Update: 12/5/23 - I'm updating this as the owner did reach out to us and refunded the cost of the…read moreinitial clean. While I don't believe we will be using them moving forward I respect that they stand behind their work. Our former housekeeper moved so we recently had Purple Fig come in for an initial cleaning with the hopes of setting up a twice a month or bi-weekly service. We were quoted ~$280 per visit which was higher than our old housekeeper but seemed reasonable enough given they bring multiple people. They claimed the first clean was to bring things up to the "Purple Fig Standard" but when I got home after the cleaning I genuinely had trouble understanding what they did while in my home other than leave a candy cane on our kitchen counter. They don't do any laundry (even bed sheets/towels, not looking for a wash and fold service here) which is frustrating but I can somewhat understand given the time a laundry cycle takes. The most egregious offense was that they apparently also dont do any dishes . Again, i'm not asking for a post-Thanksgiving dinner cleanup here but we had a few pans and plates from last nights dinner in the sink and they didn't touch them. Overall, my wife and I struggled to understand what they really did to clean our home. When we decided not to continue with the bi-weekly service they then retroactively charged us $470 for the initial clean. For the price they charge not doing laundry or even tidying up the kitchen when there are a few dishes in the sink doesn't feel worth it. The best part of a cleaning service is coming home to a clean house that you can see and feel as soon as you walk through the door. With Purple Fig, I walked in to a house that felt like the cleaning service had to reschedule for another day

TL;DR - Highly recommend Purple Fig, worth every penny…read more We had a wonderful experience with Purple Fig - they cleaned our home right before Christmas and got everything in tip-top shape in time for houseguests to arrive. I was super impressed with how easy the onboarding process was - communication was fast, detalled, and I knew exactly what to expect the day of the cleaning. I loved that I received an alert when the team was on the way and their approximate arrival time - so helpful! Since I work from home, the team asked very considerate questions about which rooms to clean first, what would be the most convenient / least disruptive for me, etc. They were efficient, detailed, and I was blown away by the quality of the clean. And the best part - my home smelled AMAZING. I don't know what type of magic they infuse into their eco-friendly cleaning products, but I would like to buy it in bulk please! :).

The girls broke fixtures off on shower. On top of that they left in a hurry and never said…read moreanything??

Great service but we moved out and can't use their services anymore. Great value for the moneyread more

Great speedy service. Was able to accommodate a next day cleaning last minute…read more Cleaned up for us after we had a party. Would recommend.

Great service! I'm so glad that I was introduced to this business by Peace Frog carpet cleaners…read more We moved into a home that hadn't been lived in for 6 months. The team worked diligently & did a good job. I appreciate that. I'm sure they had not seen that much dust in a while! The price was as it was originally quoted, with no added upcharges. Definitely a good experience. Thank you

Yadira is awesome!! Great service and lots of attention to detail. Walking into a house with fresh…read moresheets, everything in its right place, and clean surfaces is all priceless!!

It's Cleaning Time always does a wonderful Job! I would highly recommend them. They take care to…read moremake sure my pets are safe and treat my belongings with respect.

Emma and her team were amazing! Emma is super responsive and always communicates if any…read morerescheduling is needed. And she never leaves me high and dry! Her cleaners are thorough and fast. Couldn't ask for better value.

We used One Step Cleaning for a bit until they abruptly told us they could no longer clean for us…read morebecause we had cats. I think overall, the cleanings were mostly good, but it felt like there was always something and at some level I didn't really trust the owner Emma. The first time my apartment was cleaned, a lady showed up with what appeared to be two children who should have been in school. I didn't think much of it at first, but it later became apparent to me that the lady cleaning always brought at least one child with her. None of the children spoke English and the situation made me a little uncomfortable. At some point it came up in conversation and Emma insisted to me that this child was actually an employee and was there to clean my unit. She said she has a hard time finding a job because most employers do not believe she is 18, but that she was. Since she looked and acted like a child, this just strained credulity . . . When I first booked, I asked if she could just skip a large guest bathroom/bedroom and bill us for a two bedroom apartment instead of a three bedroom. I was told this was impossible because of her system and she had no choice but to charge me the higher rate. At some point it came up again that I was paying to have rooms cleaned that I didn't want cleaned and she told me if I paid her via Venmo rather than credit card she would continue cleaning all of the rooms, but at a lower price. I said this was fine, but then they stopped cleaning the extra rooms and told me this was what we agreed to. Fine, but it definitely wasn't what we agreed to. Finally, Emma told me rather abruptly that she could no longer clean my apartment. There was a story that involved someone hurting their back, someone else going to Mexico, and Emma being allergic to cats. It didn't really feel that believable and I can think of other reasons why she would do this, but in the end it felt like an 'ok' resolution since at some level I didn't trust her anymore because of all the stories she told me.

Maria and her team were truly a blessing. I reached out in an emergency while house sitting for my…read moredaughter who was away, and I had just had hand surgery so I couldn't do any cleaning myself. Maria responded right away and even came the same day to take care of everything. The house looks wonderful, and on top of that she was very reasonable with her pricing. I'm so grateful for how kind, fast, and thorough they were. I can't thank them enough and highly recommend them!

María and her team did an amazing job today! I was so impressed by the quality of the clean I…read moreneeded to come and leave a review right away. I was looking for an affordable deep clean for an upcoming party and her team delivered. I am also 8 months pregnant and have been having a hard time keeping up with the house cleaning and by the time they were done, it felt like when we first moved in. I am now on a biweekly schedule! She was on time, worked quickly without sacrificing quality, respectful and very detailed oriented. I highly recommend you consider them for your cleaning needs!

We were trying to find a cleaning service to clean our condo and found Maids By Melissa via Yelp…read more I had a few questions about the cleanings (in addition to 'normal' cleaning, we were interested to know if we could pay extra to have them do one-time things like e.g. fridge cleanings). I tried to contact them via their website, but received no reply. Since this seemed like it could be a technical issue (the website seemed a little buggy), I tried requesting an estimate, but didn't get a reply when I did that either. It is entirely possible if you *do* manage to get a response from them, they do a good job (but if you are reading a Yelp review, you probably aren't an existing client). However, my experience is most businesses become *less* not *more* responsive once you're a customer, so not being able to get a response is kind of a dealbreaker.

Not sure how to review this But here goes: I reached out…read moreto this business and they responded right away!!!!! Their response below was less than professional: "Hello That zip code is out of our normal service area. We would not be able to send a crew that far. I'm not sure who cleans in that area. Kenya" It felt very dismissive vs something like: "We are sorry but that is beyond the scope of our travel, but thank you so much for considering Maids By Melissa" for your cleaning needs. Then closing with a cold: "I'm not sure who cleans in that area." It left me with "You are of little use to this company UNLESS we can make $$$ off of you, and just in case you decide to contact us AGAIN to ask us for a referral to someone who does, let me beat you to the bush by telling you "am not sure who cleans in that area" Just an FYI we have an other home in your scope of travel, but now would probably not consider the use of your company.....

Called once. They said they couldn't answer my questions and would call back once their system was…read moreup. Never heard back, I called them 1 week later and got a quote from them it was $300 to clean a 4 bedroom house. Didn't matter the square footage of the house . Yelp took down my precious review This review is of their customer service and their price.

They show 10 minutes away from us but say they don't service our area. When looking for someone…read morelocation nearby is where most people start.

I've worked with Jackie for 6 months now, and each cleaning has been 10/10. I find myself to be a…read moredetail oriented cleaner, and Jackie takes it a step further. I've had friends & family comment on how clean the home feels, all thanks to Jackie's incredible service.

Jackie is very thorough & trustworthy! She is punctual, respectful & very conscientious. I also…read morelike that she doesn't use a lot of chemicals - the house doesn't have a chemically smell after she leaves, but it is definitely clean. Her vacuum is amazing - makes it look like the carpets have just been cleaned. She's also great with my dog! Would definitely recommend her services!

Yulia and her team were professional, courteous, on time, and did an amazing job! I highly…read morerecommend them for your house cleaning needs!!

From the owner: Looking for affordable, high-quality cleaning? We…read morespecialize in eco-friendly solutions for both homes and businesses, focusing on every detail to ensure your space looks its best. Great results at a price that fits your budget!