Someone hit my car in a parking lot in January. 100% their fault. The people at Murphy auto…read moreInsurance will very helpful in ensuring that was done & not the other insurance policies standard 80% no matter what. So then I switched my small business insurance to Murphy Insurance with their commercial ins. agent, Dick Thorn. He explained things well & worked with me to get the most affordable & most appropriate insurance for my business. He was friendly & easy to work with.

From the owner: Please contact us directly at 800-222-8711 or assistance@dfmurphy.com for quotes and other…read moreinsurance needs. Murphy Insurance Agency is an independent insurance agency that helps individuals, families and businesses across Massachusetts and the other New England states get the coverage they need. We are easy to work with by email, phone, mail or face-to-face, which ever you prefer. When it comes to protecting everything you value, partner with someone you can trust. We care that you have the right coverage. We are penny wise, but not pound foolish. Where you purchase your insurance makes a difference. We offer you one reliable relationship for safeguarding your financial stability whether your needs are personal, business or both. We offer all types of personal insurance including auto insurance, home insurance, condo insurance, renter's insurance, umbrella insurance, disability insurance and life insurance. For businesses, we offer property insurance, commercial auto, liability insurance, workers compensation, bonds, employee benefits and more. For us business is always personal. We're family-owned, so you can count on our personal commitment to excellent service and support. We always maintain a big picture approach in helping you to build a comprehensive protection plan, not just buy a policy. If you have a claim we are here to guide you through the claim process, so you will not go it alone. With our emergency claims hotline, you can reach us 24/7.

Best agency ever. family owned great pricing and service. I would never shop anywhere else!!!!!read more

Sadly we've had to interact often with our auto insurance carrier, we have 4 cars and some bad luck…read moreover the last 2 years. The claims were all handled by Liz who made the process as smooth as possible. Connolly is all about personalized service and they do a great job - whether it's handling all the DMV paperwork/registration for a new car purchase, or recommending a body or auto glass shop should the need arise. Give this small business a try - you will not be disappointed.

Manuel Sierra is by far the best CSR I've worked with. He was patient, relatable, and took the time…read moreto go into detail about everything I wasn't sure about or felt confused about. He walked me through every step, listened to my concerns without talking over me, and explained things in a way that made me feel comfortable and confident. Thank you Manny!

I walked into a affordable and i was greeted by a very friendly smile her name was Emily in the New…read moreLeominster location she was very profesional and even made me laugh a few times over all she did a very good job and got me a better quote then I was expecting thank u Emily

Bit of a mixed bag over the years. We were doing business with an agency in Needham. Kaplansky…read moretook over the accounts and we've stayed with them so far although as of late I am having thoughts of moving my business. I've been doing business with this office for over 30 years. When we were purchasing a house from the builder, he kept moving the closing date around, Each time we needed an updated insurance binder. That may be a simple thing to do perhaps, but the people in the Needham office took care of it with no issues. They made sure we had what we needed. Excellent job. The worst issue I had was when the wrong driver was assigned points in an accident. Also, according to the paperwork the same driver was driving both cars in the accident. The Needham office was unable to fix the problem. I could go into the gory details as to why but its irrelevant. Two different people in the Needham office were unable to resolve the issue over 3 years. They would stop looking at it unless I prompted them with a phone call. I somehow got in touch with Nilda in the Cambridge office and she was able to figure out why this was going on and knew exactly how to fix it. Can't say enough good things about Nilda. Unfortunately she is part time. She actually remembered the original agency I started with(my cousins). Overall, the Needham office has been lackluster in solving problems. Another time I called up to get changes done to my insurance and the person(yet a third person) that was helping me seemed excellent, until a long weekend happened and she simply dropped my matter. I had to call up to get her started on it again and I had to remind her what it was she was working on. She had forgotten our discussions entirely until I prompted her. The other negative is that most insurance companies and agents will proactively ask you questions to try and get you the discounts appropriate for you. eg. Good GPA driver, driver lives more than 100 miles from home...etc. Every year I have to call up and play twenty questions with someone in the Needham office to get them to apply the proper credits/discounts. I feel like I don't have an agent as I am doing all the work. My wife and I were outright thinking of leaving Kaplansky. It occurred to me today that perhaps I should just contact a different office and have someone there do the work. I might try this before I leave. I'm uncertain.

I have been a customer for over 20 years, since they were Lexx insurance. I recently had a terrible…read moreexperience with the Concord office. It's taken them over a month to move offices. In the meantime I've been trying to get in touch with someone to go over my policies and make some changes. No one will call me back. Not Taylor, not Sean the office manager...I even tried to get an appointment at the Cambridge office and no one called me back. It's pretty obvious they don't want my business. I'm in the process of changing agencies. I don't recommend them at all. So almost immediately after posting this review I got a call. The next day I had an appointment in the office and we went over everything and they ended up saving me a few hundred dollars. Great. Fast forward to this morning . I need a home owner policy for another property. After several attempts at calling I finally got someone. They took my information and said someone would call me back in 20 minutes. It's been several hours now and still waiting. I'm unable to get anyone on the phone despite repeated attempts. It's like they don't want/need my business. I'm sure I'll get a call after I post this. Really sad it has to come to this. Oh and I also stopped by their Concord "office" since it's on my way home. Lights out and locked up tight at 4 pm.

Joe and his team are nothing short of incredible! They were able to save me close to $1,000…read moreannually on all of my insurance premiums. They have terrific customer service and are extremely helpful in the process. They made reviewing my policies very easy and stress free!! Thank you Joe & Melysa!

From the owner: Our mission is to be a leading provider of insurance and financial services in Nashua and the…read moresurrounding areas such as, Manchester and Hudson. We aim to help our State Farm customers understand how State Farm can insure what matters most to them. We want our State Farm customers to feel like family with each interaction. We want our name to be the one the customers think of first as the name they can rely on. License #: NH-18687309, ME-PRN474528

Inhumane treatment. They cancelled my car insurance at the worst time humanely possible when I have…read morea sick child with RSV and a job to go to. Their reason was my record "isn't good" yet all I had in the past 3-4 year span was a couple speeding tickets, a passing violation while being late to work due to a snail driver going under the speed limit and hitting a park car at fault being overtired from work. If I had several major accidents or if that was a hit and run then I can understand but I'm very responsible and never had severe accidents in my life... all it took was for them to disqualify me over hitting a park car. Now I've got to drive over an hour in a couple days per RMV orders to take a safety course to avoid a suspension of my license and now I cannot even drive there to avoid losing my license, damned if I do damned if I don't. They seem so uncaring about my situation, they can't walk in my shoes how much impending doom I've got going on and can't even drive my sick child back to the ER if need be. Now I'm struggling big time to find another insurance policy all of the bigger companies won't take me over this abrupt cancellation and we never had a non payment once!! Awful treatment here DO NOT RECOMMEND!

Wonderful service that I've never had anywhere else. The most friendliest and caring staff who…read morealways answer my questions. Could never ask for a better insurance company and I will always recommend them to anyone I know.

Truly one of the most unprofessional agents I've ever dealt with. My home insurance increased…read moredramatically for no reason. When I called to inquire the male agent just brushed me off, didn't even try to help or see if there was something else more reasonable he just quickly said 'you can cancel your insurance'. I luckily found a great insurance agency in Worcester and the wonderful very professional and caring agent quickly found a great rate with a great company for both my car and home insurance. I would never send any one to this Geico agency in Leominster unless you want to get raked over as I am sure he is adding a huge commission onto his quotes and thus why so high.

When it comes time for your payment it days theses people all day before your payment get…read morewithdrawn. To me that a waste of time geico is the only one that makes you wait wait wait its time for me to switch auto insurance