I was contacted by a real estate agent, Carlos Reyes after I made a Zillow search. We found Carlos(Marsee Wilhems Realty) friendly, appropriate and competent in his help in our real estate search. Thank you Carlos. read more

They can't take "NO" for answer! I have repeatedly asked them to take me off their Mailing list but they are VERY aggressive, especially an Agent by the name of SIERRA JORDAN! They also try to charge extra because they feel they are so important to do business with! They have a Marsee fee! There are THOUSANDS of better realtors ion Tucson than these guys! I will never do business with these people! And shouldn't either in my opinion! read more

Call me late at night after bed time...and won't listen to you when you say you are not interested. Way too aggressive and rude. Their desperation is disarming. Reymond Ramirez was especially rude. read more

Due to numerous errors of a realtor on this team, and her failure to disclose to me that repairs on the roof of the house I was buying had not been completed as contractually agreed, I was forced to cancel the contract to protect myself financially. Realtors are required by the commissioners rule to disclose all relevant material information to their clients. Especially if it will affect the transaction. My realtor acted unilaterally, and made decisions without telling me. Because of this, I found out about incomplete repairs two hours before I was supposed to sign and close escrow. She somehow assumed that I would be fine, taking on the responsibility of a home with a faulty roof. With my back against the wall, and two hours left to make a decision before close of escrow, I had very little recourse to protect myself. Realtors are supposed to represent you and protect you from having to make a split-second decisions the day before close of escrow. This realtor did the exact opposite. She put me in a horrible position. My only recourse in order to mitigate risk and avoid inheriting the liability of a home with unfinished roof repairs was to submit a three day cure notice to the seller. Rather than completing the repairs, the seller is now trying to sue me. As soon as the realtors at Marsee Wilhems team found out that they were exposed to risk due to the errors they and their team had made, they abandoned me. In addition to the above, my realtor also chose not to submit to the seller an addendum I had signed; and forgot to submit an addendum for a Credit of $1000 at close of escrow. I spent hours on the phone with my lender and title company, making sure that the closing disclosures were accurate before I realized that the problem was my realtor hadn't told them about an important addendum that was a Credit to me for $1000 at closing. In the end the thousand dollar credit is irrelevant because the contract expired (due to the seller refusing to complete repairs in the timeframe indicated in our legally binding contract). But it was all part of a chain of errors that caused me to completely lose trust in this agency. It took me days to go up the chain of command to speak to the principal broker. When I finally did she basically told me there was nothing she could do for me. Now I'm having to hire a lawyer. I've submitted a formal complaint to the Arizona board of realtors. All I can say is steer clear of this real estate office. If you value your finances and peace of mind and want to avoid being lied to, choose any other real estate office. For the record: I have bought and sold three homes in my life, and I have never had a problem. I have never been treated so unprofessionally and with such blatant disregard. I would say, without a doubt that this was a dereliction of duty on the part of my realtor, which has now caused me, extreme, emotional and financial distress. Worst mistake I've made in a long time, going with this office. What started out as an exciting time in my life has turned into one of my worst nightmares ever. Daily harassment by the sellers attorney, threats to my finances. No one should ever have to go through this for simply trying to protect themselves from financial liability-- all due to the mistakes of a realtor. read more

All the agents are right out of real estate school. Marsee Wilhems hasn't sold a home in years. It's all a scam. read more

Horrible. Called and spoke with Anthony. He got all my information and said he would call back to schedule time to look at the house. He never bothered to call back. Luckily the house sold without Marsee. Guess she is not applying for a job! Donna G read more

I listed my home with Marsee Willems through a gentleman named Ray Laker, who mysteriously disappeared midway through the listing agreement. All sorts of promises were made concerning an online presence, yet I received only one online report early on. Ms. Willems has never once given us the courtesy of a phone call. What is most troubling is that not one Marsee Willems Group realtor had shown our home to anyone the entire time it was on the market. While there have been showings, not one from a realtor associated with our listing agent. Go figure. Also, if our home was featured in any advertising as had been initially represented, I am not aware of it. Thank heavens this is a second home that we do not have to sell. read more

I took one yelper's advice below and looked up other review sites for this team. I have worked with this team and thought it odd as some comments below do not make sense. You definitely want to look at other reviews because the Marsee Wilhelm's Team is amazing. I don't think you can fake the following, 305 Zillow Reviews 4.9 rating, and 72 Google Reviews 4.6 rating, and 59 Facebook reviews 4.9 rating. You can also add my vote to those ratings, great service! Thank your Marsee and Jeff for all you do. read more

I always thought Marsee was the best Realtor in town so when I had to sell my home and wanted it done fast I turned to Marsee and her team. Very professional, very helpful, throughout the whole process. They quickly listed it and our house stuck out in the neighborhood because it had the best marketing plan. The pictures of the house are well taken and looked amazing online. And when our sale got complicated beyond what I expected, Marsee and her team were there to guide me through it and close a deal. I highly recommend to everyone especially the discerning yelp community. Thanks Marsee! read more

Totally satisfied! We sold our house after listing it with Ryan Brown. The photos of the house were gorgeous, and we did get weekly reports and very high traffic through the house. Ryan Brown did an amazing job getting the deal done with the buyers and Lissett Jacobson got us through escrow a week earlier than planned. We had some difficulty during the escrow process with a third party but the responses from Lissett were quick and timely and communication was spot on. I never once felt like I couldn't count on this team to get the job done. In the end everything went as planned on closing day. I don't think any other team could have done a better job in this whole process. Ryan and Lissett are professionals who know their jobs and do it well! read more

We had Shelly Marconi for a realtor and she was the worst type of lazy and sleezey realtor you could ever have!!! She was all talk and no action. She never once provided comps, never called for additional consultants. And her father is a contractor who owns a company - and she writes into contracts and requests that the seller of the house has to use the specific company - and of course they suck and did a half ass job. We learned all this after we bought our house. She and Marce Williams are all just a bunch of crooks. read more

Not my favorite team. I've talked to her over the phone and she gave me a loop about a lender. Because I have never owned a credit card and my husband had a credit card but not the best credit score, she gave us NO hope. We went to someone else. So when we went to Lender that helped he ran my credit and it was in the 6.5, higher than my husbands! We were so greatful we didn't let our ambition down because of Marsee's team and opinion of no hope. Also I'm a stay at home mom so my husband is making all the bacon. She gave no hope and I'd never ever recommend her team to others. She ended up helping my brother I see on Zillow. And he laughs at how shady that is now that we talked and he realizes that is pretty low on their half...because his situation wasn't that much different than ours. Anyways I never needed a spare credit card or anything she suggested...just the bug down payment and their is hope for couples who's wives are homemakers to get homes and we did with another team who believed in us. read more

I live in California and decided to sell my home in Tucson. I did a lot of research on the internet and finally decided to go with the Marsee Wilhems Team. I called and talked with Ryan. I flew to Tucson and met him at the property with some contractors that he had coordinated. We walked through the property, decided on what needed to be done and got very reasonable estimates for the work from the contractors. I flew back to California and Ryan took over from there. He took care of everything that needed to be done that I couldn't. He met contractors, made sure work was being done in a timely fashion and with quality. He was there for me every step of the way. I also worked with Lissett. She coordinated with the mortgage company and made sure all of the paperwork was available to us when we needed it. I thought this process was going to be a lot harder than it was because we were out of state, but Ryan and Lissett made sure that everything went smoothly. I highly recommend them to sell your home. Also, I am a home inspector and have been for 27 years. I have worked with hundreds of real estate agents so I pretty much know what to expect from an agent during the sales process. They were outstanding. read more

Marsee Wilhems has the number 1 real estate team in Tucson AZ. She was able to sell my home super fast, and the process was quick and painless. I highly recommend her to others. read more

Marsee and team are incredible! you don't want to "play a professional"! Hire one! and enjoy your real estate experience- buying OR selling. Marsee has your back! read more

After going through several different companies over a 2 year period we ended up choosing Marsee's Team and we loved the service and dedication that her team provided! They worked diligently to sell our unique home and sold it quickly. They also helped us find our new home. You won't be disappointed! read more

BUYER BEWARE of RAY LAKER who is a Real Estate Agent working for the "Marsee Wilhems Group". He may be an excellent Real Estate agent for the Seller in a Short Sale situation. However, unethical from a buyers perspective. He verbally informed a buyer that the seller agreed to the submitted BIdContract before the expiration of the Bid and later after the expiration date, he reneged when he learned of another offer being submitted. Legally, this is Okay, but ethically, you be the judge. read more

Marsee and her team are simply the best in Tuscon. There is a reason they are #1 rated and always at the top. Who else gives Sellers the exposure through internet, television and radio? Love this team read more

We had the absolute best realtor Shelly Marconi! We wanted to see a house and we got in touch with Shelly, immediately she assured us that she would work for us, that she was an aggressive​ agent​ and she would make certain we were happy should we buy a house from her. We almost didn't get the house we wanted because someone made an offer, but because she had contacted the agent prior to the other offer being made (not all realtors would contact the listing agent before she even met us) we were able to make an offer and got the house! She did not stop there she continued to work for us. She will not stop until she is assured you are happy! She is hardworking, aggressive, ​but more than that she is honest, trustworthy, ​loyal and means what she says, she went far beyond her job description to make certain we were happy. If you want a realtor who will work for you we would highly recommend Shelly Marconi, she will not stop until she knows you are satisfied! read more

Seller beware! You will be given a full presentation of how absolutely wonderful the company is - including information about the vast number of homes they sell, their exhaustive marketing strategies, and their extensive clientele base, and their fabulous business model. With that you may also hear about the customer service perks of being called weekly with updates and the thorough follow-through they do with potential buyers (those who have visited the property), and they might have you thinking that paying 7% commission and a fee of $900+ is a deal! Don't fall for it! Weekly calls....NO! Follow-though with potential buys....Not once! As for their business model, they have separate entities/companies doing various jobs which actually leads to a lot of misinformation, excuses, and blaming others. For example they use a separate "Post company" to install the sign posts - which, for us, lead to almost a week delay in putting signs up and two weeks for removal after our contract expired. Same thing with the lockbox "people". Then there is a "selling partner", who you think is your agent because he/she is the one you meet and draw up the contract with - however, later you find out that you have a "listing agent" (who we actually never even met). In sum, this is just NOT a customer service / client oriented business. Worst real estate company we've encountered yet. read more