We had a fantastic experience at this location. Our customer service rep., Gunner, was beyond…read morehelpful. He was very friendly and knowledgeable. Gunner we elll be back in the future.

Kamari was so friendly and on point. Made our pick up smooth after having an accident. Definitely…read morerecommend coming here.

I was pleasantly surprised by my rental car experience with National, as this was my first time…read morerenting with them and only because it was what was offered through work, due to a recent change in vendor options. Historically, I've always used competitors so was a bit leery using National and not sure about the service, quality, etc. National Car Rental in Phx exceeded all of my expectations! To start off with, Joy at the counter was super friendly and helpful! I had just had a rough disembarkation (because we had to wait for an open gate) but she was quick to help and get me on my way, with clear instructions that the next person would help me get my vehicle and with the understanding, friendliness, customer service we don't always see anymore. When I reached the parking lot, I was told I could choose any vehicle between the rows I was told. I couldn't believe it. The selection was incredible! I couldn't help but think I'd be charged more because I booked a smaller vehicle but ended up choosing a smaller SUV. Nope, same price. The Jeep Compass was clean, worked perfectly and was a great fit for my visit. Checking back in was also super friendly and efficient. After a quick greeting and check of the vehicle, Aiden made sure I was happy with my vehicle, if I had any questions, concerns, how it could've been better, etc. I've rented from others before where I was told to just throw the keys on the dash and that was the end of our interaction. National made the effort for a friendly, customer-driven experience every chance they had to ensure a high level of satisfaction. I didn't download the app or become a member because I wasn't sure it'd be worth it but if every National Rental Car is as friendly and accommodating as the PHX Airport site, I think I may have a new favorite car rental company! Big thanks to the National PHX Airport team for making the car rental experience one of the best I've had to date!

Based on my Yelp photos, I've rented here a couple of times and I have to say, for an experience…read morethat can usually be very painful (renting a car, that is), the team at National Car Rental at PHX do a great job. Most recently, I rented a car for a week and after taking the train to the rental car center, I was able to skip the desk and head straight to the Emerald Aisle to pick any available car. I would highly recommend setting up an account with National and taking advantage of this.... being able to skip a line at the counter is a blessing. In any event, we went to the aisle, picked out our car and were off after a brief stop at the gate to check everything. Return was also quick and painless. Josh did a thorough inspection of the car, which we returned with a full tank and in pristine shape, and we were on our way in no time. It's amazing how frictionless the experience can be, as opposed to how awful other companies (I'm looking at you Hertz) can make it. I highly recommend National.

I can't say enough about Az Ride solutions, my Volvo semi broke down while on the way to Nevada and…read moreI needed a rental asap while it was to be worked on! I reached out late at night not expecting a reply but Not only did i get a fast and courteous response the availability and pricing were explained and they were able to accommodate me for almost a week ! the car was economical and immaculately clean A++++ would definitely recommend world class customer service

Great experience with AZ Ride Solutions! Easy booking, friendly staff, and a clean, reliable car…read more Transparent pricing and fast service made everything stress-free. Highly recommend!

May 8, 2026 - After waiting in line at Budget for 42 minutes and seeing no line at Sixt, I went for…read moreit. In less than 10 minutes I had several questions answered and a SUV in the same size/class for the same price! Thank you Manny/Mansour for your assistance. I looked and a couple of those in line at Budget ahead of me were still waiting there. I could've save an hour or more if I'd gone to Sixt initially. Thanks Sixt!!

We rented a BMW luxury sedan for our trip to Scottsdale. Upon arrival at Phoenix Skyharbor, we…read moreproceeded to the Syxt counter and after the usual admin procedures, our rental was shiny, beautiful and ready. The attendants at the airport were very courteous and efficient. The car performed perfectly throughout the entire time we were in Phoenix. Upon return, a superb attendant by the name of Uryia made us feel like VIPs as we brought the car back. Smile on her face, quick and thorough return, and her attitude and attention made this perhaps the best interaction with a car rental agency ever. Good on Syxt.

​ Absolute Lifesaver! Skip the Competitors, Go Straight to Alamo!…read more​After an absolute nightmare experience across the counter at Budget Rent a Car--who shockingly overbooked and expected us to stand in a two-hour line--we canceled on the spot and turned to Alamo. It was the best decision we could have made. ​I literally booked a reservation with Alamo on my phone five minutes before walking up to their desk at Phoenix Sky Harbor. Not only did they seamlessly honor the ultra-last-minute booking, but the agent, Ahmed and his manager (didn't get his name),, went completely above and beyond. Recognizing our tight schedule and frustration with the previous company, Ahmed took incredible care of us and gave us a fantastic vehicle to get us on the road immediately. ​Ahmed's outstanding hospitality and quick thinking turned a stressful travel day completely around. The efficiency, cleanliness, and elite customer service at this location are second to none. I will never, ever rent from another company again. Alamo has earned a customer for life! ​Pros: Lightning-fast service, incredible staff (ask for Ahmed!), and total reliability.

Jevan at ALAMO PHX AIRPORT went above and beyond with assisting us with our car. It was like the…read moreGoldilocks and the 3 bears. The first car was to small The next car was not enough So Jevan found us a perfect fit! At the perfect price!

Had no issues, staff were friendly. Made the reservation while on the way to the location and I was…read moreable to get a car without issue upon arrival.

Stay clear at all cost! Worst employees imaginable....didn't honor reservation and were of ZERO…read morehelp!!!

Rented a car with this company via Turo back in February. I'm recommending them to a friend who…read morewill be in the area soon. It was a positive experience. Rented a Hybrid which allotted for a surprising amount of mileage. After quite a bit of driving we only had to stop for gas once, before we returned the car. Communication was quick and easy as was pick-up and drop-off. On my next trip back I'll be renting here again.

The absolute WORST experience ever!! If you are a GIG worker DO NOT RENT HERE!!! They are…read moreoverpriced and the non-existent customer service is horrible. Picked up the car, rear bumper showing signs of obvious accident damage, car dirty, windows even worse, smelled like old perfume inside. I called while at vehicle pick-up location to see about getting a different car and was told " this will need to be approved by your host". I should have turned around and left right then. Ended up taking the car and the nightmare begins, car riding rough, pulling to one side, vibration in the front end. I get home and come out 2 hours later to find the car running and the defrost was on high and all the on HOT! Keep in mind it's already 95 defreees outside , now add the defrost on high and hot. I could not even get in the car it was so hot inside. This happened 6 times while I had the car causing the battery to go dead and lose charge and costing me more. Next day I charge the car at Tesla Supercharger and it was like 27 dollars. The next thing I know, I pick up a passenger at the airport and the car won't move, I was in panic mode, called in and was told that since I went over the allowed $25 max charging amount that the vehicle is disabled until I make a payment. This happened another 4 times. Every time you call, you get the voicemail telling you they don't take calls, you must send them a text. They have a 3rd party company ZEVO who handles part of the rental process and they handle part so if you call about something with the remote or the payment you have to talk to one and if. it they text you and tell you that they don't handle that part of it and you need to contact the rental company directly or vice versa and you can never get anyone on the line and you're texting all day trying to get something resolved. It's an absolute joke. Then the front truck kept popping up while driving and I'd have to stop and close it or sometimes it would happen while parked and the car won't move until you close it. They would not offer me any sort of discount or credit at all , and basically told me to go fly a kite. STAY AWAY FROM HART AND FROM ANYTHING THAT SAYS ZEVO. YOULL THANK ME LATER!

These people are pretty good. Quick and to the point,…read moreanswering all my dumb questions with a smile. Out of the terminal a few quick questions and into the car. We got to choose between a dozen cars...that's new to me. The car was clean and drove as expected. Return was even faster. Just get your stuff and walk off. Last words...next time.

In and out in less than 15 minutes. Never fails with Enterprise as I visited Phoenix and needed a…read morerental and Enterprise is located at the airport rent a car center and the process was a breeze. Great customer service that verified everything and got us going after checking in and directed us with simple directions. Down the escalator and was immediately greeted by another team member showing us which cars we may take and straight out of the airport within 15 minutes. They make getting into a car and returning a car a breeze and truly hassle free.