I had a great experience with Serena. She was able to service my god daughter to and from school on…read morethe days we (the family) are unable to get her. My god daughter responded very well to Serena & she provided nutritious snacks after school (which is a plus for a young child). Serena is courteous, personable and responsive when needed. I am fortunate we found a carpool service that is catered to children, a small business and was helpful with unplanned activities. Will Definitely recommend.

** WARNING ** Mom's Care Car Pool, LLC REVIEW ** WARNING **…read moreI pray you read (it's long) and spread the word of our horrible experience with Mom's Care Car Pool, LLC (Tempe, AZ), in hopes that other families DO NOT go through the frustrating & terrifying experience that we have. Please be careful with whom you leave your child(ren) with, regardless of the amount you pay! I will furnish all document upon request only: MCCP's Policy Agreement & Mission Statement, Daycare Center sign in/out logs, Elementary sign in/out logs, Text Message History logs & Payment logs (w/ minor's name blackened out for his protection) With my disabled grandson's medical conditions and the numerous doctor/therapy appointments 3 - 4 days per week., I was forced to quit my full-time job for a minimum wage part-time night position. In January 2016 my grandson was approved to start attending a Special Needs Preschool during the hours of 01:30 - 4:00 PM. Transportation would not pick my grandson up from his daycare center because it was out of their district, and vice versa, the daycare, even when offered additional funds, would not go outside of their district. I was in a catch 22! This lead me to a search for transportation that would pick up my grandson 3 days a week (Monday, Tuesday & Thursday), round trip from the daycare to preschool & preschool back to daycare (7 miles each way). After weeks of searching I finally found a company that didn't want to charge me $200-500.00 per week. On February 5th I met Serena (Mom's Care Car Pool LLC) at the Tempe Public Library. We met, she interacted with my grandson, he was accepting and things seemed to have gone great! We agreed on service at the rate of $60.00 plus a $1.66 processing fee per week. So I paid Serena $185.00 for February 8th - 25th, with the understand that his SSI Disability funds are direct deposited on the 1st of each month, and the following month's total for services would be paid then. On February 6th Serena contacted me and informed me that "IF" I didn't make payment for an additional week of service the account would fall into arrears. So on February 6th I sent an additional $60.00 plus a $2.00 processing fee for February 29th - March 3rd. Then the red flags started, I should have stopped this from the beginning; but I truly needed the service to benefit my grandson and his disabilities. This is where the inconsistencies started (processing fees increased & when asked there was no explanation). February I started to notice an inconsistency in the times she was picking up & dropping off my child from/to the daycare center. Serena was supposed to pick up my child at 1:00 PM so he would arrive at the elementary school before 1:30 PM (school starts), 4 out of 9 times she picked him up late (1:10 or later) from the daycare and he arrived late at school. I also noticed that she was dropping him off at daycare some days after 4:45 PM (school released at 4:00 PM). I could understand traffic, but to drop him off after 5:00 PM or later was unacceptable. March didn't get any better! I received a text reminder notice that payment was due March 1st for March 1st - April 7th in the amount of $419.00. I replied to the text message stating that my account was due on the 1st of March but for March 7th - April 7th (since I've already prepaid through the 1st week of the month) for the amount of $308.30 ($60.00 plus $1.66 per week x's 5 weeks). Serena informed me that my billing was incorrect and that the $60 per week for one-way travel per day, not round trip; and that my new rate is $69.00 per week plus the processing fee. I was so frustrated at the inconsistencies and the fact that the funds to pay her came out of his SSI Disability payments; but he need this schooling desperately. The elementary school notified me that the car pool service has been picking him up between 20 - 35 minutes late and if I would have a talk with MCCP. I proceeded to speak with Serena regarding the situation and inform her that I did NOT need CPS notified for abandonment. She assured me she would rectify the situation. In March, she started to pick him up on time; but I noticed once again he was getting dropped off later and later. Some days he was dropped off 1.5 - 2 hours after school was released. Even with traffic, it does not take 1.5 - 2 hours to drive 7 miles. We had a conversation again about tardiness, and I was informed that she wasn't sure how it was going to work due to more highway accidents & construction, but again would rectify the situation. I reminded her that I did NOT in any way need CPS getting involved, that she was being paid for a service and if she couldn't pick him up on time then maybe she should leave a bit sooner. Just when I thought the billing & transportation issues has been resolved, it started again!! On March 21st I received my friendly text message reminder that his account was due on April 1st for 5 weeks of service in the amount of $355.00. ($69.

had a great experience with this service . The driver/owner was punctual, professional, and made…read morethe entire ride feel very safe and comfortable. You can tell he takes pride in providing a high level of service, everything was smooth, efficient, and stress-free. Something that stood out most was how personable he was while still maintaining a professional atmosphere. If you're looking for a reliable and trustworthy driver, I would absolutely recommend booking with this service .

Booked Desert Hawk Elite Transport for a Phoenix-Sedona trip and had a great experience. Everything…read morewas clean, comfortable, and right on time both ways. Communication was easy and reliable--definitely a step above typical ride services. Highly recommend.

Ham is an excellent choice to get you to where you need to go. He is always on time and is polite…read moreand courteous. you can't go wrong with selecting H&H Transpirtation!

Great service prompt and friendly professional service. Will always use in the future.read more

They were responsive and accommodating to our group! We'd love to work with them again!read more

Mike was AWESOME! I hired his services to take myself and a client to Greer and then to Pinetop to…read moreview properties. He was good at knowing when to converse with us and when to let us talk personal or business. He was professional, on time, great communicator, and the car was immaculate! Highly recommend Mike! We will definitely be hiring him again.

Best transportation company I have used and I travel a lot. I have used Vitesse multiple times and…read morethey never let me down. The chauffeur's are very professional and friendly. They are always waiting for me at the airport or location where I need to be picked up. I really like the text and/or call I get from the Chauffeur letting me know they are there and waiting.

This company will over charge you!! Be careful when booking!! They charge the transfer rate, and…read moreinstead of making the trip hourly, they will bill you waiting time, billing for double! I called and the lady in accounting told me, that they don't do hourly, they charge waiting time. On a trip that took 2 hours, including the 20 minutes from point to point, they charged over $150.00 per hour for an SUV. They charge me 138 minutes waiting + the transfer rate. Total 2 hours. which doesn't make sense at all!! since it's 120 minutes in 2 hours. They refused to fix this for me. BUYER BEWARE!!!!

I used BlueStar Transportation for an event that was won at a fundraiser auction. Blue Star…read moreTransportation provided the wheels for us to drive from Anthem to Phoenix, for a nice dinner and wine bar, then off to a Daimond Backs game. After the game we went to a bar in downtown Phoenix and then back to Anthem. Everthing went great, on time, dependable, professional staff, and ready to go when the phone rang for pick up. I would highly recommend this company for all of your transportation needs.

Rob was fantastic to work with for our reservation and our driver Derek was awesome! He handled…read moreour bus through the streets of Phoenix like the professional that he was.

We use Dominique for all of our travels. She sets up everything from hotels, transportation,…read moreairfare and tours and has always been amazing.

Dominique has put together two great trips to Iberia, with a month in Spain and, later, a month in…read morePortugal. She found and booked hotels, transfers, flights, hotels, and more. Of special note is our flight to Lisbon. We were set to fly Phoenix to Toronto to Lisbon, then came the Air Canada strike. In short order, Dominique cobbled together a flight from Phoenix to San Francisco to Zurich to Frankfurt to Lisbon. It took us about 25 hours, but we got to Lisbon!

I've traveled with TSA tours on six occasions with students and they are very good at what they do…read more After traveling with 2 other companies, I will only travel with TSA.

For customized tours than run smooth as silk...you're looking at the right company. I've used five…read moreother tour companies over the past 30 years (yes, I'm old), and none have compared to the excellence in customer service, the selection of hotels and travel modes, and the trust placed in the consumer when making decisions. This is a small company. If you need something, you call the employees at TSA and you will not get a voicemail. You will actually TALK to the person you wish to talk to, when you want to talk to him/her. On the last trip, we had a participant leave a wallet on the airplane. The person had two insurance policies that were not of assistance when he called them. TSA sent an employee in the middle of the night to the office in Tempe; this employee proceeded to contact the airlines and arrange for the wallet to be held until our group came back through the country. When we landed in Iceland, there was an airline agent at our gate, with wallet in hand! This is just one example..want more? Okay...one year (we go frequently) we were in Venice and were to have vaporeto passes provided. We couldn't find out where to pick them up; I called TSA and found out there was a mistake (this is highly, highly unusual). So, to compensate my group, TSA pre-arranged a traditional dinner in Salzburg for the entire group, at a much great expense. My husband and I design our tours and we request minute details to our program and TSA employees always include each detail. I can't say enough; we only worked with one other company that treated our groups with such expert guidance and product, but they are not operating any longer. The owners of TSA are 100% honest, reliable, and willing to make your group travel worry free. I would like to refute the negative rating the Elizabeth P. left on this site. While I'm sorry you were not able to get your $400.00 deposit returned because that's a lot of money for sure, the literature (fine print) clearly states that the deposit is non-refundable. I take large groups; the last had 45 people, and there is a professional way to protect yourself. I collect the deposits from my travelers and hold it until a date when I'm sure of the minimum travelers still planning on participating. Then, I make it crystal clear that on a specific date, I will mail in their deposit. At this time, they know that the $400.00 is out of my hands and will not be returned under any circumstances, and to be honest, rightly so. Even if they had not made reservations yet for you, their office staff and the brick and mortar is costing money. They created the plan, the organization, the brochures, and the employee HOURS were used as they communicated with you. The computer systems, the registration, etc., etc., etc. of small businesses are so expensive. If we lose money because we back out, the deposit barely covers the cost to TSA. I suggest in the future, if you're taking groups, you explain to your participants that they can purchase a "cancel for any reason" policy on Squaremouth.com. These are affordable policies that pay 75% of your funds back to you if you decide to not participate. We have had to file a claim in the past and the participant received a refund within two weeks. Again, I feel for anyone who loses money and doesn't get a trip they had planned, but TSA has very little fine print and they are extremely flexible in all arenas, except the deposit that is cut and dry. For solvency, they have to draw a tight line on the deposit. Anyway, if you are looking for very customized, right down to the time you want your flight to leave and which airline you desire, and if you want what I consider perfect customer service, choose TSA Tours.