We are so happy with our agent, Mr. Tuohy, and with this company! They have maintained the perfect…read morebalance between 24-hour, automated service (which works really well, by the way, EVERY SINGLE TIME!!) and genuine-article, helpful human being-empathy that has made us loyal customers for years. No matter what you already pay, unless it's free, your insurance couldn't possibly be as good when you really need it, as these guys are! Highly recommend!

David is a wonderful agent. I only have an auto policy with him yet he knows exactly who I am when…read moreI say my name. Great customer service as well. All policy concerns or questions were handled quickly and professionally. I would highly recommend anyone looking for insurance to call David at the Tuohy Agency.

Erma and Angela helped me get an excellent deal on both my home and auto insurance. They listened…read moreto what I needed and had a quote for me almost immediately. I recommend all my friends and family to Gary E. Emanuel Brokerage for all their personal and business needs.

Gary G Emanuel Brokerage Inc.29-27 Queens Plz N Ste 302…read moreLong Island City, NY 11101 - Have been trying since last week to just get a quote. Seems Angela will only give me a quote now since I left them for Geico and will not give a quote without my sending pdf files and quotes and paperwork from Geico. Really??? If it is this hard to get a quote I am now concerned about how much trouble they will give me if I need them or have a question. Quotes are usually given freely without strings attached. Update. So I thought maybe Angela at Gary G Emanuel Brokerage Inc.29-27 Queens Plz N Ste 302 Long Island City, NY 11101 was maybe just out of line so I contacted the man himself, Gary. He does not care either. In fact, they are too cheap to even have an answering machine on after 5pm sharp. So what if you need to reach them? Tough luck. Is this really the kind of insurance company you want handling the things in your life? Rude, expensive and non responsive with no customer service at all. UPDATE - After a week the head honcho Gary himself called and told me that I was cyberbullying him and that I was a maniac. I told him when people read my review of his unprofessional behaviour more than a few customers looking for an agency might pass on his poor service review. He told me not one customer will because his customers "love him". Really Gary, is that why since 1985 your Loving Customers have left no reviews. You have one review. MINE -- Maybe you should look at why in over 30 years not one of your Loving customers thought enough of you to leave even one positive review. I think you are delusional.

Excellent experience! Super attentive, honest and knowledgeable. Jesse and the Michaels Insurance…read moreTeam were able to save me a lot of money on both my home and car insurance where my previous insurance company said there was nothing they could do! He was also able to save me money on a roadside policy. I highly recommend Michaels Insurance Group to anyone looking for the best price and personal service, you are treated like family not a number. I highly recommend the Michaels Insurance Group.

I found Jesse Michaels through my auto dealer. (Auto Plaza 412 Medford Ave, Patchogue, NY 11772). I…read morewas at my wits end after a morning of calling Geico, Progressive, Hartford, and State Farm. The rates were quite ridiculous, and none of them had a warm personality. My dealer reached out to Jesse for help, and he 1000% delivered. Within 2 hours, and with consistent communication, I had my policy paid for. I saved a TON by working with someone who is a 16 year Veteran of the insurance business. I'm grateful, Jesse. You saved me so much more than money, and you are a lovely person to work with. All the success to ya!

The best agency around. I have been insured by the DeNapoli associates for my whole driving career…read more Michael is very knowledgeable. He's always only one phone call away. Very helpful and cheerful when you speak to him and he always has the answer to any question I may have. Feel in very good hands having them insure me. Would highly recommend this agency to anyone looking to be insured through a family friendly and customer oriented company. THE BEST!

After almost 30 years of being a customer of Luke DeNapoli Nationwide Ins. Agency, I had my auto…read moreins lapse, without the ability to be reinstated. I had to shop new auto ins., and eventually had to pay double due to having the lapse. The reason it lapsed? Every month I had my (then trusted) insurance agents make the payment on my behalf, using the stored method of payment I gave them. Apparently one particular month, they used a two year old debit card (which account was closed over a year and 1/2 ago) to make the payment, rather than the method they had used consistently for over a year 1/2! They left me a voicemail saying my pymt was declined, and after getting the message that night I called the bank the next day (because I did not see why it would be declined). Never would I imagine the reason it was declined was due to them putting through payment on a very old card. Of course this was on a Friday when I spoke to the bank, and when the agency was open again it was Monday, two days too late for the timely payment and my policy lapsed. I then called Nationwide HQ and told them of the situation. After I was told that all it would take was a call from the Agency to say that it was their error, I called Luke DeNapoli right away, and was told that they would call HQ. After following up minutes later with HQ, I was then blindsided by them telling HQ that it was NOT their fault. And HQ said that no matter what, the word of the agent is what they go by, and even if the Agency called again to try to reverse/correct what they said, HQ goes by what they initially say and what is done is done. My insurance was cancelled for good. They would not write me another policy (it is their policy that it must be a year after a lapse) and because the whole ordeal took 5 days to straighten out, I had insurance lapse for 5 days. This cost me $75 per day for the lapse with NYS DMV, it also cost me double for a new policy with a new ins company, due to having a lapse in coverage. They cost me hundreds of dollar at that point, and hundreds per year going forward. I also looking into changing my home owners insurance policy, of course because of the auto ins situation, but also because my parents (also long time customers) had been charged more than double they found out for their HO Ins. I went from paying $2642 per year with Nationwide to $1460 per year with Geico. I didnt change earlier because every time I asked my agents why my insurance went from $1200 with my first home to $2642 with my new one (same Sq Ftg) they said because the rates are increasing, I have claims, there are hardly and companies writing HO Ins on LI any more...things of that nature. I was scared! Now, after being screwed by them (again, after almost 30 yrs of being a customer, and most of my family members too!), I am so glad I changed to Geico. I have nothing against Nationwide per say, it is Luke DeNapoli, and his son Michael that took over, that I have the BIGGEST problem with. What personal, kind, trusting service for such a small community as East Northport. I will never understand why they did not defend the truth, that it was their error, not only to be honest but to save a customer of almost 30 years! What the heck did a loyal customer like myself do to deserve being screwed by this lousy agency??? Luke...sorry your son Michael will be running all of your hard-earned business right out the door...if he continues to be an A** to his customers. Shop around everyone! They are way over-priced I am now sadly finding out....and I guess in the end they did me a favor by screwing me....at least I am paying a lot less now!

I switched my Auto Insurance to State Farm recently. Kerry McQuade was great. Quck, responsive and…read morevery helpful. i already have a home owner policy so an added benefit was a multi policy discount

Mike Pieslak and team are always responsive to my insurance needs and quickly resolve any issues…read more Always helpful with problem solving for all our needs

I communicated with Chloe for my insurance related queries. She was quick to respond to my emails…read moreand helped me throughout the process. Would definitely recommend contacting them if you're shopping for insurance.

I would recommend Mill Creek Agency to anyone. The reason? Because of the office manager Kristi…read moreD'Cruz! She is by far the most professional and knowledgeable in the business. She is kind hearted and dedicated to getting the job done. For years now Kristi has taken the weight off of my shoulders for all my insurance needs. Home, auto and business. She makes doing business easy and enjoyable. I'm so very thankful for all of her continued support. I feel cared about when I deal with her! Thank you Kristi!!

We have had coverage with Mill Creek Agency for many years. They are very responsive and helpful…read moreevery time we need anything. Wonderful brokerage.

I have been with this agency for years. Today I needed some advice on billing options and was…read morehelped by Shauna...she was very friendly, helpful and answered all my questions. I would definitely recommend this agency.

I had a very bad experience with this insurance company…read more I have a property under my LLC company. I told the girl insure it under my company. But they insured me with UPC with my personal name. 3 month later I told them I have tenants move in. then they told UPC don't insure LLC.(Paid whole year), she changed to Utica for LLC,(paid whole year). 1 month later, they told me Utica don't have renter's policy. then changed to Kingstone, I received a bill form Kingstone, while I am still paying Utica policy during the same time period. She canceled Utica policy. a month later I didn't get refund. I called Utica the girl told me the check mailed out a week ago, and sent to a wrong address. Address should be xx midwood ave, nesconset, NY 11767 instead xx midwood ave, Lake grove, NY 11755, I never received the check. Insurance agent is very irresponsible, they don't have any knowledge what policy they are selling. I still didn't get my refund $1xxx check from Utica. The reason I chose this company, because they just 5 minutes away from my house. I thought it was convenient. Biggest Mistake. Regretted it