Decided we needed an independent agent who had access to multiple companies after State Farm…read moredoubled Umbrella premium in 1 year due to their losses from California wildfires and Florida hurricanes. Unfair to Indiana residents, a tort reform state without these weather issues. Tami and Bethany were extremely attentive and worked very hard to meet our needs. Would strongly recommend.,

I was with a previous insurance co. for over 30 yrs. Prices went up & I was weary about switching…read morecompanies. I did switch to Rosenwinkel and wish I would have done so 30 yrs earlier! Customer service is exceptional! I had a claim & felt Progressive handled it unfairly. Tami worked diligently for weeks to get me the correct result. (I actually gave up). Tami got the claim reversed & I was reimbursed $250. She did not have to do that. (A lot of extra time on her part). Each & every employee at Rosenwinkel has always treated me like I am special

This has been the worst tax experience I've ever had by far!!! I found Kozlowski & Associates after…read moremoving to Highland, IN from Chicago and asking for recommendations on tax professionals through the Highland Community Facebook page. Right off the bat, I feel as though they tried to bait and switch me for my business. When I stopped in to discuss becoming a new client, I made it very clear that I was looking to get my current taxes done (2021) and amend my 2020 taxes(2020 was the first year I lived in IN while still working in IL). (Attached the post-it that was written by their front desk woman, with the note of what was suppose to be completed.) Instead of being honest and saying they would only complete the 2021 taxes and that I would have to then myself be responsible for following up with them after April to complete my amended taxes; they took all my documents for both years. They called to tell me my taxes were ready about a week later. When I showed up to pay for my completed taxes; that's when they told me that the amended taxes wouldn't be done until after the current tax years deadline. Again, they failed to explain that the responsibility would be on me to contact them after April and bring all my document back in. It wasn't until I received a letter from the IRS about my 2020 taxes, that I gave them a call and was told they had nothing on file for me and 2020 taxes. Furious, because at this point, in this day and age why do I have to come down to an office more than 10x. So I bring myself and all my documents back down to their offices. Got a call saying they were completed, go to pick them up. They talk you through what you owe, if you owe anything at the counter then immediately take your payment for their services. Fast forward to 2 months later and I'm getting another letter from the IRS about money owed for my amended taxes (2020). I call them(K&A) and have to make another trip to drop off what I received. I do so, they call to tell me to just drop off my 1040-k, so I make another trip. I then get a voicemail from Bill saying I need to bring in copies of the check I used to pay what was owed. I don't understand why they don't have copies of what they filed. IT'S 2022, GET WITH THE TIMES. Also their carbon footprint has to be horrible, because while they clearly don't keep e-files, they hand you a bible of your printed tax forms once they've been completed. So I have two bibles from them that literally went straight into a safe once I got home. I went through all the documents that I was given from K&A, in total I was instructed to make 5 individual payments to the IRS, IL & IN. In reality; there should have been 6 payments. They failed to explain a Federal payment needed to be made on my amended taxes, then failed horribly to take responsibility for their mistake. All a very frazzled Bill could tell me was that my 1040-k showed that I owed the 6th payment. Bill, if you're reading this, if I knew how to read and understand a 1040-k, I WOULD HAVE COMPLETED MY TAXES ON MY OWN. Why of all the payments I made, under your instruction, would I miss one? At the end of the day, if you like vintage this place is just for you. They clearly have a very old school nostalgic way to do business. Including not taking responsibility for mistakes made on their part. Now I'm left to take both my 2021 and 2020 taxes elsewhere so the work done by K&A can be reviewed.

First off, I cannot express how happy I am with the services the Kozlowski family provides! As a…read morefamily run business, they have treated me very kindly and as one of their own. I've recommended my friends and family. One of the nice young men working there even brought me a water while I was waiting! Not too many places do THAT anymore! Personally, I hate doing taxes and I really don't understand what I'm doing when it comes down to it but I was able to have an appointment with Bill since I was a new client. Bill was very thorough and was able to address all of my concerns, leaving me feeling confident. We were even able to add a few expenses and credits to get MORE money back than my last tax preparer did. Praise the Lord! I also overheard a conversation at the checkout with another client saying they have been having their taxes and insurance done here for over 20 years, and she called Bill "Mr. Wonderful". To me it seems their reputation speaks for themselves. They make doing and understanding taxes a lot easier than trying to do them on their own and they're cheaper than the other firms in the area. They are professionals in their field of business and I will be shopping around for home and auto insurance with them now. Thank you K&A!!!

I'm a State Farm member since 2017. My office of choice and agent, Hugh Smith. I have no…read morecomplaints. Nothing but professional, informative and very helpful.

Paul is the best agent I have ever worked with. He makes sure you understand your policy and…read morediscuss any changes that may be needed. I would recommend him to anyone looking for insurance services.

Stay away!!! He's a total scam artist! State Farm should take away his license. He recently stole…read moremoney from me by calling his credit card company to dispute charges after signing a contract. He should not be in business

Kimberly Fry and her team represent the best of State Farm Insurance. Kim has the education and…read moreyears of hands-on experience needed to provide superior quality service to all her clients. Kim and her team are proactive about recommending and following through with the appropriate insurance coverage; plus, they respond quickly to emergencies as well as simple requests for information displaying excellent customer service regardless of the situation. The Kim Fry Agency lives up to the spirit of "Like a good neighbor, State Farm is there." As new residents of Indiana, my husband and I have definitely benefitted from Kim's professional services as well as the entire team's kindness and patience with our questions as we settle into the neighborhood. 10 out of 10!

Connected with Isabella today at this office (Lowell, IN) and she went well above and beyond in…read morehelping me with my questions. Thorough research, good communication, super timely response back to me but still warm to connect with by phone. If this office doesn't have what you need they will help you find someone that does which is rare. 5 stars for sure!

Wowza what a great experience! I will be choosing them again. They really listened to what I needed.read more

Frankie is an outstanding CPA! He handles our complex tax situation with ease and professionalism…read more His deep knowledge of W-2 income, K-2s, rental income, and LLC income has been invaluable, and he always finds every possible deduction to help us maximize our savings. One of the best parts is being able to reach out to him throughout the year for tax planning--this has been a huge help for my wife and me in making smart investment decisions while avoiding unnecessary tax penalties. Highly recommend!

Frank is awesome! Any questions that you would have with taxes or just general info about finances…read morehe's got your back. Gets back to you in a timely manner and is super professional. Would highly recommend using Tax Concepts!

This State Farm Insurance office is AWESOME! I wanted to…read moreget some quotes and I am so happy I came to this office Leti was very informative, professional the BEST Representative I have ever met. The Ladies there are fast in gathering information, and know exactly how customer service should be. If you're looking for Insurance Agent Albert Garcia office is the place to go.

Well I am a new addition to the company , and Al Garcia's team. This is a Great environment and I…read morehad great training. I truly enjoy my time at work because the team is awesome and eager to help every one who needs insurance . Great opportunity to learn and grow your people skills , along with the opportunity to grow within company.