If you're looking to order clothes and get them, HOPEFULLY in a week, Marks is the place to shop. You can curbside pickup pet toys in 3 hours, groceries in the same or less. Old Navy has you covered by the next day as do so so so so so many other stores that realize when you purchase something... it's because you need or want it. But not Marks. Their online inventory per store is useless. It is not accurate in any way. No point in even having it listed. The customer service is a joke. 3 separate agents, 3 different stories. And Cindy, as perky as you aren't on the phone, I cannot wait to process my refund with you.
In a time of a pandemic you would think stores would value the customers they are getting and respect their choices. Not make it an impossible shopping experience and clear that they could care less about what the consumers think/say or want. I've shopped at least 15 curbside pickup stores, and I can say, without a doubt, this one with Marks has been by far the worst experience I could have.
My personal suggestion after my personal experience... spend your money elsewhere. Buyer beware. Spend it somewhere that at least makes you feel the slightest bit appreciated. Somewhere they'll appreciate your business. Somewhere that actually cares about the choice you made, the choice to chose them to spend your hard earned money. Say no to Marks. read more