Cinthia was very nice and did a great job. She ensured everything was up to expectations before…read morecompleting her cleaning. I would recommend her and this company.

I messaged It's Cleaning Time on yelp and they called me. The woman on the phone gave basically…read moreperfect customer support. They were not the cheapest option, but they were thorough, upbeat, and punctual. I would happily do business with them again.

The ladies were a little later than expected because they had some trouble locating our condo…read more However they got right to work and did a beautiful job of deep cleaning our place. I think it was cleaner than when we first moved in! No detail was left undone. They even folded up a pile of bed linens I had taken out of the dryer and left on a chair. I told them just to leave them, but when I came back to the chair after they had left, the linens were all neatly folded and stacked ready to go back in the closet. I will definitely will have them back again and recommend Dust It Off to others.

The response time to questions through Yelp was very fast. Communication with pre-cleaning…read morereminders and the-day-of when the cleaners would arrive was appreciated. Price was competitive and reasonable for the move-out cleaning. I chose them as they were very detailed from the beginning with what was included in the price. No need for a lot of back and forth. We had a 2000 sq ft home, it took 5 hours to clean with 3 cleaners. The house never looked so clean! Highly recommend!

Great service but we moved out and can't use their services anymore. Great value for the moneyread more

The girls broke fixtures off on shower. On top of that they left in a hurry and never said…read moreanything??

Best cleaners EVER! Emma and her team are professional, punctual, polite and take pride in their…read morework. I trust them with my home, my "treasures" and my pet. They use "clean" and organic supplies which they provide. They have cleaned my home for over 3 years now, and I have never had anything but a positive experience every time they come. Emma is smart and kind and will commit to finding the exact service that works best for you and your home. I highly recommend One Step Clean!

We used One Step Cleaning for a bit until they abruptly told us they could no longer clean for us…read morebecause we had cats. I think overall, the cleanings were mostly good, but it felt like there was always something and at some level I didn't really trust the owner Emma. The first time my apartment was cleaned, a lady showed up with what appeared to be two children who should have been in school. I didn't think much of it at first, but it later became apparent to me that the lady cleaning always brought at least one child with her. None of the children spoke English and the situation made me a little uncomfortable. At some point it came up in conversation and Emma insisted to me that this child was actually an employee and was there to clean my unit. She said she has a hard time finding a job because most employers do not believe she is 18, but that she was. Since she looked and acted like a child, this just strained credulity . . . When I first booked, I asked if she could just skip a large guest bathroom/bedroom and bill us for a two bedroom apartment instead of a three bedroom. I was told this was impossible because of her system and she had no choice but to charge me the higher rate. At some point it came up again that I was paying to have rooms cleaned that I didn't want cleaned and she told me if I paid her via Venmo rather than credit card she would continue cleaning all of the rooms, but at a lower price. I said this was fine, but then they stopped cleaning the extra rooms and told me this was what we agreed to. Fine, but it definitely wasn't what we agreed to. Finally, Emma told me rather abruptly that she could no longer clean my apartment. There was a story that involved someone hurting their back, someone else going to Mexico, and Emma being allergic to cats. It didn't really feel that believable and I can think of other reasons why she would do this, but in the end it felt like an 'ok' resolution since at some level I didn't trust her anymore because of all the stories she told me.

young and energetic, and quite thorough, they do the best job that i have ever had and I've had…read morequite a few over the years, even my daughter was impressed and she is the queen of criticism, she has never liked any of my previous maids

From the owner: Same day availability. Sharp attention to detail…read more Customer satisfaction is top priority.

Today was my only my 3rd cleaning using BritLin. After the first cleaning I upgraded to the whole…read morehouse instead of the hourly cleaning. Today Jessica K cleaned and did a fantastic job. I am very pleased with the work she did. All three bathroom (main concern) the kitchen and all the floor's look great. I am pleased with the cost considering the amount and quality of work that is provided.

Every time they do an incredible job, super detailed and thorough. Best cleaning service ive ever…read moreused. Jessica cleaned our apartment today and she did wonderful! The value is great for the level of care the cleaners take in their work.

Love love love them! I found them here on Yelp and then went to a few other places and read…read morereviews. I'm so happy with what they did. They communicated really well, showed up on time and dove right in. Lord, they were in for it...it was dirtier than I'd expected (it was a project for a client). But, they didn't judge, didn't bat an eye and were so wonderful to make this home ready for my clients. I'm thankful to them and hope to work with them in the future. Their pricing is great and it's nice to have an understanding team. I also like that they use "green" products so that you're not gagging from the smell of bleach when it's all done. They even brought a cute little bag with some green cleaning products for my clients as a welcome to Kempt services! LOVE IT!

This is by far the best cleaning company in Austin, there's no comparison. I've hired a few…read moredifferent companies but Kempt stands out beyond belief. Their attention to detail, care and communication is beyond what I could hope for from a cleaning company. Schuyler and his mom Ayesha run the show and they put their heart and soul into every single detail. You can see it and feel it when you see their work and talk to them. I highly recommend. Thank you for everything

Thorough cleaning thank you for the quick response cleaner was at my place in an hour after me…read morerequesting service. Highly recommend. Their weekly cleaning prices are good too I think I'll sign up for that as well!

Communication and service were great. It was easy to get scheduled. They did a great job cleaning…read moreour house. They were all very friendly. They worked fast yet thorough. What I liked most was their very reasonable pricing.