Total failure. If zero stars were an option, that's what I would give…read more On Thursday, I received a confirmation email stating: "Your transportation is booked!" along with a confirmation number (#153869) for a 5:00 a.m. pickup the following Sunday to catch an early flight to the West Coast. I also noticed a $1.00 authorization charge on my American Express card to verify the payment method. Everything appeared confirmed and in order. At 10:00 p.m. Saturday night, I emailed to verify that they had my cell phone number. Instead of a simple confirmation, I received a phone call at 11:55 p.m. informing me that my reservation had been canceled earlier in the week. The problem: nobody ever notified me. No email. No phone call. No voicemail. They simply canceled the reservation internally while leaving me with a confirmation number and every reason to believe I had transportation scheduled. With only five hours until pickup time, it was impossible to secure another car service, and Uber availability at my location was extremely limited that early in the morning. As a result, I missed my flight, missed a Mother's Day family dinner, and had to pay $340 to rebook my ticket. When I called the company the next business day seeking an explanation, I was transferred between three different people and ultimately never received a return call or email. Mistakes happen. Failing to notify a customer that you've canceled a confirmed reservation, especially for an airport pickup, is unacceptable. Failing to follow up afterward is even worse. I would never trust this company for transportation where timing matters.

DO NOT USE THIS COMPANY FOR TRANSPORTATION. We used coastal limo for transportation during my…read morewedding last week and our driver was down right disrespectful...not just to me, but my mom, the best man, and several others in our wedding party. The driver refused to turn the radio on because he said he would not be able to hear if police officers were trying to pull him over...meanwhile, he was speeding the entire ride where 1 guest actually fell off her seat going around a turn. When I told him I paid a hefty price and wanted music to celebrate my wedding, he gave me a rude response while throwing an "F" bomb at me. After the wedding, we had guests going downtown to an after party and he refused transportation for any guests carrying alcohol (South Carolina allows opened containers on "hired charter vehicles" so this isn't true). We unfortunately needed to uber downtown instead. When I asked for a refund, I did not receive a timely response from the company. When I asked if they could return our belongings that were left on the bus, I was told twice (5 days apart) that they are looking into it and needed to await a response from the driver which had not been given. There are plenty of other companies in the area. Please go with someone else.

local resident for 50 years and even with tourist season is in order!!!!!!…read more Cheers!!!!!! Merrill

From the owner: At Twin Tours & Travel, we are dedicated to providing exceptional bus charter services, ensuring…read moreyour journey is as smooth and comfortable as your destination is exciting. Whether you're organizing a corporate outing, a school trip, or a family event, our fleet of modern, spacious buses is equipped to handle all your group travel needs. Are you planning a group outing, corporate event, or special occasion? Twin Tours & Travel is here to provide you with exceptional bus charter services designed to meet all your transportation needs.

Ease of booking? CHECK Ease of confirmation and follow up…read moreemails and texts closer to the date you need transportation? CHECK Quality of cars? CHECK Professionalism of drivers? CHECK SIDE NOTE: LUIS (08/12/25 CHS pick up) WAS GREAT MARK (08/13/25 FOR CHS DROP OFF) WAS GREAT AS WELL!!! Got us to the airport on time despite many traffic jams en route and he was able to modify the time to sooner. THANK YOU MAK (in Bostonian accent lol)

All I can said dont work for this Company they dont care about the Drivers they pretend you to…read moresurvive on 8 to 10 hours a week or 3 rides a week they have no loyalty only care about them I really look up to the Owner what a disappointment but am a man God I wish them the best I am giving this Jesus Christ he will provide

These guys really suck! Unreliable, regularly late, change their schedules without notice......then…read morehorrid customer service! I hope you can use a different company! You've had fair warning!

From the owner: Launched in 2011, SchoolWheels Direct is dedicated to providing parents and school districts across…read moreNorth America with safe, secure and reliable transportation and innovative technology services that improve performance, communication and safety on the way to and from school every day. This cost effective, fee-based student transportation service allows busy parents to continue sending their children to and from school every day in the safety of a school bus operated by a highly trained and licensed driver. SchoolWheels Direct leverages the core competencies of its parent company Student Transportation Inc.(STI) to create a new business model in which we market our transportation, safety and security services directly to parents. SchoolWheels Direct partners with some of the most trusted service providers in transportation, security and technology to make a child's travel to and from school a one-of-a-kind, safe experience. Parents can sign up, manage their account, choose routes and pay for service on the schoolwheels.com website. The SchoolWheels Direct SafeStop mobile app is a perfect example of a service provided that allows parents, students and schools to securely pinpoint the location of a vehicle on its route to and from school. It's accessible from any device connected to the Internet, and updates stop and arrival information in real time.

I wish I had gotten more photos to show you guys how nice this place is. But it's mostly open air,…read morewith lots of benches to rest on. Clean bathrooms. A gift shop with some great historical books and fun Charleston gifts. Two walls full of brochures for places to stay and visit during your time in Charleston. I ended up here because I took Gullah Tours (reviewed separately) and this is where all of the tour busses gather before disembarking (on the back side of the building). It has a lot of Charleston history to check out for free, and again, the gift shop is pretty cool . . . I bought the book written by my tour guide and even got him to autograph it!

Very inspirational and informative! Also, a nice respite if one needs AC in the Carolina summer…read moreheat. Additionally, the parking seems secure and offers space for oversized vehicles....at an affordable rate, too!

Recently in South Carolina for family reunion. Our driver was Cliff and he was fantastic. He was…read moredressed professionally and acted even more so. It was a large group of 25 and yet he was able see us individually. He drove well, was sensitive and able to meet our needs.

We booked two vintage buses for my daughter's wedding to be used as shuttles for our guests…read more Apparently one of the buses needed a mechanical overhaul, so they substituted it with a charter bus. I told them I didn't want two different kinds of buses b/c that wasn't what we paid for, but they refused to return the $950 deposit for the one vintage bus that wasn't having mechanical issues. We are going with a different company to have two matching trolleys, and LCV refuses to give us a refund despite the fact that they aren't giving us what we paid for. Horrible customer service.

This review is strictly for the "Savannah for Morons" tour. I had an amazing experience with Danny…read moreand Dannie, the "Moron Twins." They were high-energy, engaging, and hilarious throughout the entire hour-long tour. Kelly's Tours provided the ride, while the Morons delivered the entertainment, along with a lighthearted take on Savannah's history. If you're looking for a fun, comedy-driven experience rather than a deep historical tour, this is definitely worth checking out.

Kelly Tours was just okay to me. The group I was traveling with booked them as they have extra…read moreservices they provide in Savannah. The buses were way smaller than I am used to when traveling which made it very uncomfortable as I am tall. Also on one of the local Kelly Tours the seats were broken. The drivers in all cases were awesome, but I would not be able to recommend them due to the discomfort of the buses and lack of upkeep.

I am writing to formally report a complaint about a bus driver, operating Route 10 bus number 4511…read moreon Friday, March 20, 2026. Approximately 1500 hours (3:00 pm), the driver approached bus stop at Rivers Ave/Remount NB where my husband and I were awaiting pickup according to the transit app. The driver's behavior was unprofessional, disrespectful, and discriminatory and caused discomfort to my husband and I. My husband is a Retired VA 100 percent disabled U.S. Veteran. "On 20 March at approximately 1500 hours the driver responded rudely and dismissively: "I am not picking up passengers, only dropping off". I approached the entrance with full busfare in hand. I understood her refusing to allow my husband and I on the transit. Respectfully I greeted the driver and entered our fare into the register. She then sarcastically asks my husband to disassemble our small carryon wagon holding a bag of dogfood for our service dogs at home. As we unloaded before entering fully onto the bus the driver raised her voice at me demanding " help him I'm in a hurry, you should have already taken that out". Several passengers sitting near the back began yelling slanders at my husband and I. The driver took No action to maintain control of her passengers conduct. We, my husband and I took our seat at the front right and continued the route in a composed and respectful manner to reach our destination. We feel the said driver's conduct was rude and unprofessional and even Unconstitutional. We are asking for a formal investigation into the driver's conduct; additional driver training on safety and customer service and an apology or compensation for those effected.

The older gentleman who drove the bus was super nice. During our short trip somehow we got on the…read moresubject of investment strageties: real-estate, buying precious metals, TSP, LLCs, ect. This was his third career and slowing building generational wealth and he had his pensions from his two previous careers. What a gem to have so much knowledge and to share it with me! The four star rating is only because the bus was late. But that is only because the bus was having some mechanical issues. If your traveling, the public bus system is great to use. Your smart phone will help you navigate where to walk, what bus stop to wait at and what bus number you should be on. Save money by using the bus. Fares are only $2.00.