In the interest of fairness to Marlborough Service Station and since it is impossible to delete or edit previous reviews on this site, I wanted to add an update to say that the garage have made concerted efforts to rectify the situation and to apologise for the misunderstanding of the work I wanted carried out on the van. They have mended the damaged door and carried out some additional work free of charge as a gesture of goodwill. Happy to report that they at least do care about their reputation enough to work hard to rectify the negative experience I had. read more