My mother-in-law spent less than a month here and has since spent the last three weeks in a…read morehospital with a bone infection caused by this facility not monitoring nor attending to their Memory care patients. She was left alone in her room and given deserts containing sugar even though she was a diabetic patient. Please do your research before leaving your loved ones in other people's hands.

BEWARE - This Place Caused More Harm Than Help We placed my…read morehusband in this facility not because he had dementia, but for their Stabilization Program--a program they claim helps observe patients and safely titrate their medications. That was our only goal. Instead, what we got was negligence, misdiagnosis, and silence. There was little to no communication. After three full weeks, they had only changed one medication. Then, without running a single test, they suddenly diagnosed him with vascular dementia. The psychiatrist admitted to me directly that she made that call just by reviewing his past medical history. No cognitive tests. No scans. Nothing. And then, the attending physician made it worse--he put in writing that my husband had both vascular dementia and Alzheimer's. Again, no tests at all. We paid an outrageous amount of money for a "Stabilization Program" that never existed in practice. When I realized no one was helping him and no one could explain what was going on, I made the decision to move him to a new facility. That's when we discovered the truth--he was missing multiple medications the entire time he was there. One was a critical mental health drug that should never be stopped cold turkey. To make things worse, weeks after he left, they still had a bag full of his medications in their possession. This wasn't just poor care--it was dangerous. Their staff also restricted his independence in ways that made absolutely no sense and only seemed to diminish his dignity. I have asked--in writing, multiple times--for full records and explanations. I've received only the documents they chose to send, never the ones I asked for. He told me he felt like he was in prison with three hots and a cot. He was stuck, confused, and silenced. The only bright spot was their activities director, Joey. My husband enjoyed the activities and said Joey treated him well. The food was okay. But the place itself is run down, and the common areas are cramped and confining. I placed my husband in their care because I wanted to help him. Instead, they failed him, and it's taken everything in me to try and fix the damage they caused. If you're considering this facility--don't. Ask hard questions. Push for real answers. And trust your gut. We trusted them, and my husband paid the price.

I am so happy here and I want everyone to know how I feel about One Senior Place. It is such a…read moregreat environment for what I want to accomplish. The support staff is amazing from the smallest thing like bumming a battery to the biggest thing of planning events! Joining the group of "Senior Specialists" in the America's Best Hearing office has been one of the best job moves of my life. I have had offices in at least 5 other medical parks. That's very nice and what I have always considered "ideal". This setting rises far above that. I say that especially because of the capacity for events. Education on these special senior concerns is a huge part of navigating this part of life. When we are young, we have parents, teachers, coaches, youth leaders...That help is needed for sure. What about this senior part of life? I say we need all the help we can get and its here at One Senior Place!

From the owner: Find experts in aging all under one roof. use our vast resource library to help you search for…read moresenior services or talk to our wide range of experts, each with an established reputation for integrity and service.

The only reason I might not give it five stars in this review is for the relative age of the…read morefacility. I'd give Palm Cottages a solid 5 for care. When my mother-in-law, a resident for two years, was sick in ICU, she couldn't wait to go "home, where my friends are, and my cook, Tom!" They don't try to be the fanciest place in town, but it's a warm, homelike atmosphere where she's happy. When Mama was able, every time the wheels rolled on the activity bus, she was on it. When asked where she was going, she would say, "I don't know, but I know I'm going to have fun!" The units or cottages are small enough that those who live there feel like family to each other. It's almost impossible to re-create that feeling in a larger facility. The food is awesome...nutritious and tasty. They're quite accommodating for special dietary needs, too. If you were thinking of placing a loved one here, or going yourself, I think you would be pleased. We are!

I would give negative stars if I could. Carola Gonzales is running an inferior care facility that…read morehas frequent complaints from the Florida agency in charge of protecting the most vulnerable. My experience there left a deep scar in how I see assisted living managers take but they don't give back. Caregivers who no longer work there report bad conditions with management too inept to function. My time there was full of neglect and injuries. Find somewhere else if you can.

Kim at Soter is an angel on earth. She made finding a suitable ALF for my Father in law easy and…read moreless stressful. She is full of information and always willing to help with any questions or concerns. A million Thank yous!!

Tracy Todd exemplifies the Greek word "Soter" meaning, savior, deliverer, in dealing with my…read morefather's health issues (while he was living), my 91-year-old mother's dementia and my sister's schizophrenia. Over and over she has advocated with my mother's assisted living facility (which she found for us) and my sister's nursing home, visited them (even when they were in Orlando), and communicating with us so that we could know what was happening, etc. Since I live in Atlanta, this has been a godsend because I cannot easily get to them when they need help urgently. In addition, Tracy can talk to people about my sister's care when I cannot (because of HIPAA), and she has shown genuine care and concern for my family throughout this lengthy and ongoing situation. Thank you, Tracy! - Frank

Residents all seem well cared for and happy. Staff is wonderful. Meals always very good.read more

Nice if you have money to throw away. Management is horrible. They don't like dealing with families…read moreof the residents. Took my mom out of there after two years. Her rent started out at $5500 and went up to $6800 in those two years. Plus all the additional charges. I believe their goal is to drain seniors of every penny they have. I sure hope these seniors have families watching out for them. But as bad as Brennity of Melbourne is, their corporate office, in Texas is very accommodating. Just sad that they have to be called to get things done.

My mother in law moved into Discovery Village in February and she loves it! We are so pleased with…read morethe great people there! The apartments are lovely and the grounds are well cared for and the buildings are so clean. The staff at Discovery Village are the best, especially the Exercise coach! She is so kind and genuinely cares for all the residents. There's always a smile on her face and she goes above and beyond daily. There are so many people on staff there that I could go on and rave about...It's really all about caring and showing love to the folks who live there. This is their story and I would recommend this place 1000%. If you are considering Independent Living, Assisted Living or Memory Care, go visit them at 3260 N Harbor City Blvd in Melbourne, FL. I think you would be very happy about it.

Wonderful community to live in!The residents are as friendly as well as the staff!The food is…read moredelicious too and free ice cream every day at 2:15!

When I saw the reviews I was shocked, so I have to write…read more My mothers care is excellent! She started in the assisted living area but when her memory started getting worse, they suggested the Memory care unit. They check on her her almost every 2 hours. The building always smells great and clean! the staff is easy to talk to and they really care about there patients! My brothers and I are very protective of our mother and we are very happy that she is well cared for. I highly recommend Alura!

Alura is lovely looking but lacks proper acoustics necessary for human interaction. Television…read morethrough Direct TV is really horrible. Bus service to appointments isn't easily available. Programs and food are good. Staff is friendly and helpful. Nighttime music is a problem probably due to lack of sound barrier between rooms and lack of quiet hour.