Incredibly rude and unreliable. I was helping a friend who did business with this firm for years…read morebut had fallen behind due to family tragedies. This firm could not have cared less or been more unhelpful. They were constantly rude and condescending in emails and when you matched their attitude they cried victim. They are massively disrespectful and think you should just take their attitude and smile. They don't answer questions and on the off chance they do are very rude. Just all around rude nasty people. I don't think they know tax law either. Probably why they don't like answering questions because they don't know the answer and if they are rude enough hope you don't notice they don't know.

I had a really unfortunate experience with the owner (Dennis himself) and one of the secretaries…read more. I went here because I needed help and told him times were tight and I needed to get caught up on a few years, but there was very little paperwork involved.. Mr dennis told me he would help me and was initially very kind, inviting me in his office. My ex girlfriend had worked there for years and she referred me. She was hoping they would help me but I later found out they mistreated her as well (while pregnant) He gave me a very reasonable quote for getting me caught up .. I explained that I had 2 uncles die of covid and we were struggling to raise money for our family. I was later informed by a secretary that I owed a large sum and it was only going to cover one year (for which there was going to be no return because it was so late.. ) It was very upsetting and I told her to tear it up and that I would have to bring my business elsewhere I would have never agreed to $2000 dollars for what would have amounted to a half hour of paper work She called me unethical and said they would do the one year for free (in a very condescending tone). She said and I quote, "we will tear up your check and to consider this one year of a return a gift from us" The disagreement was upsetting but I was relieved and grateful at the same time. I later got a bill in the mail My friend later told me that after giving these folks blood sweat and tears they pulled a similar stunt on her. I guess this is how the rich stay rich. The guy has a shiny 120 thousand dollar car out front in a very working class neighborhood where many of us are struggling to get through these hard times. I don't understand why they wouldn't have just sent me somewhere else. They offer to do the one year free, then send me a bill after all .

A pleasure to work with. I hired Amenata to sort out my taxes for year which included freelancing,…read moremultiple employers and other complexity. She's very thorough and quick! I felt prioritized and easily trusted her to do great work.

You will not be disappointed working with Botus Financial Services. Amoneta is courteous,…read morecommunicates well, and gets the job done incredibly well. She took us on at the last minute and did a fantastic job!

Extremely professional service. They handled some past year tax issues for me an took such a huge…read moreweight off my shoulders. Really happy I found them after my new move to MA.

Bumped from two stars to three for these reasons:…read more 1) The company took responsibility for a mistake that triggered a $200 fine from IRS, and refunded me for it. Thanks. 2) I was able to reach my accountant on the phone easily during the peak season, and he gave me a quick answer in a few hours - during the weekend. Still, my experience was less than satisfactory. (1) The return that the team prepared had two mistakes, which I spotted and saved myself 6,000$. This is the exact opposite of H&R Block Second Look - I was the second look! (2) There was an additional mistake that triggered a review by IRS, which costed me $200 (refunded by Dimov, as mentioned). You don't want to get reviewed by IRS. (3) Even if I started uploading my documents early, big stuff in February and March 3 (with some small updates for few hundred dollars coming later), the return was ready only on April 6, and the signature docs only on April 8. Add the weekend, and we got REALLY close to the deadline. They even suggested filing for an extension... due to their own delay. (4) My accountant was incorrect about the safe harbor and about AMT cost basis. It took multiple messages to clarify the issues, and one question was eventually escalated to his manager, who initially missed the point and gave me an unrelated answer. After multiple messages, where I quoted the tax law, we were at last in agreement. (5) The free Q4 2025 tax estimate took a month (from Nov 7 to Dec 4) after being bounced from one person to another. I ended up doing it myself and it was just double-checked by their team. (6) The team used this Q4 estimate in my return, instead of the actual values from the previous year, requiring me to scan the return line by line to find incorrect data. (7) Through the process, I received messages from 13 different people. Only one of them appears on LinkedIn or any Google search. Draw your own conclusion about this. (8) They offered me a tax-estimate package where they would help me estimate my quarterly payments. This was priced as 3 hours at 360$. Does it take 3 hours to scrape a few bank statements for data (AI is really good and fast) or 3 hours to run their software on these numbers? Come on, this is 2026. Really, not what I was expecting.

This will be the 4th year my husband and I have coming to Daisy Tran office…read more Highly recommend to anyone who's looking for a reliable and efficient tax service. She is easy to work with, super knowledgeable, and made the whole process a lot less painful than I expected.

I have been working with Daisy since she first started her business. I appreciate her…read moreprofessionalism and clear guidance and availability for my annual tax return and questions. I would recommend Daisy for both personal income tax or more complex tax situations. Her rates are reasonable for typical CPAs. She speaks Vietnamese and English.

Dave has handled our taxes for a few years, and have been thrilled with his team's services each…read moreyear. My spouse and I have had unusual (to us at least) tax issues caused by living abroad and in multiple states. Dave navigated all of these issues with ease and I felt confident that he was capturing every possible deduction and credit. I recommend. A good value for the results.

David was very professional and easy to work with. We were very pleased with rate for his services…read moreand how he handled our somewhat complicated tax situation. Thank you.

Numbers In Boxes has become an invaluable partner in our growth! Thank you Lindsay and Jen for…read moreyour expertise, for understanding our goals and helping us execute a plan to achieve them. Thank you!

Numbers in Boxes is the best bookkeeping service that I've ever had! I had one bookkeeper for…read moreyears, but when my business started growing a few years ago, I needed a bookkeeper who could handle our increased volume. In the past three years, I worked with three separate companies, and none of them made me supported. When I switched to Lindsay and Jen, not only did I feel supported in the ways that I would have wanted, but they have provided me supported that I never knew existed and I never knew that I needed.

I had used Turbo tax to do our tax return for years because I didn't trust any CPA. Luckily, I got…read moreto know Sing last year and he earned my trust by his kindness, patience professionalism and knowledge. He is very responsive and willing to spend time answering my questions. we are very happy with his work and turnaround time. He is the CPA we would refer him to all of my friends.

Very good service, careful calculations and considerate suggestions for us. I definitely recommend…read morethis for other people.

I would stay away. Doesn't even sit with the customer to file taxes(no private office) and leaves…read moreout so many important details. Then emails me back with someone else's income tax file. When I replied to the email to let them know that they have shared a wrong files, owner doesn't even recognize the mistake.

I was in a situation where I hadn't done my taxes and the deadline had passed. There were changes…read moreI needed to account for, for which I had no familiarity. I put it off and missed the deadline. I went to Reliable Tax Service and they were able to help me quickly and easily. I was embarrassed that I was submitting late but they were so kind and patient with me, and put me at ease right away and completed my taxes quickly. Prices were more than reasonable, and less than the chains. I will be going here from now on.