Great people, easy to work with, been bringing my vehicle in for a year or so and always good to…read moredeal with

needed transmission replaced under warrenty. they way over charged the first time i came. $1100 for…read morea headlight assembley with no labor charge was my biggest problem. but right after the new transmission they installed failed within 3 days. i had to arrange towing to get my truck back there so they could fix it. had to go there because they messed up the last time. they did not give me a 2nd loaner knowing i live over an hour away. had to miss several days of work due to this. when i do finally get it back. i have to buy a battery before they would even test drive it to make sure it was fixed properly. i plugged in my scanner once i got to work less than 5 miles away and it is showing 19 codes already. not happy with them at all. good luck if you choose them. thousands wasted

Scooter , Levi, Jamie and Chris take VERY good care of their customers. They go above and beyond…read moreon their services provided. Lots of us feel like we get a lot of value for our money when we make an appointment and get the vehicle serviced.

Had my drivers go in to get the vehicle diagnosed due to it overheating. The mechanic they spoke…read morewith claimed it was an electrical issue and stated that he's not going to look at it because the last time he worked on a Ford Transit it took over 3 days to get the part in and for my drivers to keep on going down the road. My drivers stated the guy they spoke with was very rude. The 5 star revue must be from all his family and friends.

Quick response and had me back on the road in minutes. Would use them again if needed.read more

10/10 service. Rick is a literal hero. I was stranded in a ditch with my kids and they got me out…read moreand drove me home. Won't use any other towing service.

Southside did a total engine replacement on my car which they completed quickly and at a very fair…read moreprice. Their initial estimate was nearly spot-on, and they even came in after hours to let us pick up the car once it was ready since we live out of town. The guys here are friendly and professional and we would definitely recommend them!

Scott and his team really went the extra mile. We called at the end of day and he swung by and…read morehelped us out personally on the roadside. So did Ryan. While I'm sure they can't do this for everyone, it speaks to the willingness to help us when we were in distress. Van is in to see if we can save it after a major breakdown now. Plan to update review, but my experience thus far is top shelf. Recommended!

I have had a number of vehicles repaired at Shafer Auto and have been very pleased with their…read moreprofessional work. No issues and I'm going back tomorrow to have them check out a braking issue.

Beware!!! Brought my car in to have lower ball joints replaced. The ended up breaking one of my abs…read moresensers. And said I would have to pay for it and they would install it free. Why should I pay for something they broke? So if you go to Shafer auto repair be prepared to pay for your parts if they break them! Totally out of line! I will be looking for a different auto repair shop. P.S Kevin the owner even admitted they broke the senser!

Great service honest and hard working Mike saw me the same day to fix the breaks of my Camry 2010,…read moreI usually take my car to the dealer but without good breaks the next Toyota Center was very far and it would usually be booked anyway. I received an excellent service and so close to my town . I will keep bringing my car here!

Great locally owned business. Excellent prices and very friendly staff who are experienced and have…read moregood product knowledge. We purchased a motor and life vests. Worth the drive. We are very happy with our purchase and the service we received. We will definitely consider this business for future purchases.

Imagine the worst case scenario: Car troubles in the middle of nowhere & no phone service. HERO…read moreRich came to our rescue! The friendly & helpful female who did the phones was AWESOME! Thank you for your help! Thank you for dispatching the help truck-even though the AAA headquarters (somewhere else in our nation) didn't know where we were. As a LOCAL, you were able to pin-point exactly where we were and arrived quickly. Thank you for getting us back on the road on a WINTER day, before the sun went down. Thank you for your auto service and help!

We were stuck out in the woods near Grantsburg. We called AAA at 2:30pm and were told that…read moreAnderson's towing would respond by 4:20. Also said we would be updated with texts. After not hearing from anyone at 3:30, I decided to call Anderson's directly. They had not heard from AAA yet. They prepared and dispatched a truck rather quickly. While they were getting ready AAA called them, just before 4:00. Then we got a text from AAA that the truck would be there around 4:40. They arrived way before 4:40. They did a superb job and very quickly. They were very friendly and accommodating. AAA was not very accommodating but Andersons took care of us very well.