I called this office at 2:00 pm and got an agent on the phone. She said that she would text me back…read morewith a notification and email my quote to transfer my insurance to a new state. I was very upset because my intention was to register my car asap. So the business closed and she hadn't sent the quote or followed up with me. This is disgusting part of Augusta service is mediocre and lacking a sense of urgency. When I did get a quote, it wasn't believable or to be transparent it was 3 times what I was paying previously. I felt out of sorts and lost all respect for this office. Pricey and my gut instinct left me feeling disrespected and distrustful of these incompetent agents.

Great service. Very responsive and helpful with any questions about our auto and home insurance…read morepolices.

Love this guy and his team. I worked with Bob and he knows…read morewhat our people need to save money. He helped guide me to the end and was very smooth. Call this location as they got it going on big time

I work for a local dealership and I verify insurance for the company. The GEICO lienholder portal…read morehas been down for a week. I came across this agency's number and called it. Bob, an agent in the office, verified all of the accounts for me and transferred me to the corporate office. I have worked with agents at other insurance companies, that if they didn't sell the policy they are not going to answer any questions. Not Bob, very pleasantly surprised. Courteous and efficient.

Great Staff! Kenya did auto for me awhile back and recently ms Bridget did my life insurance for…read moreme. Great office!

man this company is great! there customer service was amazing. John had been the best ever since I…read morewalked into that office. there hasn't been a question he hasn't answered. he has responded to my calls and texts anytime and addressed any issues I ever had. I highly recommend fields insurance agency because they look at you as an human being with understanding and not just a number or statistic.

We were recently reassigned agents after our agent of over 40 years retired to Mr. Sanders. We…read morescheduled an appointment with the idea that we might go with a different company than State Farm. We left with our cars now insured by State Farm and a savings of over 800 dollars on our home insurance. Mr. Sanders and his associate Ms. Evans were so personable and friendly that we immediately felt welcomed and at ease. Mr. Sanders went over our policy throughly (no one had ever done that) and ended up showing us how to get better coverage for less than we were paying. If you need a better insurance agency I can't recommend Mr. Sanders enough.

This office has collected my money for several years of increasing rates and has never called to…read moresee if the coverage I have is the coverage I need, or if they can save me money somewhere with additional discounts I might be eligible for. This year somehow I missed the renewal bill. Instead of a call or message from Corbin and his office I got a cancelation letter. Since they haven't personally contacted me in years I chose to try another insurer to meet my needs. Corbin personally contacted the agent I requested (not me) and attacked his moral character, taking no responsibility for the poor service he's provided and trying to suggest they were unethical. Unethical for responding to a customer request to change policy holder by contacting his office to notify and discuss the situation. Corbin's office has yet to contact me to find out why I'm dissatisfied. Instead they're content to collect my money and attack anyone who threatens their easy paycheck. Instead the other agent messaged to apologize and suggest I stay with Corbin and his team, because they can meet my needs. Corbin's office is content to badger others, keep my money and provide no service. If negative stars were an option, it would be there. I could never in good conscience condone or recommend the character and conduct of Corbin. I only hope his other customers realize there's better service out there. He is not a reflection of State Farm. I've held policies with 3 different agents over the years.

Corbin has been wonderful to work with. He had gone out of his way to clean up a mess that another…read moreoffice created. If you are looking for a State Farm agent, Corbin is the best around!

Matt Willis has the highest integrity and is very attentive to each of his customers. He is very…read moreknowledgeable and leads an excellent team. Being an Insurance Agent is more than a job to Matt... For Matt, it is a primary vehicle for him to be able to care for people.

State Farm is the best insurance and Matt Willis and his team are the best agents! If you live in…read moreGA, FL, OR SC, then you need to call Matt.

Top notch. Ms. Norris-Li has a high level of knowledge, skill and understands clear communication…read more I also found that she works very hard for her customers for which I was grateful. I was always confident and secure in the knowledge I was getting the very best. Big recommend! Thank you!