I've had a good experience with Brennity. I am the daughter of a prospective assisted living…read moreresident and my dad was impressed. The property is beautiful--I love the screened-in porches and small dining rooms that each wing has that gives it a comfortable "homey" feel. The staff is super friendly, making a strong statement that they want to make my dad and our family happy as much as possible. My dad especially likes that residents can use the fitness center and pool on their own and do not necessarily have to sign up for an exercise class or supervision from staff, allowing self-motivated residents to be more independent. I think Brennity's kitchen and meal times seem to be longer and more flexible than some assisted living homes too. I am especially impressed with Teleia from their sales department and how easy she is to work with. She's been caring and professional and quick to follow through on my questions/requests, demonstrating that they really want to make it a stress free experience to welcome my dad to their community. She has been following up with my family and staying in touch about our needs and timeframe for a possible move. Brennity was more flexible with the uncertain timing of my dad's plans to stay than other local assisted living homes.

My parents moved into Independent Living before they needed to. It was called Watersong then & it…read morewas lovely. Couple years in, Sagora purchased it & the decline began. Soup & salad bar disappeared. Menu changed, staff turnover, basic services could not be accessed. Mom passed in 2018 & several years later Dad had to go to AL. His treatment there was horrible. Granted, he could be difficult, but that's the job. No answer for bathroom assistance. 3 times a week showers did not happen. We were fortunate that he qualified for hospice which began taking care of his basic needs. We had a whistleblower contact us who filled us in on staff members texting about wishing he would die. His apartment got infested with rats & the ED, Tiffany Collins denied it was happening & refused to do anything about it. She is a horrible woman. Dad lived there for 15 years & she went into hiding every time I was in the building. I never met her after 15 years. She deployed her minions to every family care meeting. In the midst of the rat infestation, we moved him to a smaller home where after 4 months, with great care, he was able to pass peacefully at 100 years old. Do not put anyone you care about in this dump. Tiffany Collins should be fired & so should her boss, Melissa Sloper who was zero help.

What a fantastic place to spend retirement! Everything is first class. Tommy Bahama furniture is…read moreeverywhere with a beautiful coastal decor. Everything you need is here: three meals a day in a great dining room, billiards room, reading room, first class fitness room, lounge, 150 seat theater, etc etc. Great rental community for 55 and older. Super nice staff!

As Commander of VFW Post 4534 I have had the privilege of visiting Shell Harbor several times. Our…read moregroup was invited to social hour to visit and talk to military vets living at Shell Harbor. We were impressed to find this facility very clean, friendly and active. A big shout out Mary and her reaching out to us to the VFW and allowing us to spend time with the vets.

The only reason I might not give it five stars in this review is for the relative age of the…read morefacility. I'd give Palm Cottages a solid 5 for care. When my mother-in-law, a resident for two years, was sick in ICU, she couldn't wait to go "home, where my friends are, and my cook, Tom!" They don't try to be the fanciest place in town, but it's a warm, homelike atmosphere where she's happy. When Mama was able, every time the wheels rolled on the activity bus, she was on it. When asked where she was going, she would say, "I don't know, but I know I'm going to have fun!" The units or cottages are small enough that those who live there feel like family to each other. It's almost impossible to re-create that feeling in a larger facility. The food is awesome...nutritious and tasty. They're quite accommodating for special dietary needs, too. If you were thinking of placing a loved one here, or going yourself, I think you would be pleased. We are!

From the owner: Palm Cottages is an assisted living and memory care community located just off I-95 in Rockledge,…read moreFL. The beautiful 5 acre campus has been carefully designed to enhance the natural beauty of the Florida landscape and to create an oasis for the residents to enjoy. Our community offers 8 home-like cottages, each containing twelve private suites and baths. Each cottage includes a screened in front porch, its own dining area and living room. Our meals are homemade and served in a 'family' type gathering with fresh varieties offered daily. We also have a large community clubhouse where residents can enjoy a full complement of programs. We offer a variety of activities and social gatherings such as live entertainment, parties, games, and much more.

I have to give this one star only to leave a message on here. When my husband daughter…read moremother-in-law and I walked into the facility, it was beautiful. But we noticed a lot of the people there looked like they didn't get drug tested as we were walking out of the elevator to look at some of the rooms, I notice two people on the corner with a drug cart, doing stuff, hiding drugs doing drugs. I don't know if they're supposed to be licensed med techs but it just seemed really weird. We asked if we can sit to have dinner to give it a try. The nice lady said yes that was giving us the tour. The food there was HORRIBLE My daughters burger was burnt mine was raw we found a bug on the table. And said some thing and the waitress said to us that it's a new bag of lettuce that we thought it came from that, but didn't know..If you plan on bringing your mother or father here I suggest you ask if they do background checks and also do your research online PLEASE Also if there's any health department that checks these facilities, this one definitely needs to be checked ASAP. The foods horrible these poor elderly people have to eat and it was horrible. If someone reads this, please make sure to have health department check this out. Also do drug testing randomly on these people because I feel like a lot of them do drugs there, just by looking at them.And seeing some suspicious things going on there.

I'm a former LPN who worked at Alura for a short 2 months. I loved the facility was the best,…read morecleanist and beautiful facility I've worked in in 20+ years. I'm a caring, compassionate, empathetic nurse who totally can understand we are in the residents homes working for them and I go above and beyond each and everyone of them (residents). The short time I worked there I met so many nice people (residents) who really appreciated things I did for them. Well I got walked out for a hearsay a coworker said. Management don't care about who is good for the residents they didn't even listen to what I had to say it was no harm to anybody and they walked me out. Breaks my heart knowing how good I was for the people living there they could just walk me out. I would say seventy percent of staff are there because they love making a difference and helping the residents live life to it's fullest. The dietary manager is awesome and the food is great. Good luck to you if you take a loved one there.

Nursing staff is great...although overworked and understaffed. PT and OT are friendly and…read morecommitted. But once you get in they don't let you out..there is no communication, no one looking at the big picture. No one returning calls. Creates a great deal of stress. I do not recommend.

You can ring your bell and they don't come. Also don't bring valuables. My money in my purse was…read morestolen amongst other things. Clothes missing from their laundry. They even knew the women stealing. I had no choice I came right from the hospital with my things. I had one great black man taking care of me and he was wonderful. This has been many years ago!

Excellent facility from cleaning people up to doctors and nurses. If I've had a bad experience…read morepatient advocate is really helpful. Although since I've changed my primary care physician and had great experiences all around since choosing doctor Benjamin Nettleton his team is amazing.

It's unfortunate that a few incompetent new hires at Viera VA Healthcare caused so much damage…read more These employees didn't realize a veteran could walk in and request to see a doctor, only to be turned away. I don't blame those individuals, who have since been fired, but rather the VA for failing to properly train its new staff. That said, there are plenty of great VA employees who were hired during the difficult years from 2021 to 2025. In this 90/10 America, a few bad apples make up the 10 percent now in management positions. Remember the rough years in VA Healthcare?

Kim at Soter is an angel on earth. She made finding a suitable ALF for my Father in law easy and…read moreless stressful. She is full of information and always willing to help with any questions or concerns. A million Thank yous!!

Tracy Todd exemplifies the Greek word "Soter" meaning, savior, deliverer, in dealing with my…read morefather's health issues (while he was living), my 91-year-old mother's dementia and my sister's schizophrenia. Over and over she has advocated with my mother's assisted living facility (which she found for us) and my sister's nursing home, visited them (even when they were in Orlando), and communicating with us so that we could know what was happening, etc. Since I live in Atlanta, this has been a godsend because I cannot easily get to them when they need help urgently. In addition, Tracy can talk to people about my sister's care when I cannot (because of HIPAA), and she has shown genuine care and concern for my family throughout this lengthy and ongoing situation. Thank you, Tracy! - Frank