Had windshield replaced on brand new GMC Terrain, got my car back with scratches along the roof…read moreposts of the car, auto glass and construction claims it wasn't them that scratched the car, definitely don't take your car there to have your windshield replaced!!

What a great shop! The folks there are excellent and very professional. I've had more than 4…read morewindshields installed and they also did some work on my roof thumbs up!!!

These guys are great. My son broke the glass in our china cabinet and they replaced it in half an…read morehour and were incredibly generous with their pricing.

Took my car to get a chip repaired. Noticed excess glue in a line going down from the repair. Wiped…read moreit off to reveal a big scratch. Asked the owner if it could be fixed and he said no. He kept making excuses, offered me a discount if I purchased a new windshield. He never denied that they scratched the window, instead he tried to convince us that they did us a favor by repairing the chip. A chip we paid them to fix without adding a deep scratch. He also kept saying that they had to drill the window and the drill has high RPMs, which can get out of control scratching the window. Never did he offer any reasonable solution like what you would expect an honest business to do. Please do yourself a favor and if you use this shop, don't pay until your satisfied with the results or find someone else, someone who values your future business and satisfaction.

Brought my vehicle in to get water pump fixed.The first time they "fixed it", they broke the sensor…read moreand tried to say it wasn't their fault. They fixed it, and then said it was a different issue- the timing belt. They said it would be ready the next day. When we picked it up, THE BOLTS WERE NOT TIGHTENED CORRECTLY! I made it a mile before taking it back a second time. They apologized for not tightening the bolts and blamed it on a mechanic who was not working on my vehicle. The vehicle continued to run "rough" the following days, followed by decreased acceleration and jerking. I called them and was very upset with the WARRANTIED work that was performed. I did raise my voice to the receptionist and called back an hour later to apologize for my frustrations. She said to bring the vehicle in. Saturday: we called as soon as they opened to bring the vehicle in- we live roughly 40-45 minutes from Gallup. The receptionist said it was okay to bring it in and they would even give us a rental. When we arrived, I made eye contact with the owner, Ali E-Almahdawi, who then immediately vacated the premises. After seeing him, we were told they would not work on the car because of how I spoke to the receptionist the day before. Understandable. I ask to speak to the owner as the work is warrantied, but I'm met with hesitation and no one offers to help. The mechanic who worked on my car refused to take a look at it and another mechanic, unrelated to the incident, started calling me stupid for recording the incident. I started recording once I noticed the mechanics laughing about the situation and did not feel comfortable not documenting my time there. Several minutes after the mechanic called me stupid, he was in the area of my dad and I and I pointed him out. Immediately he says "Don't fucking point at me" and my dad got upset with his tone. The mechanic calls me dumb for recording (again) and asks that the cops are called on us. All of this has been recorded for my safety. During the entire incident, I was respectful, I was polite, but the same cannot be said about JN JA. When I asked the receptionist to point me in the direction to file a complaint, she refused "service" to me. The lack of accountability is astounding. We were initially quoted around $400 for the work and when we finally got it back, it was nearly 680! They never contacted me to inform me of the additional services they were performing.

Broke down on I 40. They took us right in. 2013 Range Rover. They did a great job solving the…read moreproblem and sourcing parts. Even gave us a loaner car to use over the weekend. Not many Land Rover parts in Gallup NM. Thanks for taking care of us.

We were passing through on our way home to Virginia. Our tire was going flat just about the time…read morewe saw this business. Took care of the tire. Within 30 minutes, we were back on the road. Thank you so much for your kindness.

I would suggest finding another place if you don't have plenty of time and money. It's very…read moredifficult to find a good,honest, efficient, and kind mechanic in Gallup.

Excellent experience with this shop. The shop was clean, they gave a fair price, and fixed the…read moreissue. Everyone we spoke to there was honest and communicative. They're also one of the only places that works on foreign cars in Gallup. They definitely know what they're doing.

Best auto shop I've ever been to! These guys are professional, intelligent, and care about human…read morebeings more than money, it seems. Very rare in a business now-a-days. Levi was friendly, professional, helpful, empathetic, and did everything in his power to help with our emergency. The mechanic was highly skilled. I enthusiastically recommend this shop for your repair needs!

They have had my Suburban for 3 months. I have not heard anything from them! Where is my SUBURBAN!…read moreI will be getting law enforcement involved if I do not hear from them! I live in Phoenix and was driving through New Mexico when my transmission blew! Dropped it off and have not heard anything from them since! I need my rig!

Tim Clani fixed me up quickly, got it done right the first time. On the road to Kansas.read more

Went to wash off the mud we accumulated during our off roading on the Continental Divide trail near…read moreEl Morro. Was heading to Gallup to hike Redrocks trail. Loved it

I'll start out by saying I used to love this car wash. I would drop it off dirty and it would come…read moreback immaculate, inside and out. I have a 21 f250, not a work truck that WAS in perfect condition. My last visit I got it back with several 1-2" paint chips on the hood. I went back, not angry and attempted to come up with a solution to the problem. It took over a week to finally get the owner to call me back. He said it must have been previous damage, that their pressure washers weren't capable of chipping paint etc. I just so happened to have a picture of my truck the day prior to the wash, he denied app responsibility. I am very dissapointed, I used to recommend them to my friends and family, now I have over $1000 in damage and was told they not only were not responsible but that it did not happen there. If they made it right, I would still take my truck there. Looks like I'm in the market for a body shop and a detailer

My 2000 Jeep Wrangler's clutch went out while traveling through Gallup. This was late afternoon on…read morea Saturday. I knew no one. I called and spoke to Devian (owner) who was so helpful. He hooked me up with a reasonably priced tow truck. It took a minute (5 days) to get the Jeep fixed but that was because they had to order several parts. Once completed, Todd (the mechanic) throughly explained and showed me what happened with the old clutch. The quality of the work and value was top notch. The customer service though was above and beyond. I highly recommend this shop. Thanks again Devian and Todd!

DO NOT GO HERE, IM THE 3RD PERSON TO CALL THE POLICE ON THEM: First off, to look at your vehicle…read morethey charge $150 but they take $50 off if you write them a good 5 star review. The bozo on the phone said they bring everyone back into the garage to look under the hood and all that customer friendly crap, Now I called this place asking if they'd be willing to take a look at a small issue with my truck idling a little high. After much reassurance that the diagnosis at least would be done same day, I did not receive a call back. But we all get busy right? Day 2 rolls around, I call in the morning, no answer, in the afternoon, no answer. At that point I just wanted my truck back because I was left without a vehicle to go to work or handle my daily tasks. And still no answer. By the end of the night I had texted the number (yes. The business phone number is the owners cell) saying I'm coming to pick it up. Day 3 comes, I and I get a ride to the shop where I request to please have my truck back. The mechanic I was met with (not the same man on the phone) was not communicated with at all and kept pressing me that he'd just got it on the lift and ready to look at. We kept politely declining and saying we would just like to leave but thank you anyways and the guy said he couldn't pull my truck out of the bay as there was another vehicle parked in front taken apart but to come back in a few hours and he would have it pulled out to where I dropped it off originally. A few hours go by and we show up almost 2 hours before they closed and they closed and locked their gate with my truck inside. Now comes day 4, I've missed work, I've missed class as I'm new to the area and have no resources for rides and this guy still is not answering any of my calls. So I call the police, an officer tells me this a civil dispute and says I need to take it to court so I call one more time to which it was declined and I send another text saying I'm gonna take him to court if my truck is not available to pick up today and he immediately called me back to say "your piece of sh*t truck will be outside the gate, the f**k is wrong with you"... how kind of him. Upon arriving hours later he had my truck parked across the street with my keys openly displayed on the dashboard. Safe to say this place and the people SUCK. Please take your time and money anywhere else but these dim wits