Excellent. Easy scheduling, very responsive, competitive pricing. Big shout out to my driver…read moreDavid. He took great care of me. Even the discharge nurse at my very busy surgery center was highly impressed with them in comparison to other medical transport services she's dealt with. Highest recommendation!

Excellent customer service! They were very responsive. I called to make an appointment and Paul…read morewas incredibly helpful. Highly recommend.

just called and had the best experience with a company I have already used. Chavilah was absolutely…read moreamazing while going over pricing structure and discussing bariatric needs, which can often be rough and embarrassing to talk about. She made the entire conversation feel comfortable and easy. I have never personally needed to call for transport before because the facilities I was in usually scheduled everything for me. However, I have had the pleasure of being transported by Matt four times now, and he is truly the nicest driver possible. He is one of the kindest and most non-judgmental people I have ever met. He always makes sure I feel safe, comfortable, and cared for, and he is always such a delight to talk to. This company provides such a great experience for disabled and bariatric patients, which is something that is not always easy to find. I am so grateful for the compassion and professionalism they show every time.

Do not use this company. They are negligent and do not care for your loved one. They walk away…read morefrom elderly people and allow them to fall out of their vans and severely hurt themselves to the point they are no longer able to care for themselves and can no longer live in their own home as they need supervision around the clock. You are warned, do not use this company if you love your parents. I would rate a zero if I could.

They do not incorporate technology in a meaningful way. The new AI assistant often mishears info…read moreand after verifying account info doesn't confirm caller to human representative. Despite account notes that I want tire ride to provide my transportation exclusively; dispatch continues to ignore the account notes in all caps and schedules me with veto. Agents then have to cancel and rebook entirely. Recently while on hold; after cancelling for provider assignment error; they immediately reassigned to veyo. As patients we are entitled to pick our service provider, however there is no option to select the preferred provider on the ap or when connecting human agent. When trying to change provider with Maya the AI agent, they immediately try to cancel the reservation with no option to rebook. Veyo is patinas service provider and you had 50/60 chance of driver showing up. Without a phone number they won't even show up as scheduled bc the driver cannot confirm prior to arrival. I can only hope that MYM dispatch starts reviewing account notes when scheduling and allow clients to choose provider i a practical way.

I'm amazed this company still has a contract with valley Metro, they are a disaster. Good lucky If…read moreyou call for their services and anyone shows up with correct vehicle to take you, and once you get to your location, you'll be lucky to get picked up. My wife and handicap son waited 6 hours to be picked and still had to pay for our transportation. All I have to say, is don't depend on MTM they'll leave you stranded. I wish i could give them a negative star.

Nate provides an amazing service with great care. He is very caring and i…read moreHighly recommend carepath!!

I needed a ride home from a medical procedure & my original ride fell through. I called the day…read morebefore my procedure & Nate was able to accommodate me. He was very transparent with his fees, prompt for my pickup and very professional. I highly recommend him.

Reliable, friendly, ... can't go wrong with Pete. So easy to book and fair pricing.read more

I depend on medical transportation thanks to my health insurance company. I have tried all…read moreavailable MEDTRANS companies, I have been left on curbs for hours by LYFT , given up on when the driver could not find my location on their MAPQUEST by UBER. I finally received a suggestion from a MEDTRANS representative to try a smaller company named SUNMED transportation and I now have them on my account as my primary ride! SUNMED transportation is consistently on time, the drivers are wonderful and they always call me the night before every medical appointment! SUNMED gets an easy 5 star HIGH RECOMENTATION!!! I suggest that you check them out!!!!

I simply can't say enough about how impressed I am with QTS. I'd never used a medical transport co…read more before, but had to now for my 88- year-old Dad. The office staff was patient and professional, and made me feel very much at ease. The round trip went off without a hitch, and our driver was one of the most kind & courteous people I've ever met. QTS impressed me in spectacular fashion. Highly, highly recommend.

We needed a reliable and safe transport for a family member from a hospital to the airport who…read moreneeded a walker to get around after surgery. We called QTS the same day we needed the transport and they were readily available with a van that could accomodate a stretcher, wheelchair, AND a walker. They offered us several choices of transports at different rates. The driver was courteous and professional. He met my relative at the hospital exit door and wheeled her onto the van safely while tying down the chair with safety belts. He also carried her luggage and walker onto the van as well. Got to the airport and he transported us to the airline entry door on schedule. Will repeat with QTS in the future!

Great service and drivers. On time and they picked me up on time. Friendly staff. I highly…read morerecommend them

From the owner: Medride Transportation specializes in providing reliable, safe, and professional non-emergency…read moremedical transportation (NEMT) services to individuals with diverse mobility needs throughout Arizona.