Yesterday I was in a tight spot. I had a flat tire on a vehicle that does not have a spare tire due…read moreto the complexities of all wheel drive. I live 35 minutes from Spooner so I was nervous about whether or not I would get it to a shop safely. I went to the shop that sold me the tire but they were booked for the day. That shop directed me to Jocks. They very busy and I expected rejection from Jocks. Instead, the guy at the service desk said they could make the repair in about 20 minutes. He was true to his word and I was on my way in 45 minutes. The price of the repair was half of what I expected. I will be a customer of this business for future repairs.

In an attempt to go shopping on a Saturday afternoon, I discovered my car would not start. I called…read moreJocks and a fella came within 30 minutes with a jumper pack (now, mind you..the shop is not open on Saturdays only the tow portion) When my car failed to start after a jump attempt, they advised they would tow it and see what the problem was on Monday. Approximately 20 minutes later, Jocks returned with the tow truck and a brand new battery. He changed the battery out in my garage within minutes and it started right up-no tow necessary. I can't express my appreciation enough for this small town business. I have always had excellent service and the prices are decent. You cannot find that level of care, service, and response time very often. Thanks Again Jocks!

I bought an F150 from Don Johnson Cumberland a few years ago. I love the Truck I liked the deal…read moreand the Sales guy. I even like Don Johnson as a dealership! It is so much better than Link in Rice Lake! But trying to get service done on my Ford's is impossible! I leave message after message and they never return the calls. Finally I call either the sales department or collision department and they will go over and find out what's going on in service and why they aren't picking up or returning voicemails! When Service finally gets back to me, to book an appointment they make an excuse that it's their new phone system. It can't be their new phone system for the past two years! It has to be under staffed, laziness or something else! I think the owners of Don Johnson have no clue how mismanaged this service department is or they would solve this issue immediately. When you interact with the service people they're polite and professional so I have no issue with that. It is just trying to make an appointment! They need someone to answer their phones and book appointments

I was searching for a 2023 Last Call SPWB Challenger. Ray Nelson, guided me through the order…read moreprocess, ensured I know all the options I needed and then kept me informed through the 6 month wait it took for this amazing car to arrive. He was so passionate about the car and even stayed late the night it arrived to take photos and secure the car. When I went to take delivery it was better than I ever imagined. The entire purchasing process was streamlined, kind, welcoming, and customer focused. If you need a new vehicle, stop looking around and go to Don Johnson...you want a Mopar performance machine - Ask for Ray!

I have had repair work by then for years and always happy. Every one there is very good at what…read morethey do. They also do work on Harley Davidson Motor Cycles.

Sent by AAA Shaun was so friendly and taught us how to remove tire underneath the truck. Thanks…read moreShaun Kim

Sean was fantastic after I blew a tire on 77. really good guy who got me home. he really wants to…read moremake your bad day better.

Seversons were very accommodating, easy to work with and their work was great quality.read more

Had an issue with one of the parts that had been repaired by them about a year before. They came to…read moreour shop, picked up our car made the parts change and brought it back before the end of the day. Nocharge, not even for the labor, great guys and skilled craftsmen!

Imagine the worst case scenario: Car troubles in the middle of nowhere & no phone service. HERO…read moreRich came to our rescue! The friendly & helpful female who did the phones was AWESOME! Thank you for your help! Thank you for dispatching the help truck-even though the AAA headquarters (somewhere else in our nation) didn't know where we were. As a LOCAL, you were able to pin-point exactly where we were and arrived quickly. Thank you for getting us back on the road on a WINTER day, before the sun went down. Thank you for your auto service and help!

We were stuck out in the woods near Grantsburg. We called AAA at 2:30pm and were told that…read moreAnderson's towing would respond by 4:20. Also said we would be updated with texts. After not hearing from anyone at 3:30, I decided to call Anderson's directly. They had not heard from AAA yet. They prepared and dispatched a truck rather quickly. While they were getting ready AAA called them, just before 4:00. Then we got a text from AAA that the truck would be there around 4:40. They arrived way before 4:40. They did a superb job and very quickly. They were very friendly and accommodating. AAA was not very accommodating but Andersons took care of us very well.

After my husband and I were in a snowmobile accident on a public trail, we had no idea how we were…read moregoing to get our sled off the trail. It was a stressful situation, and we were overwhelmed. Trent stepped in and took care of everything. He responded quickly, stayed in contact with us throughout the entire process, and handled the recovery professionally and efficiently. He even worked directly with our insurance company which made things so much easier for us. If you ever need a tow -- whether it's a snowmobile, UTV, truck, or car -- on the road or out on the trails, Trent is absolutely the person to call. He has the equipment and storage available. We highly recommend his services and are so grateful for his help during a tough situation.

Prompt, Polite, Accommodating and Above all Professional. Wish they served our area!…read more My tow was a nearly 200 mile one-way tow; 4 hours, one way! Great conversations with both Trent and Garrett, thank you again!

Southside did a total engine replacement on my car which they completed quickly and at a very fair…read moreprice. Their initial estimate was nearly spot-on, and they even came in after hours to let us pick up the car once it was ready since we live out of town. The guys here are friendly and professional and we would definitely recommend them!

Scott and his team really went the extra mile. We called at the end of day and he swung by and…read morehelped us out personally on the roadside. So did Ryan. While I'm sure they can't do this for everyone, it speaks to the willingness to help us when we were in distress. Van is in to see if we can save it after a major breakdown now. Plan to update review, but my experience thus far is top shelf. Recommended!