negotiator. We found our home and she made the process of purchasing very easy. I would highly recommend her and her team. The team works together to always be abvailable to answer your questions.

Leased from them previously and the staff was very hard to deal with . I was always on time with…read morepayments but it was hard getting them to fix anything around the place . Ended up paying out of pocket for my own plumbing , fumigation etc . Very uncaring about anything more than money . Some places are just painted over quickly and nothings actually fixed .

My husband and I love the work and the professionalism from Nathan and his Team. It has been a…read morepleasure working with him caring for our condo and making sure everything fit our need on our vision towards our investment property. His fees are responsible and fair. Thank you for providing excellent service.

I worked with Chelsea on the purchase of a new home. She did a great job and was extremely…read moreresponsive and proactive. She was more than willing to see a lot of houses in a 2-day period because I needed to move fast and quickly learn the area and the market. Ultimately, I went with new construction and Chelsea was instrumental in the purchasing process ad the blue tape walkthrough. She was picking out things for the builder to address that I would have totally missed. She kept me on point throughout the process of getting approved through closing. She was constantly following up with Lennar on my behalf and kept the process smoothly moving forward.

I highly recommend Megan to anyone in the DFW area. We were moving from out of state and (to make a…read morevery long story short) Megan and her team made that process as easy as possible. She went above and beyond to make sure we were found the right house even from 1200 miles away. For us, that meant walking away from 2 houses that didn't pass inspection. She didn't try and rush us into something that wasn't right which meant a lot to me. We absolutely love our new house in Fairmount and are so pleased with the expereince.