Scooter , Levi, Jamie and Chris take VERY good care of their customers. They go above and beyond…read moreon their services provided. Lots of us feel like we get a lot of value for our money when we make an appointment and get the vehicle serviced.

Had my drivers go in to get the vehicle diagnosed due to it overheating. The mechanic they spoke…read morewith claimed it was an electrical issue and stated that he's not going to look at it because the last time he worked on a Ford Transit it took over 3 days to get the part in and for my drivers to keep on going down the road. My drivers stated the guy they spoke with was very rude. The 5 star revue must be from all his family and friends.

Quick response and had me back on the road in minutes. Would use them again if needed.read more

10/10 service. Rick is a literal hero. I was stranded in a ditch with my kids and they got me out…read moreand drove me home. Won't use any other towing service.

I have had a number of vehicles repaired at Shafer Auto and have been very pleased with their…read moreprofessional work. No issues and I'm going back tomorrow to have them check out a braking issue.

Beware!!! Brought my car in to have lower ball joints replaced. The ended up breaking one of my abs…read moresensers. And said I would have to pay for it and they would install it free. Why should I pay for something they broke? So if you go to Shafer auto repair be prepared to pay for your parts if they break them! Totally out of line! I will be looking for a different auto repair shop. P.S Kevin the owner even admitted they broke the senser!

Southside did a total engine replacement on my car which they completed quickly and at a very fair…read moreprice. Their initial estimate was nearly spot-on, and they even came in after hours to let us pick up the car once it was ready since we live out of town. The guys here are friendly and professional and we would definitely recommend them!

Scott and his team really went the extra mile. We called at the end of day and he swung by and…read morehelped us out personally on the roadside. So did Ryan. While I'm sure they can't do this for everyone, it speaks to the willingness to help us when we were in distress. Van is in to see if we can save it after a major breakdown now. Plan to update review, but my experience thus far is top shelf. Recommended!

I had the misfortune of buying a new 2022 Chevy colorado 2 weeks before the May 2022 Hail storm…read more My car was severely damaged. Don Johnson Collision in Cumberland did a great job repairing it. Then in January 2023, I hit a patch of black ice and back to the shop we went. I no sooner got it back and I hit a deer 50 feet from where the black ice was! 2 weeks later I hit a deer that took out the passenger side of my truck. Don Johnson's team has fixed my truck 3 times and each time it comes back better than it did when I first bought it. Kerri and Ryan are awesome and always make sure to keep their customers informed. Take it to Don Johnson for repairs. You won't be disappointed.

My husband and I are still in awe over the service we received from this dealership! We were on our…read moreway from the Twin Cities to "open" our Summer home on Madeline Island, when the driver's window went down, but did not come back up! The weather forecast was for rain and snow that weekend and we now had a vehicle with an open window! We pulled into Don Johnson Ford in Cumberland (we were driving a Lincoln), and asked if there was any way that they could look at it, and help us out. They advised that their schedule was full, but they would see what they could do. (We were trying to make one of the very few ferries for the day, so were under a significant time crunch!) Within 45 minutes, they had removed the door and were able to bring the window back up, and then secured it for us! (If they had had the parts, they would have fixed it too!) We made the ferry we were originally hoping for! Logan, Thanks for all you did for us! Saying "Thanks" does not seem adequate, so I will add: If Don Johnson Cumberland Motors is not your dealership...IT NEEDS TO BE! THEY ARE AMAZING! Patti G 4-20-2023

Yesterday I was in a tight spot. I had a flat tire on a vehicle that does not have a spare tire due…read moreto the complexities of all wheel drive. I live 35 minutes from Spooner so I was nervous about whether or not I would get it to a shop safely. I went to the shop that sold me the tire but they were booked for the day. That shop directed me to Jocks. They very busy and I expected rejection from Jocks. Instead, the guy at the service desk said they could make the repair in about 20 minutes. He was true to his word and I was on my way in 45 minutes. The price of the repair was half of what I expected. I will be a customer of this business for future repairs.

In an attempt to go shopping on a Saturday afternoon, I discovered my car would not start. I called…read moreJocks and a fella came within 30 minutes with a jumper pack (now, mind you..the shop is not open on Saturdays only the tow portion) When my car failed to start after a jump attempt, they advised they would tow it and see what the problem was on Monday. Approximately 20 minutes later, Jocks returned with the tow truck and a brand new battery. He changed the battery out in my garage within minutes and it started right up-no tow necessary. I can't express my appreciation enough for this small town business. I have always had excellent service and the prices are decent. You cannot find that level of care, service, and response time very often. Thanks Again Jocks!

Imagine the worst case scenario: Car troubles in the middle of nowhere & no phone service. HERO…read moreRich came to our rescue! The friendly & helpful female who did the phones was AWESOME! Thank you for your help! Thank you for dispatching the help truck-even though the AAA headquarters (somewhere else in our nation) didn't know where we were. As a LOCAL, you were able to pin-point exactly where we were and arrived quickly. Thank you for getting us back on the road on a WINTER day, before the sun went down. Thank you for your auto service and help!

We were stuck out in the woods near Grantsburg. We called AAA at 2:30pm and were told that…read moreAnderson's towing would respond by 4:20. Also said we would be updated with texts. After not hearing from anyone at 3:30, I decided to call Anderson's directly. They had not heard from AAA yet. They prepared and dispatched a truck rather quickly. While they were getting ready AAA called them, just before 4:00. Then we got a text from AAA that the truck would be there around 4:40. They arrived way before 4:40. They did a superb job and very quickly. They were very friendly and accommodating. AAA was not very accommodating but Andersons took care of us very well.

Great locally owned business. Excellent prices and very friendly staff who are experienced and have…read moregood product knowledge. We purchased a motor and life vests. Worth the drive. We are very happy with our purchase and the service we received. We will definitely consider this business for future purchases.