You really find out how good a company is when there is a problem…read more We had some complications with an order on my wife's contacts. Seth was amazing at problem solving. We were leaving the next day and he managed to get us some samples for the trip and to fix the order. We will be loyal customers for sure.

I highly discourage this office! Our experience has completely eroded our confidence in their…read morecompetence, accountability, and respect for patients' time and needs. We would not trust them going forward and strongly caution others to think twice before choosing this practice. During a routine annual eye exam, a technician took my husband glasses to inspect them while initial scans were being completed. The glasses were returned to us in the exam room with deep symmetrical scratches down the center of both lenses, damage that was not present when we arrived. We immediately pointed this out to both the technician and the doctor. At checkout, we asked a simple question: What is my husband supposed to do until we can come back to pick out and order news ones in the meantime? Initially, the office denied responsibility, but after the office manager spoke with the technician they did concede that the damage had occurred while the glasses were in their care. We were assured they wanted to make this right and the lenses would be replaced and that the process would take about a week. Which we appreciated.... However, that was almost a month ago now. Since then, we have followed every instruction given to us, shown up for each appointment they told us to, and waited, often more than an hour per visit, even with scheduled appointments! After the first delay, we were told the lenses had finally arrived but that we still needed to schedule an appointment to have them installed. When we came in for that appointment, we learned they had ordered the wrong lenses entirely, single-vision reading lenses instead of a direct replacement of his progressive lenses, making them unsafe and unusable for driving. They acknowledged their mistake and ordered another set. At yet another scheduled appointment, we were told that the lenses once again could not be installed because their "cutting machine made an error" and the lenses don't fit his frames. We were then told, yet again, to wait until next week. Currently my husband still does not have the glasses he needs and is left to use the ones this office damaged. This was not a cosmetic issue or a minor inconvenience, these are medically necessary glasses that affect his ability to function safely and work comfortably day to day. We don't want them to give us some new fancy frames or make improvements on the old lenses, we have just asked for the simplest and quickest way to repair the ones that were damaged. Had we known what we do now, we would have simply ordered new glasses originally or taken the more updated RX to another provider and ordered them then. At every step, their mistakes have resulted in our time, energy, and patience being drained. We have been understanding. We have been cooperative. We have jumped through every hoop asked of us. A almost a month later, we are no closer to a resolution, and being told to just wait again feels highly unacceptable. We are extremely disappointed and expected better from Dr. Bjorn and his staff.

We love these people, everyone there is so kind and helpful. My wife and I both see Dr Melissa…read moreFowler and she Is the best, we thought we lost our coverage and we were going to pay out of pocket because we could not stand the thought of not have her take care of us. Thankfully we had a secondary plan the Covered us. The big upside for us is there new office is only 5 minutes from or house. if you are looking for eye care we highly recommend them.

My visit to Eyes on Meridian was nothing short of stellar! Dr. Livingston and her team are truly…read moreamazing at what they do. I came in for a new pair of glasses, and the team worked with me to ensure I found a pair of flattering frames faster than I could've imagined. I was so overwhelmed by all the options and had a bad experience with a previous pair I'd purchased elsewhere, so was a bit nervous about the process. The process was quick, frictionless, and the glasses they helped me choose look SO good on me! The level of care and attention showed was certainly exceptional, and I appreciated how everyone was professional and so skilled at what they do! 5+/5 Great experience overall!

Really helpful with exchanging glasses from online that didn't work and finding a better fit! Both…read moreemployees that I spoke to were kind and made me feel welcome.

I needed some adjustments to my current glasses and also had to look for another pair. The staff…read morewas incredibly friendly, welcoming, and helpful throughout the entire process. It was a great experience!

Never went. Called in asking some questions to try to see if they took my insurance. The…read morecondescending response of "You need to do your homework" led me to search for another place to get my glasses. Homework completed, took my business elsewhere.

The best service! And they get it right every time! Great communication and great experience. So…read moreglad our doctor recommended them!

Hubby has had a pair of Proof sunglasses for years. The hinge recently broke off. I emailed them to…read moreask if they could fix them. The answer I got back was they don't make them anymore. That wasn't the question I asked‍ he went to their store and was told no. If you make the glasses, why can't you fix them? Kind of poor service for extremely expensive glasses

Our family has bought at least a dozen pairs of their awesome, stylish wood frame sunglasses and…read moreprescription eyeglasses. We always get lots of compliments. The frames are light and comfortable. The glasses come with microfiber cases for cleaning/storage and wooden boxes for protection. After years of use, two side pieces broke/were loose so we sent them back for repairs which were done quickly and professionally. Proof's ads are creative and fun. Their store is beautiful! The owners are great men. They have set up several charity eye clinics around the world. They give generously of their time and resources. Wins all around.

Very professional, extremely attentive. Best pair of glasses I've gotten in years. The…read moreophthalmologist was extremely patient and thorough.

My husband wanted me to do a review on Eye 2 Eye. He loved…read morethe staff said they are awesome. He saw Jeffrey Graviet he was so knowledgeable; easy to talk to and very professional. He would highly recommended Eye 2 Eye. Thank you for taking good care of my husband!!

I have been seeing Dr. Zengoe for years. And I must give a shout out for Ben, too. He is part of…read morewhat makes Dr. Zengoe's so amazing! The competency, and quality of care and service is undeniable. And prices are very competitive.

The only reason not giving a 5 star is their lack of selection of frames. Other than that, Zengoe…read moreand zBen are 1st class

Amazing! Great group and doc was very knowledgeable and helpful. Great assortment of frames and…read moregood prices. Staff was very friendly and very knowledgeable about both eyes and what glasses I will need long term. Thankful for the recommendation!

I scheduled an appointment that was 2 months out, which was the first available time. I show up for…read morethe appointment, and they have no record of my appointment. I could have gone elsewhere in that 2 months. I guess I will now. One star is one too many.