I love both of the dentists at Carnes. Dr. Ann and Dr. Penny are both excellent and personable…read more They are well-staffed with qualified and competent employees. The quality of their work is exceptional. They are usually booked quite a bit out but if you are having a problem they will fit you in quickly. They also are very understanding and caring if you have anxiety around dental work. Just let them know and they will take extra care.

The best dentist's office in Hardin County. I came in for a…read moreroutine cleaning and check-up and was impressed by how friendly and professional the entire staff was. The dentist came in, inspected my teeth, and explained everything in detail. Nothing serious was found. The dental hygienist, Tasha, was incredible. Polite, friendly and professional. I would highly recommend having Tasha clean your teeth. Tasha performed her work efficiently and quickly. I was done before I knew it. Harvey and Nichols Family Dentistry is the only dentist's office I will use, and I want Tasha to take care of my cleaning.

i spoke to Heather on the phone. She went above and beyond what i expected, she was very thorough…read moreand very kind. we had issues with figuring out if the office took my insurance, she took her time and answered all my questions, while also finding solutions for me. i want to shout out her incredible work and her kindness.

This place is great. They got me in right away when I had an abscessed tooth. The dentist and staff…read morewere very caring and kind. I went back the next week to have the tooth pulled and wanted nitrous oxide to make me relaxed. Kat took good care of me, getting me ready for the dentist. I didn't even feel any of the numbing injections because of the topical anesthetic. The dentist worked on me for only a couple minutes. Then she asked if I had any questions for her. My question was, "Is it already pulled?" It was so quick and painless and no breaking or tugging of the tooth. If I'd have known it was gonna be so easy, I wouldn't have taken the nitrous oxide. I thought I would be in pain after the numbness wore off, but I didn't feel any. I would recommend anyone to go here.

I hate going to doctors/dentists for any reason. However, even on your first visit to Twin Lakes…read moreFamily Dental you clearly understand why it says "Family". It was unlike any dental visit I have ever experienced. They are clear and concise with every aspect of the exam, prognosis, and options. They work with the insurance provider so I don't have to. The whole staff appears professional, polite, and friendly. Glad my friend recommended them.

Dr. Bunch is the best dentist ever!! He is kind, caring, educated and gentle!!…read moreHe is my dentist and does an excellent job!!

Fantastic staff! Very kind and compassionate as well as patient! Very professional and excellent/…read moreexperienced dentist!

Everyone was very kind and welcoming. I had some difficult procedures and was treated gently the…read moreentire time. I appreciate how responsive they were during the procedures to my needs and discomfort. I would absolutely recommend them to anyone needing dental care.

Not only did this dentist drill off hundreds of dollars of previous dental work she also did damage…read morethat isn't repairable!! Causing me several days of uncontrollable pain and thousands of dollars for a specialist to repair!!!!! Not to mention I was in no pain at all when I first walked in the door of this horrible dental office!!! After having work done, my only problem was having a loose crown. I returned desperately needing the pain to stop, that they had caused!!! Instead of helping me she called my roots weird and I left in tears, still in excruciating pain!!! I believe her words exactly were " I don't know what's wrong, good luck!!" The only Luck I had was Finding a specialist to repair all the damage she had caused!!! This dentist shouldn't be anywhere near anyone's teeth!!! I wouldn't let her do a dental on my dog!!!! Good Luck to you!!

I had a dental emergency while still looking for a dentist. A broken molar that needed to be…read moreextracted. I was initially seen as a walk-in at a local dentistry. Oh my! They did minimal and I was still in excruciating pain. A coworker recommended me to Durbin Dental. They fit me right in and Dr. Durbin took care of the tooth and went above and beyond to make me feel comfortable. His assistant was phenomenal and reassuring, as I have high anxiety, and made me feel in good hands. The support staff was exceptional and the facility was elite. Dr. Durbin even called to check up on me after the surgery . Thanks Guys! -Two Thumbs Up!

Emergency broken tooth extraction. Worked me right in. 2fer sale! Said I had another about to…read morecause problems and out it came as well. Fast, low stress, painless! Why go anywhere else?

I am a retired dentist and know what great dental care is all about. My wife and I both go to Dr…read more King.

I saw Dr. Brown at this office. I was very impressed with the compassion and expertise demonstrated…read moreby Dr. Brown. Removal of a problem wisdom tooth was painless after 1 1/2 weeks of pain. I was able to get in the same day I called. Her staff was great too. I highly recommend her.

From the 1st time I came here about 2 years ago, I felt this place was not for me. They treat you…read morelike a number and see too many patients to give good customer service. The dental hygienist, Lauren, was unfriendly, and she didn't talk much. She made me feel so uncomfortable. I could tell that Lauren definitely hates her job. She chipped my front tooth because she does not take her time, and she rushed through the cleanings ect. Dr. Oliver was rude and gave a bad attitude as if he didn't believe she chipped my tooth. I had 3 mouth guards from here that were not made well, and they broke within a short time after using them. These mouth guards should last at least 5 years since insurance will only pay for one every 5 years. Plus, my previous mouth guards, made elsewhere, lasted over 5 years. Dr. Oliver was rude about this as well and kept trying to refer me to a specialist when I had never had to go to a specialist to have a mouth guard made before. I did nothing to cause these mouth guards to break so quickly. The 1st mouth guard lasted only 1 1/2 years, the 2nd one lasted about 6 months, and the 3rd lasted only 2 months. Again, Dr. Oliver was rude and refused to give me a refund so I could go elsewhere and have one made. Plus, the mouth guards were a bite guard and retainer all in one. Since the mouth guards were not made correctly, my top teeth are now crooked. I complained to Dr. Oliver about this as well, and again, he acted as if I was lying. The office manager, Sarah, was uncaring and refused to help me saying their warranty on mouth guards was only 30 days when previously it was 1 year. Further proof that they just don't care about their patients. I told Sarah that I wanted to speak with Dr. Shrewsbury, and she refused to let me speak with him. My husband didn't care for this office either and decided to go elsewhere after going there only a couple of times. He said, "They just aren't friendly there." He said Dr. Claywell and others didn't say two words to him the last time he saw him, so he decided not to go back. The only saving grace here is the dental hygienist, Casey, who was super sweet, caring, and friendly. Too bad everyone else who works here is uncaring and rude.

Wonderful office. Takes great care of my two children who love going to the dentist because of the…read moregreat people in this office.