They saved us in our rv/van! We called ahead and actually visited several propane fillers and no…read moreone would fill a fixed tank on a Sunday. The owner here said he normally fills about 9-2 on Sunday. It is next to a laundromat so you can also wash your clothes. Thank you for making it so we don't freeze!

We have been customers for some time now and we recently had a propane delivery where their driver…read moreparked too close to our house and ripped the security system wire.. when I first contacted Erin it sounded like it might be taken care of.. but she basically said that it was my fault because the driver wasn't able to get to the tank... the tank is probably 20 feet from our porch and nobody has hit it before because their drivers pay attention.. she was very snarky with replying with a "happy holidays " after telling us they won't fix it.. the cable costs $20 ish and probably $75 to get it installed.. they definitely lost long term customer and as you can clearly see in the picture that the tank was easily accessible my truck wasn't there at time of delivery.. don't waste your time or money with this company.. they will destroy your property and tell you to basically get bent

We have done business with Rowley Fuels for 35 years and they have always been reliable as our fuel…read moredealer and furnace tech/maintenance provider. Recently we had a catastrophic event due to flooding in our basement which necessitated getting a new hot water heater and a new furnace system. We had many interactions with multiple employees and all were extremely helpful in solving multiple problems. We ended up changing our system from oil to propane, mainly to get oil tanks out of the basement. We have since had mechanical engineers and a home inspector comment on what a beautiful job they did installing our new system. Very professional and nice people to deal with.

Bourne's has been great and reliable. Not only when my furnace broke down mid-winter they had one…read moreof their guys out within hours of my call. I'm also on their Auto-delivery program and contract for both propane and oil, and must say its a worry-free service. They fill-up during the winter, never have to check my tanks, they take care of it. Truly 5-star service and deliveries. Highly recommended.

Granted it was a while back. however it's the same owner. I…read moream a retired oil burner tech. And was living in Waterbury VT.i stored some of my tools in the basement of a rental unit the Bourne's serviced. A 500. 00 test kit and a vacuum .I went down to get them. One day.amd they were gone . I went to the boiler room.not there. I saw a new service tag on the boiler.it said Bourne's. I went to Bourne's.and Mr Bourne. Said I was accusing him of stealing I Sai no.not at all someone saw the equipment. And thought it might belong to them Bourne's. He got all pissed off called me a lie' r . I said I would let the police figure it out.less than a day later Mr Bourne called and said he had my vacuum.125.00 dollar item. But had no idea where my test kit was. How about that ! If you want this company in your basement.i wish you luck

We purchased a pellet stove from McCuin O C & Sons about four years ago. The day they installed it,…read morethey were professional, incredibly courteous, and definitely impressed us. Other contractors we've had in the home (from plumbers to electricians) have left messes for us to clean up or failed to show up when promised. McCuin didn't do any of that. The Harman they sold us has been an amazing stove that's given us no problems over the years. It heats the entire house and has virtually eliminated our need to rely on more expensive propane. The wood stove we have in the basement and the pellet stove in our living room has been more than enough. After this very long, cold winter, it started making a horrible squealing noise on Monday, fingernails on the chalkboard bad, and they had someone out within a day to look at it. The same guy who installed it came out and fixed it. Turned out a bearing in the auger was going. That they had the part on the truck and fixed it right there and then definitely impressed us. If you're looking for a pellet stove, I have nothing but high praise for the guys at McCuin and highly recommend them.

I've been a customer in Middlesex, VT since I bought my house 40 years ago. I should have done…read morethis years ago, but now I'm retired and have the time to write to thank the wonderful women at Morrisville Suburban Propane. Only rarely have I had to call the Morrisville office, because they've always given me excellent service, but whenever I do, I get the nicest women on the phone. Tanya, Melissa and Anne (the "e" is just for you, kiddo!) are always friendly, helpful and efficient. And on more than one occasion, I think they went above and beyond their job requirements. I know Suburban Propane is a national company, but when I call Morrisville, I feel like I'm talking to a neighbor, not a representative of a huge company. These days, most huge companies have machines and foreign call takers. However, I prefer that my countrywomen be employed because we have plenty of poverty in the US. Thank you so much, Tanya, Melissa and Anne for always being warm and patient, and for always getting the job done. And thank you, SP, for hiring local people.

My first bill for my 3 bedroom APARTMENT was 560$! After about 3 months they missed tapping the…read moretank, then proceeded to tap it twice before filling it trying to get me to pay almost 2,000$ more than what I really owed. When I confronted them about the double charge they played dumb till I finally asked for an itemized bill then they magically realized I was double charged. After everything a payment plan was set up as I was leaving the building and needed to catch up. When their collection agent called me he tried to get me to make a payment plan with the overcharged tap on it. After fighting for days they made a payment plan with the fee for the lock waved for my inconvenience in WINTER. I have been out of that place for over 2 months and was charged again another 30$ for a "tap of the tank to close out" but was never put on my payment plan as it was added after. Shitty company that just wants to scam you for your money. VGS is the place to go! 60$ for my first gas bill.

I had the pleasure of speaking with Laura today. Very knowledgeable and extremely kind. She was not…read moreonly able to help me with my questions, but also gave me advice on how to make my house more efficient. Amazing costumer service from her.

Horrible company! Check your rate per gallon because they charged me double what other Vermont…read morecompanies are charging. They will take advantage of you!

These guys are not professional when they come to your house. Most service people wear booties over…read moretheir work boots or bring tarps. These guys expect to march through your house in their messy dirty work boots even in the winter time with all the mud and snow. Find someone else to service your furnace.

This business has taken checks from me, credit cards over the phone, and cash and yet will not…read morespeak with ME to set up regularly scheduled deliveries without speaking with my husband. I was unaware we were still living in the 1950s. How quaint. So, another COD which is no big deal because who doesnt just have 1100$ free on a Tuesday that hasn't already been worked into their budget? Also- if you'd like raspy attitude right off the bat at 8am make sure you speak with Donna. She'll really round out your whole experience

I've been a Bourne's Energy propane customer for 3+ years now. They have been the best in the area…read morefor service, on-time delivery, and pricing. They offer a 2 year "budget plan" contract with a guaranteed price cap which offers substantial savings over a 1 year contract and definitely better than no contract market pricing. Their customer service folks are always pleasant and go above and beyond to make sure all you're questions are answered promptly and correctly. If you haven't already, please give them a call - I bet you'll be surprised at how much $$$ you'll save comparatively!

While we appreciated the Bourne's team for years, like Tom & Brian, in the past year interacting w…read morestaff had become like eating in a restaurant where the wait staff seems to get a perverse thrill out of abusing the customers. If you are attracted to such an atmosphere then go a few rounds with their team who now insist they are always right & the customer is a dumb s##t.

Have had very good experience with blue flame as a company Easy to deal with as the people that…read morethey have on the phones for customer service are friendly and helpful. Would definitely recommend.

Best prices on propane in the Waterbury area! Excellent customer service and fast punctual propane…read moreservicing needs! Highly recommended!