I went into Give Tina Dangler my new address and debit card and make a payment and she didnt put me…read moreback on auto pay with Kemper. She got my address wrong and i never got a notice in the mail. I got in a wreck on Thankgiving which totalled my truck now im being sued for 6000 dollars in restitution. My life is officially over. I will be living on the streets now.

From the owner: Insurance from preferred customers to high risk.read more

Sean took a lot of time to explain all of our options and went as far as telling us what we should…read morechange with our previous insurance company if we stayed with them. We chose to go with him because of the time he spent really looking at our situation and working with us. I highly recommend his office - everyone there has been super friendly!

I have had car insurance, homeowners insurance and other kinds of insurance in the US for more than…read more13 years. During that time I have met and interacted with more than a dozen insurance agents. Sean Steimel is by far the best insurance agent I have had the pleasure to work with. He's incredibly professional, thorough and takes the time to explain and understand your true insurance needs. He's the first insurance agent that has actually sat down with me to explain insurance coverage that I had and didn't need and the insurance coverage that I needed and didn't have. Don't look any further as Sean is hands down the best insurance agent you can ever find.

My car was ran into while parked in my driveway. I asked for advice from these people who provide…read moremy insurance. They were so unhelpful it was comical. The front desk lady seemed like she had no idea what I was describing. She said "i dont know what you can do" like she had never heard of a collision happening!

The whole office is very professional, friendly and knowledgeable…read more Sean is the perfect agent - he is available for everything (even silly questions) He can take care of any problem quickly. A professional.

A couple of years ago I went from Geico the 360 and saved a considerable amount. It never occurred…read moreto me to shop the rate again because I liked my agent. I met Eric out riding bikes and sent him my details. Honestly did not expect a competitive price. He added an umbrella policy, increased my coverage, and still reduced my annual cost. He also helped me move vehicles between business and personal policy so that we are covered better. Finding a great price is nice. Having an agent that knows what he or she is doing is priceless. Having both is AMAZING

Dont go here. Got a quote for 2 cars, then a week later after I purchased the new car, their quote…read morewent up $80 a month. Terrible .

I have been with st farm for over 35 years and I have never made any claim. Judy doesn't return…read morecalls ignores my emails.

We had property and car insurance at LaVonne's agency years ago. Our daughter was involved as a…read morepassenger in a triple car roll-over and had her neck crushed, her head smashed, and is an incomplete quadriplegic as a result of the accident. I was told by LaVonne that: "If you were not so cheap you would have had good coverage for your daughter." She provided some sort of document that I supposedly signed saying I had forfeit underinsurance coverage. Not notarized. I didn't even know at the time what kind of insurance that was, nor do I remember signing that weird piece of notebook paper she showed me (not a form). I'm having a hard time even going back to State Farm after all these years. I'll bet she saved lots of money for State Farm on that issue. In the meantime, my daughter is still hurt and Lavonne's comment was one of the most cruel I've ever heard.

Just crossed over from my old company to Farmers and the transition was seamless and easy. Want to…read moremake special mention about Emily and Callie. Emily did a lot of extra work for us and never once seemed like it was a burden even one day when I know she wasn't feeling well. Callie was delightful to work with and very professional. Crew seems knowledgeable and very customer friendly. I feel like these positives are a direct result of the attitude of the senior management and the employees desire to do things the right way. Another very refreshing part of this experience is no overseas answering service everyone spoke perfect english and it was nice to speak to a company who actually maintains an actual office for their employees to work from. Great job so far. Can you tell I'm old school. Thanks John D.

This is the first review I've ever bothered to write in my entire lifetime, which should say…read moreplenty. I made the mistake of landing on their radar while shopping for insurance. I responded to Jesse's initial pre-generated email to me along with my current policy limits. I wanted to be able to compare apples to apples with my existing coverage, yet never heard back from an actual human via any medium. Instead, I've been getting blasted with prerecorded calls from "Jesse" so many times per week I've lost count--and it's been going on for over a month. Blocking the number? Useless. They just call from a new number every time and leave the same prerecorded voicemails over and over again. How this guy has glowing reviews on the Farmers website is beyond me. Farmers has to be filtering out negatives, because there's no universe where this level of spam earns praise. Do yourself a favor and look literally anywhere else for insurance, because Jesse Dryer seems more interested in robo-calling the entire planet than actually helping or responding to prospective customers. I, on the other hand, went with another insurance agency for my home and auto. One that replied to my emails and checked in on my progress in a non-pre-generated or insanely scammy and pushy way. Jesse, maybe try a real, human, personalized sales approach. Who knows, you might even gain customers instead of being the Saul Goodman of the insurance industry.

We just finished a review of our home and two auto policies after not looking forward to doing that…read morefor quite a while. Jeremy did a great job of explaining the issues using terms and examples we could understand. We felt good about the process and are now more comfortable with the coverages we now have!

Ken was amazing! He was able to get my policies switched from Nevada and made the whole process…read moresimple! Thank you for being great!

Agency provides poor customer service. Does not return phone calls or respond to voicemails. I had…read morebeen a customer for 23 years. Never had a claim but when I had my 1st one was a horrible experience. Had to escalate from a local level many times due to non responsiveness. DO NOT RECCOMEND! Also saved about $800 switching so I found out they were way overpriced.

Great agency! Always available for fast service whenever we have questions or need anything. 10/10!…read moreHighly recommended.