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    Marlene Klarborg Larsen

    5.0 (3 reviews)
    Open 9:00 am - 9:00 pm

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    Advances & Breakthroughs in Mental Health - Afternoon includes: Lunch, Coffee, Several Phone Calls... nothing else.

    Advances & Breakthroughs in Mental Health

    3.0(167 reviews)
    3.5 mi

    For me and my 3 kids we had an amazing experience! Once you get in, you're good. Getting in not…read moreeasy because it's a lot of phone tag, but I bet they can fix that. Dr. Stepanoff has decades of experience and I trust that. He's seen it all, heard it all and I believe he is very intelligent and he helped all my kids ! Thank you Dr Stepanoff!!!

    I am extremely disappointed with the staff at this office. For the past three weeks, I have been…read morecalling multiple times to get a refill on my medication, and no one has properly followed up or set up an appointment for me. Even after explaining the side effects I am experiencing due to the delay, I still have not received the support I need. When I spoke with Jeanette, she kept changing the reasons why my medication hadn't been refilled or why I hadn't received a call back from the doctor. At one point, she told me my insurance was not valid--without even having my file pulled up. I contacted my insurance company myself, and they confirmed there are no issues. Despite this, the office failed to set up my appointment the four different times I reached out. To make matters worse, when I asked to speak with a manager, Jeanette transferred me back to the main line instead of connecting me with anyone who could actually help. This level of negligence is unacceptable, especially in healthcare where people's lives and well-being are at stake. Since they do not want to help me , I will be taking the next step of reporting this office. Patients deserve staff who take their health seriously, follow through, and provide accurate information.

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    Advances & Breakthroughs in Mental Health
    Advances & Breakthroughs in Mental Health - Front of the the plaza

    Front of the the plaza

    Advances & Breakthroughs in Mental Health - Even have a eating disorder program.

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    Even have a eating disorder program.

    Marlene Klarborg Larsen - sextherapists - Updated June 2026

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