I'm sure this may not matter to you, and it may not make any difference, but I would like you to know that I will never be returning to your salon. The experience I had today was extremely disappointing and unprofessional. I have been a loyal customer for years, and I have never known your salon to operate strictly by appointments. I have also never had to wait over five hours to have my hair done. After waiting that long, only to find out that I would not be able to get the service I wanted, was incredibly frustrating and unfortunate. As a long-time customer, I expected much better communication, consideration, and professionalism. I am very disappointed with how this situation was handled. read more

Service was horrible they are very rude and disrespectful I highly recommend u walk pass that salon they stink it's very much dirty in there the braids are all different sizes they took my money and did not finish my daughter hair my daughter is 3 yrs old smdh I was pissed read more

I've had my hair in locs for approximately 6 years and I was hopeful that this place was going to provide good service because of the nice layout. To be honest, it was probably the worse retwisting experience that I've had in my 6 years. The quality of work was horrible plus they charged 100 when they initially said 80. I will honestly never return to this place. They even left a patch of hair . My barber was the one that made me aware of this mess. I gave them one star because it's the lowest score possible. (Update: 5/22/22: I got my hair retwist on Friday 5/20 around 5pm and I sleep with a Durag on. Look at this atrocious work. Smh...looks like a 5 year old did this) read more

Mariam Hair Braiding and Weaving - Loc retwist from Friday 5/20/22 at 5pm - Hair Salons Near Me - Bronx, New York

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Called and asked about prices, hair and anything else I might need before going to the location, only to be told once I reach the location I needed hair and they didn't provide it. First, I walk in said hi, all the stylest just look at me and no greetings, so I asked who do i talk to, eventually one said me. Showed them what I wanted and they changed the price on me, on the phone they said $180, in-person they said $200 plus I have to buy my own hair. So pissed. I said but I told you exactly what I wanted on the phone and asked if I needed anything, you said it was fine you had everything. Walked to two beauty supply stores to find the hair about a mile away from the salon. By that time I was turned off from the salon and just went home, called someone else and had appt the next day. Shame... I really wanted to like the place. This was my first time getting braided too. read more

Horrible! Unprofessional, Late ! I thought after Covid folk was about they bread. Nope ! Wtf would you let somebody sit in your shop NOT greet them firstly. Wait till they've waited OVER 6 hours only to say you can't do what they want. IF YOU do NOT know how to maintain a business you Will NOT survive! And you the ownerrrrrr smh. You talk waaaaay too much and your rude af. I can keep going but I'm so annoyed. I'm neverrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr Everrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrcoming here. Should have gone to Harlem which was my first mind. NEVER again! B read more

I had a horrible experience at this hair salon! Espanola was the woman that was doing the parting for my braids and once she was finished I noticed that the middle part was not straight. I told her about this and as she was correcting it, instead of taking the braid out, she cut my hair assuming that my hair is shorter than it was. The worst part is instead of offering to compensate me, she was just kept apologizing. When I told her superiors at the braid shop, they try to tell me that I was lying. It was only after she admitted that she did cut the braid that they admitted she was wrong . They tried everything to argue with me to get out of not compensating me. When you make a mistake, you do everything in your power to make the customer happy not to get over on them. I would never go back to the salon. There are so many salons in New York City. Please avoid this one. read more

Very unprofessional Theses people are very rude and don't put the customers needs first they have you waiting so they can eat they talk about you in their language I went here to get my hair braided and instead of the lady telling me she couldn't do it like that she made me look crazy saying it was like the picture when it wasn't they embarrassed me in front of everyone like I wasn't paying and I still tipped even though the hair was cheap and they talked about me like a dog and that owner is mad hood from the streets of Africa read more

Trash service!!! My hair did not come out the way I wanted and I paid 180 for cornrows, worst braiding service I ever had, don't waste your time nor money!!!!! read more

Lazy work. When I arrived, the lady that did my hair had an attitude like she was too concerned with her soup over taking a client. I had asked for 2 row tribal braids that turned in to 3 rows by her choice. They do not sanitize anything, and genuinely rely on the cleanliness of the customer. During the process the woman was extremely aggressive with trying to make clean parts which ironically never came out that properly when I had went to grease my scalp. Using a metal rat tail comb, she left me with several scabs on my scalp. Approximately 2 times she left to say that she was making salah (in islam its when we pray 5 times a day) but came back smelling like food. At one point she did not have the regards to properly part the middle of my head and instead handed the comb for me to do it myself. Even after fixing it the part, she still managed to make it off center. When complete with the braids, she dipped them in hot water and used a dryer to lock the braids in, but when she did so, she recklessly had been pushing the hot dryer into the braids, causing more irritation to my scalp.When I left I thought that was the end all be all, however I did not realize that the braids were not installed properly installed until 4 days after the braids began to not be as tight. I had been greasing my scalp frequently to reduce any scabbing from the excessively tight braids only to find that the cornrows in the second row were done sloppy. Strands were hanging from the underside of several braids. I called to have it fixed on the 4th day and the owner explained that there was no corrections after 3 days. I explained that this was unacceptable being that I spent $220, especially when on the phone she said it was $200. I came back for corrections after 1 week and she had the audacity to have an attitude, complaining in french about having to fix the braids. I made sure not to have greased my scalp that particular day so that she can see the scabs forming on my head from her poor and overly aggressive parting. At the end of the corrections, she had left me with these poorly styled edges that looked slapped on. Its my third week with them in. From a far they look nice, but even with wrapping my hair every night, its frizzy on the ends and I had one braid fall out. Poor workmanship, and poor attitude. Trashy service. And just to clarify its the older woman at the very back of the shop. read more

Mariam Hair Braiding and Weaving - This was immediately after she corrected my loose braids but at this point my hair had began to flake. - Hair Salons Near Me - Bronx, New York

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Mariam was amazing! I got medium size box braids to my waist and it only took her 4 hours. That has never happened. And she was efficient and made sure the braids were even and then parts were straight without me asking. Shop was also clean and modern. read more

Asked for knotless box braids, showed her a photo of myself with the exact style, thickness and length. Braided was in a rush, ended up messing up my middle part and the sections were very odd. Braids were very thin despite me showing her and asking her for thick braids. In the end asked for a bun and she basically put my hair up in the middle of my head and made me look like a Bratz doll. All in all lack of professionalism, and diligence, would not recommend. Check out Jackie International on Kingsbridge Rd next to the 4 train. They actually honor appointments and care about what their customers want, not what's convenient and quick. read more

Well customer service was great . I got my passion twist done there and it was amazing... I love it I would definitely be going back to Mariam . read more

I really wish Shop owners would take more pride in who they hire. I went in for some bohemian box braids and the owner had given me a price prior to going in (Over the phone) I get there and the girl assigned to do my hair is doing regular box braids. I had to remind her that I requested bohemian. She accuses me of not saying that in the first place until the owner steps in and confirms that I in fact asked for bohemian. So now the lady doing my hair is arguing with the owner over pricing. They were speaking in their language which I could not understand but I know through body language that the girl doing my hair did not agree with the price that the owner had given me. She is now angry and is taking it out on my head and begins rushing through my braids. Even gave me a crooked middle part. There are thousands of hair braiding shops throughout NYC that braid better than this place so they should be happy to have customers coming in. The owner was nice however, the girl assigned to do my hair was not. Take more pride into who you hire. They are representing your business for God sake. Braids are hundreds of dollars and no one should have to pay that just to receive bad customer service in return. I will not be returning to this place. Don't go here. There are plenty of other hair braiding shops that will treat you with respect. read more