I wish I could leave a no star review…read more They make you return to their office 4 and 5 times just for your annual exam. They are all about pushing their favorite contact lens brands (try this, try that), here's another brand we want you to try, now come back in 2 weeks. Always wanting you to make another appt. They don't call you back when you leave a message. I asked them to email me my prescription so I could just order my contacts myself from online. They told me their email doesn't work! Well apparently their USPS doesn't work either because I never received the prescription in the mail either. Fed up with this place! Me and my husband are going somewhere else. They are all about charging your insurance for office visits, 4, 5, and 6 times.

Was a patient here since 2018. In 2025, they charged me for a contact lens fitting, which was…read moreactually covered by my vision insurance. They filed claims for all services provided but refused to file the contact lens fitting. They said I was using non formulary contact lenses and my fitting wasn't covered. Had to get my vision insurance involved who instructed them to file the claim and they filed an internal grievance about DECC. Took forever to get my refund after my vision insurance paid them for the contact lens fitting (vision insurance filed a second internal grievance about DECC about the refund). Total experience took 3 months from eye appt to refund. Ridiculous. Won't be returning. Be careful with this place.