Kimberly Fry and her team represent the best of State Farm Insurance. Kim has the education and…read moreyears of hands-on experience needed to provide superior quality service to all her clients. Kim and her team are proactive about recommending and following through with the appropriate insurance coverage; plus, they respond quickly to emergencies as well as simple requests for information displaying excellent customer service regardless of the situation. The Kim Fry Agency lives up to the spirit of "Like a good neighbor, State Farm is there." As new residents of Indiana, my husband and I have definitely benefitted from Kim's professional services as well as the entire team's kindness and patience with our questions as we settle into the neighborhood. 10 out of 10!

Linda was very professional and patient in helping us to navigate the process of getting…read moresupplement insurance. We highly recommend her for all your needs Bruce and Jana Witlock

In addition to them smacking me with nearly double the homeowner's rates in 3 years, they also lied…read moreabout my car insurance. I refinanced my car three years ago, I was insured with farmers prior to this. While on the phone with them I was advising of my lien holder change. They told me there was a $5/month fee for having a lien on my car. I just paid off my car and called to get that $5 fee removed. The agent gave me a new rate, $30/ year less. I asked about the fee. She insisted there was no fee for this. Well, they charged me for the last three years with this fee!! 30 minutes later I called back and dropped them for auto. All this after they jacked my homeowners by nearly $400!! I can't wait to drop my homeowners with them.

Jeff and Jen have been my families go to agents for all our insurance needs for many years. Their…read morepriority is to get my family the best coverage at a competitive cost. Truly the best insurance agents I have ever had the pleasure of working with.

I called to get insurance after not having any for awhile, with no trouble at all and being very…read morefriendly Tami and Ariel stepped up and got the job done. If/When I forgot something they reached out by text to remind me and see if I need help to get it completed. I couldn't imagine the whole experience going any easier or with more customer friendly help than at Rosenwinkles! Great prices too!

I don't do that any reviews but I had to give this one. Most reviews are about things that are…read morewrong with the companies, but I don't see what anyone could say wrong or bad about Rosenwinkle's. I've been with them going on 6 years now and so proud and honored to be part of them. they go way above and beyond..and they treat you like family.They are highly respected in the insurance field, and many other businesses. I am retired and a woman and it's been hard to find businesses that deal honestly with me. They not only deal honestly but they definitely go to the mat for you. They are never too busy to answer questions. They really listen to you.Rosenwinkle Insurance is where you should take your business...especially if you are a senior. Great price...great service. You Go Rosenwinkle's!!!

I emailed Nancy a few questions I had, regarding overtime I had done for the year. I was curious…read moreabout how the big beautiful bill affects them. Reasonable question. Right? Her answer was do you want me to do your taxes or not? 5 days later I came to her office. Taxes not done, never came out to acknowledge me in the waiting room. Purposely took another client with an appointment. She told her secretary I had to wait. I asked if my taxes were done, the secretary stated no, I asked for my papers and left. I felt it was kind of rude. I would not recommend.

She was recommended to me by family. Needless to say I will not be using her again. I was told our…read moretaxes would tax 8-15 businesses days. We have yet to receive it and received something from the IRS and needed her help and was basically told to figure it out our self and now it could take up to 3 to 9 weeks to get back.

This has been the worst tax experience I've ever had by far!!! I found Kozlowski & Associates after…read moremoving to Highland, IN from Chicago and asking for recommendations on tax professionals through the Highland Community Facebook page. Right off the bat, I feel as though they tried to bait and switch me for my business. When I stopped in to discuss becoming a new client, I made it very clear that I was looking to get my current taxes done (2021) and amend my 2020 taxes(2020 was the first year I lived in IN while still working in IL). (Attached the post-it that was written by their front desk woman, with the note of what was suppose to be completed.) Instead of being honest and saying they would only complete the 2021 taxes and that I would have to then myself be responsible for following up with them after April to complete my amended taxes; they took all my documents for both years. They called to tell me my taxes were ready about a week later. When I showed up to pay for my completed taxes; that's when they told me that the amended taxes wouldn't be done until after the current tax years deadline. Again, they failed to explain that the responsibility would be on me to contact them after April and bring all my document back in. It wasn't until I received a letter from the IRS about my 2020 taxes, that I gave them a call and was told they had nothing on file for me and 2020 taxes. Furious, because at this point, in this day and age why do I have to come down to an office more than 10x. So I bring myself and all my documents back down to their offices. Got a call saying they were completed, go to pick them up. They talk you through what you owe, if you owe anything at the counter then immediately take your payment for their services. Fast forward to 2 months later and I'm getting another letter from the IRS about money owed for my amended taxes (2020). I call them(K&A) and have to make another trip to drop off what I received. I do so, they call to tell me to just drop off my 1040-k, so I make another trip. I then get a voicemail from Bill saying I need to bring in copies of the check I used to pay what was owed. I don't understand why they don't have copies of what they filed. IT'S 2022, GET WITH THE TIMES. Also their carbon footprint has to be horrible, because while they clearly don't keep e-files, they hand you a bible of your printed tax forms once they've been completed. So I have two bibles from them that literally went straight into a safe once I got home. I went through all the documents that I was given from K&A, in total I was instructed to make 5 individual payments to the IRS, IL & IN. In reality; there should have been 6 payments. They failed to explain a Federal payment needed to be made on my amended taxes, then failed horribly to take responsibility for their mistake. All a very frazzled Bill could tell me was that my 1040-k showed that I owed the 6th payment. Bill, if you're reading this, if I knew how to read and understand a 1040-k, I WOULD HAVE COMPLETED MY TAXES ON MY OWN. Why of all the payments I made, under your instruction, would I miss one? At the end of the day, if you like vintage this place is just for you. They clearly have a very old school nostalgic way to do business. Including not taking responsibility for mistakes made on their part. Now I'm left to take both my 2021 and 2020 taxes elsewhere so the work done by K&A can be reviewed.

First off, I cannot express how happy I am with the services the Kozlowski family provides! As a…read morefamily run business, they have treated me very kindly and as one of their own. I've recommended my friends and family. One of the nice young men working there even brought me a water while I was waiting! Not too many places do THAT anymore! Personally, I hate doing taxes and I really don't understand what I'm doing when it comes down to it but I was able to have an appointment with Bill since I was a new client. Bill was very thorough and was able to address all of my concerns, leaving me feeling confident. We were even able to add a few expenses and credits to get MORE money back than my last tax preparer did. Praise the Lord! I also overheard a conversation at the checkout with another client saying they have been having their taxes and insurance done here for over 20 years, and she called Bill "Mr. Wonderful". To me it seems their reputation speaks for themselves. They make doing and understanding taxes a lot easier than trying to do them on their own and they're cheaper than the other firms in the area. They are professionals in their field of business and I will be shopping around for home and auto insurance with them now. Thank you K&A!!!

Frank was very professional. He took the time out to show us different options for Medicare. He…read morefollowed up with us and let us know what the next step would be. He was not pushy. All in all he took good care of us.

Very professional. I spoken with agent Teresa she was very helpful in assisting and professional. I…read morewould definitely recommend this agency. 5 stars well deserved!