After 25 years, We got tired of Casella's rising prices and erratic pickups and messages about…read morechanges in a pickup day. That along with the local office no longer allowing you to stop there to discuss and issue (their office doors are now locked) and the fact Casella is now run all of state of Vermont. We contacted Duffys, who is owned and operated in Vermont (!)...got a better rate and moved from every-other-week service we had at Casella's to weekly pickup. We had 92+ gallon containers and now have 62+ gallon containers so effectively we have of the container space to use weekly over our previous Casella service. win-win! The staff and email/rep support at Duffys is excellent. They set up our account with paperless billing, dropped off our new containers a week prior to our first pickup with Duffys so we have plenty of time to use/fill them and their pickup times seem very similar every week. The other best part of this is that Duffys uses a truck that picks up both trash ad recycle at the same time. Both empty containers can be rolled up the driveway together now! No more having to wait for Casella's separate trash and recycle trucks to both come by. In fact during a very recent normal/non-holiday pickup week, we noticed Casella's was a day late picking up our streets recycle. So all of those customers had to wait another day to retrieve their recycle container so they could begin to use it again. We are delighted with Duffys. My neighbor asked me why I switched and once I explained basically what I say here, she made the switch to Duffys the following week! I think there will be others here on my street making the switch to Duffys in time. Casellas is a huge national company spread across the US, while Duffys is a much smaller company locally based who I feel can offer better service, have a rep who is local and who can address issues or a question and you can count on them! If you are considering switching your trash/recycle service or new in the area, please do consider contacting Duffy's before you make your decision.

Okay, I never thought I'd post a passionate review about a garbage & recycling business...but…read moreDuffy's has impressed me so much that it's warranted. I won't mention the company I was using before, but the old company was too expensive AND they were disrespectful (knocked over a recycle bin with a garbage truck & left the recycling strewn across the lawn). This prompted me to call around and get quotes. When I called Duffy's, someone answered the phone with a smile (i could practically hear it through the phone!) and chatted through my options. We settled on what turned out to be the perfect number of toters for my 4-unit building. What pushed me to write this review, however, was a conversation I had today. I don't recall her first name, but the woman who talked me through the new food scrap disposal options with the upcoming July 1st law change was so great. She went through all the possibilities (including doing backyard compost, which would result in less business for them) and genuinely wanted to find the best option for my situation. I have been impressed with Duffy's every time I've called...and I'm even more impressed with their price, which was about $40 less expensive than I was paying before with my previous trash disposal company. I highly recommend Duffy's if they operate in your area.

First my husband called and told them we wanted to rent a floor sander and that I would be there in…read morethe hour and would need assistance loading it into the vehicle. When I got there they hadn't written anything down and charged me almost 200 dollars more than they quoted him. They told me if I had the sander back by noon two days later I would get about 150 back. It took me almost 20 minutes of waiting by my car with the sander to get the assistance I needed to load the sander. When my husband used the sander it would not turn off unless you unplugged it. When I returned the sander two days later it took almost half an hour for someone to assist me with anything which made the sander 5 minutes late they didn't check it in till 1205 although I was there at 1130. Then they didn't refund me anything on the sander and gave me half of what I paid for the sand paper I didn't use sand paper that they told me I needed to purchase and that they said they would give me a full refund on unused sheets of. They are incompetent and con artist i advise you to seek an alternative business if possible and to record everything that they say to you during any agreement

USE TAYLOR RENTAL!! I used Taylor Rental / Party Plus for my…read morewedding rentals the weekend of 9/6/14. As another Yelper mentioned, it is very difficult to find communicative and responsive vendors in the Northern NY region, and Jenna at Taylor Rental does an incredible job. I live in Northern California, but my wife and I wanted to do our wedding back where we grew up, in the Adirondacks. We rented a large lodge on Fern Lake to host the wedding ceremony and reception at, and had a 44x83 Tidewater tent installed on the yard. I highly recommend the Tidewater over the standard pole tent if you have the option, it has an incredible look, and all of our guests had great things to say about it. The Taylor Rental crew came out on Thursday 9/4 to install the tent and drop off all other rental items. We rented a ton of items including tent, tables, linens, chairs, wine glasses, serving items, warming box, keg coolers, etc. Taylor Rental was excellent on getting everything to us except one linen was the wrong length, so they sent someone out later that day to drop it off for us. There wasn't a single stain on the bright white linens, and every other item was clean right down to the tables and chairs. Not only is Taylor Rentals service excellent, all of their rental items are new and in great condition. I would recommend Taylor Rental for any occasion! Especially since you can get any other supplies needed on the hardware/equipment side. Through the planning process Jenna was excellent with helping on all of my requests and needs, in fact we probably changed the reservation 15 times! She had a hand in making my wife's dream wedding a reality, thanks again!

Amazing Service. The staff was professional, friendly, and respectful. The team arrived on time,…read moreand their attention to detail transformed the property into a spotless and inviting space. Overall, I'm extremely satisfied and would highly recommend this service for anyone seeking a reliable and through cleaning experience.

On time service, friendly owner and staff. They come twice a week and have done a good job…read morevacuuming, spot cleaning, keeping the place tidy and orderly. Would recommend.

Matt was very knowledgeable and great customer service. Very prompt definitely hire again.read more

Alyssa is the best around when it comes to turn around time and customer service, she made a…read morebandana for my dog recently and let me bring my dog right over, let my dog "pick out" the color she wanted her name in, and proceeded to make the product right there. She was super nice and positive and made sure to give my girl lots of love throughout the whole process. I definitely would recommend her for anything from custom t-shirts, dog bandanas, and everything in between that you want to receive quickly. Professional quality and customer service. Thanks Alyssa!

Friendly, helpful, wonderful experience working with them. Highly recommend them for all your…read morelawn/garden/farm needs.

These are amazing people to work with. Great customer service. We have used their service for as…read moremany years as I can remember for all of our lawn mowing needs and they never disappoint. If they don't have what we need they get what we need and they're fast about it. Highly recommend

They were hired by our contractor to drop off a dumpster. They had a very hard time navigating our…read moredriveway. I heard the driver tell his boss he didn't think he could make the turn into the drive, but his boss told him to do it anyway. They ripped up our side yard and crush a big chunk out of the driveway. They told our contractor that they would come fix the driveway after the work was done. Our contractor said he called them to come and fix it, but they never got back to him so it was up to me to bug them. I called multiple times and never got a call back from the owner. I finally got the number for him directly and got a hold of him, he said they'd come in the spring to fix it. It is now almost the end of the summer and I haven't heard a peep.

responded to my text quickly, came over same day. left saying he would send me a quote. waited two…read moreweeks and asked for the quote. no response at all . that was about three months ago. just learned today they did this same thing to someone I know. why? why waste everyone's time? Be professional enough to say no

Clean units that are in great shape. Staff is very friendly and helpful and the prices are very…read morereasonable.