Ruy Barbosa is high off the charts in professionalism. He was responsive to our questions, and…read moreintuitive about our interests. He communicated with us throughout the project of installing a new Timberteck deck. His crew worked straight on through from start to finish without empty lapses of time. The men are so highly skilled. We continue to be happy with our beautiful deck. Therefore, we asked Ruy to install a Timberteck stair rail at our front doors, which also has withstood the test of time. We'd been concerned that installments like this would compromise the brick, whereby requiring a total rebuild, but a rebuild wasn't necessary. He also advise us on an easy and effective fix to divert water from flowing from the gutter and freezing to ice on those brick steps in winter. Based on the outcome of these projects, and our experience in their progression, we highly recommend this company.

Brutal experience with them back in 2022-2024. Would take weeks and, more than once, even months…read moreto get them to come back and do any work (see screenshots of my text interactions with them -- note the dates). They were supposed to build a new rubber roof. It started leaking on 3 separate occasions (which btw was never fully fixed -- we moved on to different contractors who did address the issues). And like I said, it would take months for them to actually come back and attempt to fix anything. Often they'd come by, look at the damage, then I wouldn't hear from them for multiple weeks. Meanwhile, more damage continues to accrue to the walls and ceilings. The internal fixes they applied for the water damage were just patch jobs. They just plastered and painted over. Meanwhile, the insulation behind the wall was soaked and accrued black mold that we had to address later. Also worth pointing out a major blunder at the beginning of the project (see attached videos and pics). They opened up the roof, and left it open for multiple days without doing any work. Well of course a major rainstorm came by (which was on the weather forecast well in advance). Alll that water poured into the house in the middle of the night setting off fire alarms. It was a nightmare to deal with on my end.

We hired Creative Home Improvements -CHI-(owned and operated by Scott Zide, general contractor) for…read morea major kitchen and family room renovation. Scott and his crew - all highly professional and pleasant -- did an exceptional job gutting the space, putting up walls, installing kitchen cabinets, tile and windows. Their carpentry and tile work was meticulous, as was their cleanup every evening. Scott's subs- for plaster, electrical, plumbing, and painting - were also top notch. Although there were the inevitable hiccups, Scott and his crew were patient and creative and always found a good solution. Scott was always responsive and on top of all the details. The project was well priced and completed on time!! In a nutshell, working with Scott and his crew was awesome. We recommend CHI without reservation and look forward to working with Scott in the future.

I was referred to Scott by a friend of mine. He gave me some great advice when he did the initial…read morevisit to assess my needs. His prices were competitive and he was reliable and communicated well. We had some initial scheduling concerns due to winter storms and staffing issues. Scott did an amazing job working through it and delivering on his commitments to get the work done in a timely manner. I greatly appreciate everything he did for me and I would highly recommend him for anyone doing renovations and repairs to their home!

He did an excellent job fixing my forever stuck silverware top drawer. I had 2 people look at it…read moreand they could not fix it. He carefully crawled inside the cabinet space and undid the hardware of the drawer and he removed the top drawer from below. It took an hour and a half and he did not complain about being on his back most of that time. Not a mark on the drawer, no prying no force, he just knew what he was doing. He gave us good advice on how to prevent the problem in the future. His price for a Saturday visit was very reasonable. I can recommend him highly!

Very good, I will call him again. He arrived on time with everything he needed. The repair looks…read moregreat.

John's done several jobs for us and is always professional. He's transparent about what options are…read moreavailable and how much things will cost. He's also very clear about how long things will take and what delays are possible. He made sure we wouldn't be living with a half finished project, which was such a relief!

From the owner: Great quality work, honest, hard working and responsible read more