They were there in less than 15 minutes after they were called. The driver did not need any help…read moregetting to the destination. He was as helpful as he needed to be. He explained he was required to escort me to my door. He stood there, until I was safely in my home. A very professional service, prompt and conscientious

I called after the transportation service that we'd booked canceled our pickup at the last minute…read more I explained to the owner that my husband was sitting at the airport with his wheelchair-bound father, and that we couldn't find anyone to transport him to his new home. The owner immediately got off the phone and called his driver. Within 5 minutes he called back and said he'd have his driver pick them up immediately. I can't thank Royal Express enough for the excellent service they provided after a long day of travel. We will definitely use Royal Express exclusively in the future.

Excellent. Easy scheduling, very responsive, competitive pricing. Big shout out to my driver…read moreDavid. He took great care of me. Even the discharge nurse at my very busy surgery center was highly impressed with them in comparison to other medical transport services she's dealt with. Highest recommendation!

Excellent customer service! They were very responsive. I called to make an appointment and Paul…read morewas incredibly helpful. Highly recommend.

I simply can't say enough about how impressed I am with QTS. I'd never used a medical transport co…read more before, but had to now for my 88- year-old Dad. The office staff was patient and professional, and made me feel very much at ease. The round trip went off without a hitch, and our driver was one of the most kind & courteous people I've ever met. QTS impressed me in spectacular fashion. Highly, highly recommend.

We needed a reliable and safe transport for a family member from a hospital to the airport who…read moreneeded a walker to get around after surgery. We called QTS the same day we needed the transport and they were readily available with a van that could accomodate a stretcher, wheelchair, AND a walker. They offered us several choices of transports at different rates. The driver was courteous and professional. He met my relative at the hospital exit door and wheeled her onto the van safely while tying down the chair with safety belts. He also carried her luggage and walker onto the van as well. Got to the airport and he transported us to the airline entry door on schedule. Will repeat with QTS in the future!

Fast services and reasonable prices! Everyone else that I called was $75 flat rate. KrossFleet is…read moreprofessional and friendly. The driver was quick and charming.

From the owner: Fast. Reliable. Professional. Need trusted delivery or local…read morerides in Arizona? KrossFleet LLC offers scheduled, same-day, and rush courier services, scheduled, flat rate rides, medical & legal delivery, cannabis transport, and long-distance delivery and ride services. TSA TWIC, OSHA, HIPAA certified, ADHS licensed. Serving Phoenix & surrounding cities. Supporting gig drivers & businesses alike. Call now, check out our website for pricing and scheduling, or message us for a quote!

Wonderful staff from GMT at Cave Creek Thank you to the drivers for always providing great service…read moreto my client Steve. Always very attentive to his needs and safety. Kevin, you are awesome, thank you for going out of your way to help him. Keep up the great work. Mary

I am a recent paraplegic with a spinal cord injury and therefore need to use Transport which is…read moreprivate pay to get around. I had been using GMT care for several weeks. On a weekly basis paying at least $269. Paying the company well over $1500 a month on the low end. Because it is a private medical van it should be safe, it should be equipped. The last time I use this company was one of the scariest times of my life. And this wasn't the first time. My daughter was with me in the car. I was not even strapped in mind you in a power wheelchair. My back wheels were literally floating and the driver had to pull over two times because my chair was moving all around the van. The large gray strap that they are supposed to use and take pictures to tell you when was not used. My daughter kept looking back at me scared to death because my chair was moving all around. My chair was not buckled in place nor was I buckled whatsoever. This wasn't the first time we had issues with driving, but it is the first time that I finally reached out to the company and had a gentleman from a different state, Nevada call me back. I let him know what happened and he called me back and said the local manager would be calling me. Nobody ever called. A customer who is cash paying you Over $1500 a month for transportation that I need. I'm a full-time wheelchair user with a complete spinal cord injury. I don't have any other choice, if you're going to ship these rates the ride should be safe, clean, and kind. The driver was more than annoyed of having to pull over because she was the one not strapping me in. Didn't say one word to us, didn't apologize for the situation. The gentleman in Nevada that called me had me reiterate what happened and he informed me that they have videos in the van which you could see everything. I will upload photos and videos of my last ride. It is very disheartening that this company didn't even call me back to apologize and possibly even reimburse at least the one-way ride which didn't happen. They made sure to charge my credit card but this is not what we pay for. My daughter and I drove 10 miles one way and 10 miles back for a ride that cost almost $300. The ride was awful and I will never use this company again. I can't imagine if I was elderly or had a traumatic brain injury how these people may get treated and they probably don't even know. It was extremely unsafe, extremely unprofessional, and I'm still waiting for that phone call from the local manager. Medical transport is not cheap, this is not covered by insurance this was to take my daughter to school. Which I take her every single Friday so I paid $269 every Friday to this company. I expect the ride to be better than what it was, and having a pain Customer that pays well you could at least reach out .

I made a reservation with Tiger Transppets and they blew me off. I called to find out why the…read moredriver hadn't arrived and they said they had no reservation for me, only a name, even though I had given them the pickup time and address and the the return address and time. They said they couldn't help me today. So now I'm standing here with my mom, who's in a wheelchair, waiting for another company to pick us up. Not very happy as we are now late for our appointment.

I use this company when they first started out Sean is absolutely professional and I've used the…read moreservice about three times now and I can't rave enough about it if you're looking for a professional Medical transport I would definitely recommend this company

Everything was great, I was with Yellow Cab AAA(has a new name now) and I had an assigned driver,…read moreRay. He is the best, goes above and beyond to help his passengers. Well as of January 1, 2026, I was switch to Veyo, I contacted MTM several times stating I want to go back to my 2025 transportation, when everything ran smoothly. I knew the exact times Ray would pick me up, and if he was running late, etc, he would call me or text me. I believe customers with a blanket contract should be assigned a designated driver, for the sanity of the customer.

They have left me stranded now twice in the last week. And gave me an inoperative phone number to…read morecall. I finally found the correct number and the representatiive said I wasn't in their system. Then when I mentioned I had already filed two formal grievances with my insurance company, the representative apologized and said she would check again. Then a bunch of mechanical noise until she hung up on me!!! Wow!! They really do deserve all the bad reviews! I am following up with more official grievances!!! They should not be in business at all.

Great service and drivers. On time and they picked me up on time. Friendly staff. I highly…read morerecommend them

From the owner: Medride Transportation specializes in providing reliable, safe, and professional non-emergency…read moremedical transportation (NEMT) services to individuals with diverse mobility needs throughout Arizona.

just called and had the best experience with a company I have already used. Chavilah was absolutely…read moreamazing while going over pricing structure and discussing bariatric needs, which can often be rough and embarrassing to talk about. She made the entire conversation feel comfortable and easy. I have never personally needed to call for transport before because the facilities I was in usually scheduled everything for me. However, I have had the pleasure of being transported by Matt four times now, and he is truly the nicest driver possible. He is one of the kindest and most non-judgmental people I have ever met. He always makes sure I feel safe, comfortable, and cared for, and he is always such a delight to talk to. This company provides such a great experience for disabled and bariatric patients, which is something that is not always easy to find. I am so grateful for the compassion and professionalism they show every time.

Do not use this company. They are negligent and do not care for your loved one. They walk away…read morefrom elderly people and allow them to fall out of their vans and severely hurt themselves to the point they are no longer able to care for themselves and can no longer live in their own home as they need supervision around the clock. You are warned, do not use this company if you love your parents. I would rate a zero if I could.

This company was the one our hospice company used to transport my dad to his respite stay. The guy…read moretried every excuse possible to not do his job. 1. He said the stretcher wouldn't be able to fit in the hallway. I told him the fire department had no issue fitting their stretcher in the hallway. 2. Then he said it wouldn't fit through the doorway. I told him both the fire department and the transport company used by the hospital had no issues fitting their stretchers in the doorway. Our doorways are the average size, so with that logic, the stretcher wouldn't be able to fit through most doorways.. 3. He complained the bed was too close to the wall and it would need to be pushed all the way to the other side of the room for the stretcher to fit. None of the other companies had to move the bed to transfer from stretcher to bed. He did not want to try move the bed until I said I would do it myself if he didn't know how to do it. 4. He said that hospice was supposed to be there to help and that he wasn't allowed to touch the patient. I had the hospice company on speaker phone at this point and they stated that was untrue. Hospice offered they could send someone out if needed but he said he would not wait around and that he only had 25 minutes to do this. Side note, he was scheduled to come at 5PM, he arrived before his schedule at 4:50PM (arriving early wasn't an issue until he put a time limit on his service. Other reviews said they were working on their transfers for hours so I don't believe he only has 25 minutes to get patients in the vehicle and to their destination.) 5. After finally getting my dad on the stretcher he did not properly secure his arms. One of my dad's arms went a little past the width of the stretcher and the guy kept trying to force the stretcher through the doorway when I finally realized my dad's arm was being squeezed between the stretcher and the door frame. My dad at this point was unconscious and ended up passing away just a few days after this happened. These were my very last moments with my dad and this guy/company treated us so horribly. Hospice apologized profusely to us for the transport companies treatment but the transport company and that transport guy never apologized.

Health lift transported my wife grandma from the hospital to her home the driver was amazing made…read moresure she was comfortable during the ride. When we arrived house, the driver was able to transfer over safely. I would say overall the experience was great! All around from staff who helped me place the order to the driver.