Used them several years ago on heat pump. They solved a problem that a half dozen other companies…read morecouldn't figure out, that's why I am giving them any stars at this point. My heat pump quit just over a week ago. This week is going to be the hottest week of the year and my home warranty company put a ticket in with them. At first I was glad to see that because of how well they did several years ago. They are supposed to respond within 24 hours, they didn't. The following four days I left messages on their answering machine which had their normal business message, no returned calls. Not sure why the total lack of response, they used to have a whole fleet and I would think if they only had one person and something made them unavailable they could have someone put it on their voicemail. No response indicates what has been a typical response I've had from too many businesses in the area, for whatever reason. Not cool, pun intended.

They probably do good work if they would ever show up to our job site. We've been waiting for two…read moremonths for them to install water heaters, HVAC and heat pumps. I've called into the office multiple times. The answer from the receptionist is, "I will get back to you as soon as we find out." We have still not heard from them. Customer service is nonexistent at this location.

He provided the quote and did not detour from it. Service was rapid and expertly done. Quality was…read morewonderful. Great job!

Water Filtration System for our house. We can drink right out of the fawcet and get crystal clear…read moreand clean tasting water. We are saving the lives of our dishwasher, washer, showers, sinks and labor on us trying to clean the hard water stains. Brett is an Awesome guy with EXCELLENT service.

I want to give a shout out to employee David Stephens, who did the most amazing job for me…read moreyesterday. From start to finish I was pleasantly surprised of the great communication, fair price, quality work and fast service I received. He left my bathroom spotless after two messy repairs and I was so impressed. I have not always had good luck with contractors or repair people. More often than not, I have ended up feeling cheated, frustrated and disappointed, But not with Shaw. I believe this is the second fantastic experience I have had with this company. What really made my day was hearing from an employee what a great place Shaw is to work and how much they love their job. Now, you don't hear that every day! That right there is how you run a successful business. I highly recommend Shaw to all my family and Friends. The owner Hank Shaw, is a honest to goodness stand up guy.

Last August/September I called Shaw Plumbing for a water heater estimate. The technician told me my…read moreunit was 30 years old, unsafe to keep using, and needed immediate replacement -- then quoted $5,000 for a 50-gallon tank plus labor, despite the fact that I live alone and have no need for that size. I got a second opinion today (took me a while) before agreeing to anything. My new plumber found the unit was actually 13 years old and functioning fine -- no replacement necessary. In other words, everything I was told to justify a $5,000 job was false. I'll let readers draw their own conclusions about what happened here. What I do know is: get a second opinion before you sign anything with this company, especially if you're being told something needs to be replaced "ASAP." Feels like elder abuse and / or gender discrimination to me.

A guy came out and looked at the Toilet and the flushing problem. He said that the toilet was very…read moreold and would need to be replaced. He quoted $1,000 to install a new one. That was ridiculous, toilets seldom go "bad", it is the fill and dump valves that need to be replaced. I fixed the flapper valve assembly myself for about $12. I hate to say this but it appears that there is something going on in the plumbing repair business where they are charging extremely high prices. You can call a few of them and they will all quote the same ridiculous price for a repair.

Hands down the best! Honest and less expensive. Other plumbers charge a fortune, their prices are…read morefair to get customers through good service n word of mouth. I tell everyone about them. Riley tackled a job with ease that scared other plumbers and Derick punctual, honest and communicates very well. I will always use Pace for plumbing.

Here is one more rave for this great company! Logan, the HVAC service manager, and Reno came to…read moredo my prepaid inspection and were over the top in checking and cleaning and assuring me that the furnace and water heater and air conditioner were all working properly. As a widow, it is vital to have this kind of service and a joy to have these honest, professional, and kind men come and do the work. This is the company I recommend without hesitation to other widows and single women. They epitomize honesty and integrity. Thanks,again, Logan. See you at the Rodeo!

Well..since it took you 3 months to respond to my review I'm not convinced you take them seriously…read more And I WAS told $129 for a quote for a new system. I was very specific so if there was confusion, it was on your end, not mine. I'm happy I did NOT use you.

I Needed someone to dig down into water meter vault in the ground and replace a broken shut off…read morevalve in my outdoor irrigation system. They did a great job inspite of the winter cold & hard ground! Colton worked into the dark to complete the job. I really appreciate them coming thru for me!

Called the company to see if they had any availability to replace a busted water pipe from the…read morewinter freezing conditions. The gentleman replied that they don't do that kind of work.

Ever have those projects you've been planning to do for months, or years? Jobs sitting half…read morefinished with wires hanging out of the walls? Or maybe upgrades you think you should be able to do, but may be just a little outside of your comfort zone or skill set? If so, I suggest you call Max of Greater Spokane Handyman sooner rather than later! Max took care of a tricky dimmer switch that I thought I should be able to install, two beautiful outdoor carriage lights that had been sitting in my garage for months waiting patiently to be installed, and a new programmable thermostat ( which would have left me freezing if I had attempted, which he even programmed for me!). So, if you want a talented, personable and reasonably priced handyman I wholeheartedly recommend you give Max a call!

We ordered a dishwasher directly from GE and needed it installed, and the old one removed…read more Apparently in WA state, you must use a plumber to disconnect a dishwasher! We contacted Max and he was able to come and help us on short notice. He was able to disconnect the old one and install the new one, which included hardwiring it as there was no outlet. The work was outstanding and completed very quickly. This is a rental home and I'm sure we would not hesitate to contact Max for any future work.

I highly recommend Mr. Rooter to anyone. Chris is a solid dude and you can tell he cares and values…read morethe quality of the work and services he provides. Professional and knowledgeable, diagnosed the issue I had with my toilet and offered multiple options to fix it and made the whole transaction smooth rather than a headache.

Called to get a drain cleaning and inspection. We had a tech out quickly. They communicated very…read morewell and we felt like they gave us an honest opinion on what needed to be done. Unfortunately it feels like many companies want to up sell you. Not with Mr. Rooter, we are very thankful for their help and felt the quality and value was great for the service we received. Highly recommend