Very knowledgable and caring doctor! She took her time to explain and let us know the details.

I want to thank the doctor for her professionalism and tact. My daughter had a headache for several months and our former doctor only prescribed strong painkillers, which led to side effects, we decided to change the doctor. Arriving at the first appointment, Marina Yam listened very well, asked questions about her interested and suggested an adjustment in nutrition, as well as the delivery of all tests. What a surprise we had that after following all the recommendations, the child forgot what a headache is !!!!! read more

KEEP YOUR CHILDREN AWAY! If you love and care for your children please do yourself a favor and STAY AWAY from this Doctor. She was extremely rough with my son and so mean to him. She was very disrespectful and belittled us. Doctors like this need to retire, she obviously hates her profession and children. read more

I was really looking forward to seeing this doctor based on the reviews I see on Yelp. Unfortunately, the person who answered the phone told me that the doctor will not see my kids if they aren't vaccinated. Her tone was also somewhat rude. I am not an anti-vaxxer, just postponing some vaccines for my baby. My older one is up to date. I don't want to see a doctor that doesn't believe in informed consent. I'm grateful I didn't end up scheduling an appointment. read more

My kids were lucky to have Dr. Yam as their pediatrician. They like the journey to her office because of her positive attitude and deliberate approach to treatment. When I had an urgent case I got a same-day appointment. The office staff is polite and ready to help. I highly recommend Dr. Yam as a doctor for your kids! read more

I would not suggest that any concerned parent use this physician. She is marginally competent at best. We did not have a good experience with her and eventually left for PAMF (and Stanford for speciality). Had two children with her and, in each case, she seemed unable to properly assess conditions let alone treatment, in my opinion. So, as a parent, I would seek treatment elsewhere for your child. There are many wonderful pediatricians in the Bay Area. Unfortunately, in my opinion, Dr. Yam is not amongst them. read more

Worst pediatrician ever. She didn't even take our babies temp or weigh him for our first appt. No vitals. They charged us $185 for a consultation. They said it would be free at first but when we got a bill I called and asked why. They said they thought our insurance would pay for it and didn't. Which is fine. But they filed the claim wrong and that is why they didn't cover it. So I had to investigate and see why. Took 3 or 4 hours out of my life so I could get the story straight. Now they want me to waste my time and call the insurance company to pay them for doing nothing. $185 to tell us he looks good when they did no kind of tests. We decided to go with a different pediatrician because they were so much better during the consultation (which they didn't charge us anything for). I saw 4 different pediatricians and they were all good except this one. After calling insurance multiple times and getting all of the correct information to the insurance company (which shouldn't be our job to begin with), they still send us the invoice and threaten to send our bill to collections. The insurance company also called them to let them know it was being processed and asked them to put the invoice on an insurance hold, but they refused and said that we better pay the invoice or they will send us to collections. And, if insurance paid our claim, they would reimburse us. Seeing as how they have not made any effort to correct the initial problem or do their work in calling the insurance company, I do not see how I would be confident in them calling me to give me a reimbursement when insurance pays for it. So unprofessional. read more

Great Doctor! The best pediatrician we meet so far. She provides you with great advises. My baby loves her! I am lucky I found her! T read more

If I could give this doctor 10 stars I would! Firstly she was the ONLY doctor ever to actually not only heard of mine and our potential childs blood disorder but had worked with some of the top doctors in the country at Stanford with it. So when my son was born and had to stay at Good Sam over 30 days - she was there every day and sometimes twice a day fighting for us to get the help we needed. She goes above and beyond but is also a practical, caring and wonderful doctor with a sense of humor. Also she respects the parents input and I had to give her a lot of credit for following our lead and then advising when she felt we needed more help or a specialist as it was above her expertise. We adore her and have at least now three friends with their kids seeing her. She's quick to respond - her staff are professional and quick. Also she has a wonderful train in the office so my eldest son calls her Dr Train and has no tears after shots because he wants to see the train! We were referred to Dr Yam and I couldn't be more happier. She is one in a million and my kids will be seeing her until they have to see the adult docs! Her office is also very good at sending paperwork, dealing with insurance and making last minute appointments when the kids are sick. She also has called into labs, hospitals to get appointments so you don't have to wait all day with a sick kid. Also she not only takes most insurance - she has a plan for parents without insurance too so they can make sure their kids get seen on a more economic plan thats over a year. Can't say enough about how much we love her. Guess I have with this long prose piece. ;-) read more

I never saw the Dr. so i can't comment there, but the office told me I should "find another DR" based on my kids not being "up to date on all vaccines" due to previous Dr's advice and exemption. This was about 3 min into trying to make an appointment without knowing almost anything about me. If you are looking for a Dr who is not 1 size fits all I would go somewhere else. read more

My sister and I grew up going to Dr. Yam's other office in Los Gatos. She is a fantastic pediatrician and I was sad when after college I had to find another doctor. She is extremely friendly, intelligent and comfortable to talk to. read more

I'm a first time parent and I did my research on a great pediatrician for my daughter. I chose to have Dr Yam and she is great! She is so soft spoken and she explains and makes me have total understanding what needs to be done and j like the fact she didn't pressure me to have my daughter get the flu vaccine! My daughter is not going to a day care so I'm happy she was understanding and didn't try to pressure me in doing something I didn't want to be done. Her staff is super friendly and as a first time mom they are very patient on answering questions and calling back. They are awesome great Dr and great staff! read more

Dr. Yam is as close to a "good old days" Doctor as you can get. In the "good old days" doctors, especially pediatric and family doctors, used to listen and build a relationship with their patients. Dr. "Marina" is actually *patient* with the patients, whatever their age. We have been going to Dr. Yam's offices for over ten years with all of our three children and not even one single time did we feel rushed or in anyway displeased with the Dr. or with her excellent staff. We get appointments very fast even for the same day and even if she has to fit us at the end of her work day! This Dr. comes with our highest recommendations. By far the best pediatric Doctor in this area! read more

Our family is so incredibly lucky to have Dr. Yam as our pediatrician! She is not only a bright and experienced doctor, she has sincere compassion and love for our children and we can't ask for anything more. Anytime we have an issue or concern, we get immediate feedback or an office visit. Her staff is also just as competent and attentive to our needs as Dr. Yam. We've referred many of our friends to Dr. Yam and they too are as happy as we have been. We not only see Dr. Yam as our family physician, we see her as a member of our family. We love Dr. Yam!! read more

We tried some other doctors in Bay Area, but with Dr. Yam we found everything what we were looking for. She is really great! My children love her. She never gives unnecessary medication, no antibiotics without serious reason, and her recommendations always work. The office is in convenient location, it's pretty comfortable, there is no crowd in a waiting room. Her receptionists have always been helpful, knowledgeable and kind to us. It's been third year since we started to use Dr. Yam service, and we had no issue nor with treatment, nor with getting medical records. read more

Marina Yam was the best pediatrician we had when we were in the bay area. We had her as our first provider for our children and only because certain HMO plans we had change on us; we couldn't see her and had to choose other providers. However, after seeing those other providers we decided to go back to Marina Yam and pay out of pocket to see her because she is worth it. She even worked with us to cut us a discount because we were paying cash out of pocket. She was able to help diagnose better than the other pediatricians we had. Marina's attitude is sweet, practical, knowledgeable and listens to the parents carefully. Honestly wish we could have brought her with us when we moved out of the area. read more

We love Dr Yam! Her office staff and nurses are great,too! Everything is easy and fast, but never rushed. We just moved here from the east coast and feel lucky that we found her! My son (3 years old) loves her so much that everytime we go anywhere near her office, he thinks and wants to go see her. If I ever take him out of school early- same thing! I highly recommend Dr. Yam! read more

Dr. Marina Yam has been a part of my family's life for a little over seven years. She's been seeing my children since day one... If I could, I would give her 10 stars! :) She's very personable (with a great sense of humor), professional, and extremely knowledgeable. Her staff is very friendly, responsive, and professional as well. Yam has two office locations - in Los Gatos and San Jose. Her professional care is consistent in both locations. In San Jose, she shares the office space with another Dr. and the decor is not the "typical decor" one would expect to see in a "pediatrician's" office. Don't let this discourage your decision. Most importantly, the rooms are simple and clean. Yam and her staff continue to provide exceptional services and care. I appreciate the location in San Jose. My boys and I enjoy seeing Dr. Yam every time and continue to appreciate her and her staff. Give her a try and you will not be disappointed. :) read more

Dr. Marina Yam has been my son's doctor over 16 years. She is very knowledgeable, professional and friendly. Her staff is always courteous and helpful. Both offices are clean and kids friendly. I highly recommend Dr. Yam. She is the best pediatrician. read more

My kids been seeing Dr Yam for several years and we love her and the staff (Maria). They promptly return our calls and really good with getting the kids in for urgent care. We appreciate their care. read more

Even though we now live in Seattle, we often come to the Bay Area to visit our families. As Murphy's law dictates, my daughters have gotten sick a few times and we have always taken them to Dr. Yam. Even though we aren't "regular" patients, I was very impressed with the personal attention and care my daughters received. Dr Yam spent a lot of time not just examining them but also talking to me to get an understanding of their general health, diet, sleep habits etc.. I really appreciate her patience and wholistic approach which is so different than the standard 8 minute appointments at some of the bigger clinics. I wish we could take her back home with us! read more

Great doctor! We love the office , we love Dr. Yam. Very professional, always ready to help if needed. You can always make the same day appointment in case of illness. read more

I agree with the previous reviewer who said that this is the worst pediatrician ever. The reviewer mentioned that this doctor refused to take their baby temp or weight without the $185 fee. In July 2013, I wanted to introduce myself to the doctor (I am a divorced parent, so my ex took our child to Dr. Yam first and presented me as a negligent parent). Dr Yam wanted to charge me $140 for this introduction! In addition, Dr. Yam wrote a letter to the court where she stated: "talking to him face to face is rarely possible". O, the irony! She further stated that I "chose not to follow her recommendation." Whereas the facts are (and I have SMS records to prove it): I did offer my ex to follow Yam's recommendation, however, my ex chose not to. Nevertheless, Dr. Yam wrote the letter to the court without even talking to me and getting her facts straight. Family courts assume that physicians are professional and unbiased, and they put a lot of weight into doctors' opinions. Dr. Yam, with her false accusation, damaged my reputation in the eyes of the court. It's critical and expected that we hold our doctors to the highest ethical standards. Dr. Yam's clearly violated her professional duty to be unbiased and factual. Perhaps, my case is a private matter and the doctor simply feels some sort of antipathy towards me, and nothing of the sort will every happen to you. But, my experience should still give someone a pause before choosing to trust Dr. Yam with their child: would you really want your pediatrician's opinion to be based on whether she likes you or not? Could you really trust someone with the health of your baby when that person provides uninformed opinions and presents them as factual matters? All I can say is: the choice is yours... read more

Dr. Yam is the most attentive, understanding, and also intelligent and wise pediatrician we have ever seen. And my oldest is 12 so we have been through 3 different ones! Dr. Yam has such a wonderful manner with children. She understands all their issues - the whole child, not just the germs and the drugs...she understands how stress, exercise, posture, and so many other factors affect health. She does use and give traditional medicine but she also recommends such old fashioned things as sleep, rest, and chicken broth, avoiding junk foods, and maintaining adequate exercise. In one office visit, she kindly informed my complaining son (who is a highly gifted computer programmer), "Well we are not asking you to exercise 100 hours per week. We are asking you to exercise 6-7 hours per week. You must do this to be healthy." After that, he joined the swim team and read a book about computer programmers staying healthy! Her staff is knowledgeable and competent! The only downside, is that Dr. Yam does not take calls on nights and weekends, but this is not uncommon here in California. In Florida, our pediatricians took calls personally and then referred you to the ER as necessary. However, there is a good urgent care doctor right across the street from her and a hospital next door. Sadly we are moving to Mountain View and the drive is just a bit too much, but I wish we could pack her up and take her along. read more