Store overall has great stuff I mostly only buy for my dog my complain is the cashiers. Too slow. I get it when you get busy however there is no consistency on top of that Today the cashier that I had look like she could barely count the money and she has the nerve to throw the bad opposite of me so I asked my money back and threw my money at her so she could learn to respect others or she'll get treated the same way and I told her she should learn some manners and she told me I should learn some when she was the one in the wrong so I told her OK. You're lucky. I'm not speaking to a manager today. I was pretty mad because she even told me oh do I want to wait longer. Your cashier doesn't know how to talk to people as she had attitude nor does she know how to be one so I hire her as one she was working on cashier number 10. read more

The hoodie selection was GREAT. I walked in with a color scheme in mind... found and bought 6 for under $100. Adding up the retail prices from the original tags, I saved $370 off retail. The checkout line was long but, by luck or common sense there were 6 whole registers open. A quick checkout is great service! read more

Marshalls - Department Stores Near Me - Elmont, New York

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Service is the worse. 2 cashier at the most with a ton of people on line. Value and selection is fine but who wants to waste 2 hours on line to a short or two. They need to do better. Folks are afraid to work. read more

Line is too long in the store. Need to open up so you can go to whatever register you want. read more

Marshalls - Waiting in line at Marshall's in Elmont. Line is already up the aisle. - Department Stores Near Me - Elmont, New York

This one doesn't have as much as other Marshalls and the lines are extremely long all of the time! This was the first time that I was shopping and the line was moving along quickly. I think the biggest issue is when their tags are missing, the original tag of the designer is still attached and they can't find a price they match it with something else and I do NOT approve they need to have a better system for inventory. The shoe selection and clothing could improve as well. read more

My family and i are such Marshall fans. Sometimes we need a break because it can get toxic. The prices are just so addicting. I love when you go theirs just always something new. We also be there forever because we first start off with the beauty section on the first floor, work our way down to the female clothing, shoes, lingerie, babies and kids & handbags. Then we make our way down to the Men section where the house decors and kitchen tools, bedding, & pet. Yeah! You can say i believe we spend an hour here. The service is great to us because we already know some cashiers but overall, i never had a problem with any of the employees. Yes, you might have some slow cashiers but the fast ones make up for it and have the lines moving. They do charge for bags ( i know thats everywhere ) but just letting it be known if you forget a bag they got you cover for a cost lol. Marshalls is where is at. read more

Went to buy some shoes for $20 for a job interview and spend $170 dollars. The line was mad long and the shoes ended up being $40 I actually landed the job so YAYYY! So what I will say is if you need an affordable pair of comfy shoes def go here because that's what I do. read more

The management team here is so rude; from lying about their policy to rolling their eyes and catching an attitude. Had multiple bad experiences at this location. We had to deal with Sarah and Karen (both managers). We were charged wrong for and order with over 100 items. And had to come back and do a return and get everything rung up again. Sarah had an attitude from the beginning even though it was the store that made this mistake and went out of their way to tell us they won't accept our form. After talking to the corporate office and regional manager they were notified and had to accept it. The two ladies at the register were actually helpful. As we were getting rung up people just walked out with clothes in their hand without paying. Sarah made a comment "we can't do anything about it; I'm not security." yet you catch an attitude with a paying customer. This location is a joke; TJ down the block is a gem, go there!!! Their staff is AMAZING! read more

I don't understand why there are 6 cashiers and the line still moves at a glacial pace. everytime I come here I wait a half an hour online

Not my first time here but this particular time motivated me to write a review. Sunday around 10 am and my bf had found a pair of these football cleats on the clearance racks priced at 7$ ! They were missing a shoe lace but for 7$ they're still a sure buy. As we continued to browse through the store he decided to try the cleats on just to make sure of the fit and comfort. While doing this we both didn't realize the tag had pulled off. When we got to the line with our items we waited a solid 30 mins before we were next at the cashier. Why this store has about 10 registers but can't facilitate a line any time I go there is beyond me. However, my main issue was when it came time to ring up the cleats the cashier made a funny face when we explained to her the tag missing stated 7$. We waited yet another 15 -2o mins for a "manager check" and were told they were 26$. This wait time and discrepancy as a whole just annihilated my dose of morning coffee. I was going to head back and look around for the tag but my bf was already restless and doesn't like being held up or scenes at the register. We went back a few weeks later and the same cleats with the missing shoe lace still weren't sold and priced at the same 26$. (I hope they never sell). read more

I genuinely enjoy this department store. Why? Because it's unique in its nature to the Elmont neighborhood! Way back when.... I remember this store used to be a Waldbaums Supermarket. Then they started building Marshalls and everybody thought it wouldn't last because of the crime induced location. I've seen some pretty wild iish at this Marshalls. Nothing too crazy dramatic, raunchy, or life threatening, but this store has a very unique crowd and atmosphere. WELCOME TO THE JUNGLE! If you come here at any given time the shoes will be a complete disaster; the home goods area will probably have cracked ceramic house ware or a broken vase; the area around checkout will have scattered chocolates prior to a bag breaking up, and the line well you can say bye to your evening plans! If you've been craving a trip to the Bronx Zoo, don't waste your money paying toll on the silly bridge-- instead-- COME TO MARSHALLS! In all seriousness though, I do enjoy this store because the pieces are unique in the sense that they don't really have duplicates. You have to DIG when you're here, especially if you want to find something good. Pieces will pop up left and right due to the lack of organization. This store for me is always a great last minute spot to hit up during a holiday or for spontaneous dinner plans, if I feel like spending on a budget and I'm pressed for time. No matter which way YOU look at, I look at it like this: even though the store is messy, the cashiers might not be the nicest, and the line extends to tomorrow there's something for everyone, and it's affordable at that! read more

This location has stepped their game up within the past year. Lines used to be as long a a Michael Jackson concert. Now they have hired competent cashiers and sales floor staff to deal with the demand of bargain hunters. The inventory has gotten alot better with more sizes being available and cleaner store layout. I get here at opening and have had very pleasant shopping experiences. Great selection of shoes and great acessories. I just wish the Children's section offered more selection. read more

Lazy and rude staff. I had several unused items with tags on them (Marshall's policy is they will give you a store credit if you are returning items without a receipt) and they did not take back 1 thing!! Later that day, my sister and I tried returning the same items at a different location, Lawrence, and we got 2 store credit cards totaling to about $330. Therefore, it was doable to make the returns, but the staff at Elmont was too lazy to do it! Very disappointing and embarrassing. read more

Okay i like Marshalls! This location carries a variety of things from, shoes,clothes,home decor, home essentials, beauty products, purses, bags, toys & books for kids, food, even furniture! When you walk in you have to first find a shopping cart that works right. It's annoying. Shoe section is pretty messy i wish customers wouldn't be so inconsiderate and leave every shoe that they have tried on on the floor! Clothes- i think if you are willing to sift through racks theres something for everyone! They do have a fitting room! But be ready to be treated like a criminal when entering room, im surprise attendant doesn't frisk and pat you down. Haha.. i know she's doing her job but jeez. When you finally find something, get ready to be standing in line for 30 minutes or more sometimes. Lines are exceptionally long and registers are slow. Oh, how i hate finally finding something.. and having to leave stire without it because of line. Restroom? Yes All in all come find good deals.. but be prepared to spend longer time than expected. read more

I decided to check out this Marshalls and let me say i am usually more of a TJ Maxx fan rather than their sister Marshalls. The store is clean, organization is good not great and I applaud them for their clean accessible bathrooms. I found a great selection of in style and season clothing at a bargain...so excited. The best feature to this store is their dressing room, the attendant was sweet and the lighting and mirrors are some of the best I have seen. Their down fall is the mile long line which seemed to move slow. maybe open all registers when there are so many customers... I would go again :) read more

Marshalls - Department Stores Near Me - Elmont, New York

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This place is ridiculous and I can honestly say I'm only a Regular because my mom LOVES this place. THE LINE IS ALWAYS RIDICULOUSLY LONG!!! Honestly, it does not matter at all what time you go here, what day, how's the weather, NOTHING! There is nothing that makes a difference. This place is always crowded. The shoes are usually all over the place. It's rare that I'll find a decent looking shoe in my size. The clothes are everywhere. You'll have to dig so make sure you have your shovel with you. It's so annoying. I'm already not a big fan of shopping. The whole process is just too annoying but when I'm in a store like this it makes it that much worst. It's such a task to have to dig and dig and dig threw racks of clothing to find anything. They truly need a better system. I'm sure they miss out on plenty of sales due to customers not wanting to fish for pieces of clothing. read more

Very rude cashier I encountered she thought she was the owner of the store where I have some had some very nice people that work there since I have been going there since they opened but I ran into this one rude woman where I had my receipt and the item was $10 and she was giving me a hard time on her return how dare she really Marshalls really stopped at a hiring some nice quality people because a rude staff makes for big business and this is at the elmont one in in Elmont read more

This Marshall's has a good selection of clothes and household items. The organization is okay, but the customers really mess up the shelves and the staff just can't keep up. It can get very crowded, so better off browsing during a week day. Since their prices are reasonable, it's fun to shop there without feeling too guilty. Of course it's hit or miss for finding things in your size or styles that you like, but worth a visit. Be quick because items are available one day and then completely gone the next and never come back. I found the fitting room attendant to be kind of annoying. She's always staring at everyone who walks by. It's awkward because there's a mirror outside the fitting room, but who wants to linger being stared at? There also seems to be something odd about a majority of the people who shop there at peak times. They almost always have at least 4 kids in tow and probably a baby pushchair. The clothing aisles are narrow, so if a woman pushing a baby heads your way, you have no choice but to turn around and walk away from whatever you were looking at. Repeat every 5 minutes. (It's like the live action version of the computer game PONG, but you're the ball). The same women tend to either sing(!) or yell at their kids so much that you'll turn around and walk away regardless. Of course you might get hit into by a cart or baby on wheels, then stared at like it's your fault that you don't have eyes on the back of your head. Finally there are the dads who encourage their kids to play tackle football between the aisles. The one thing about discount stores is the crazy way it makes shoppers act. They really pile those carts full of stuff, hence the super long lines. I usually only buy one item if that, and have on occasion put it back rather than wait in line. read more

It's very messy. And upon reading the reviews I honestly can agree. The staff is rude. Unhelpful and nowhere to be found. Lines are forever ridiculous. It's like the cashiers move I. Super slow motion and it makes zero sense when they have 10 registers open. Go to TJ mad. This location acts like they in the HOOD. Just plain ghetto. I was considering shopping her many times and walked out due to the lines and lack of staff on the floor for help. If I could 0 zero stars I would but I'll give 1 for the fact they be open atleast. read more

My oh my do I love this place!!! It's like the little person on my shoulder telling me go in and get something , everything is on sale and reduced even more. it's ok just charge it..... hehehehe I know that's terrible but let me begin telling you the deals in this place!!! 1st they renovated and made everything nice and organized. They increased their staff and got all new automated registers and lines. The buyer for this Marshall's knows what they were doing. They get new stuff all the time and you can't beat the deals. Sometimes I find things here at 70%... yes 70%% ahhh how nice that sounds in my ear... Ok now what are you guys waiting for, go out and go shop! See you there... read more

Decent, but the lines are always a mental test of patience. The cashiers are slower than it takes a fat man to exit a restroom after indulging at the buffet line... read more

Marshalls - Department Stores Near Me - Elmont, New York

Let me first say-- I LOVE Marshalls. Anyone who knows me knows it. If I don't get it online, chances are I got it from Marshalls. I can be oblivious when necessary--and at Marshalls, it's the number one requirement. I go into a zone. I can stay forever. It's the perfect ambrosia to satisfy (at least for a while) the constant hunger of my shopping addiction. I get a bit annoyed at Marshalls, however. Truly, no matter what time of day, night, morning, weekend, Thursday, whatever -- there is a line. And it's too long. And there aren't enough people at the registers. And every single Marshalls has this same thing going--too little staff--right? Right. Too little,even if you include the friendly armed security guards. So whole families with mile-high piles of back-to-school gear in their carts wait... and wait... Eternally.... In that roped-off line... the line that's long enough to be the line for the greatest amusement park ride ever... That's the part I don't like. But my very own mile-high pile keeps me coming back for more. In the end, apparently, it's worth it. My retail therapy dream come true. Of course I always wake up to reality on that line... But I'll be there again tomorrow... It's been over a week already, so I'm officially in withdrawal mode... read more

Its convenient but the employees are quite unprofessional. They need to hire more professional employees. And they need to maintain the store better. Also be careful some merchandise is damaged. Check before you buy. read more

stay away from this marahalls and there layaway !!! the employee's are thief's !!! they will go in your layaway and steal your items or swap out your things with different size's !!!! i will be writing to corporate , this is the second time this has happened to me at this location !!!! i'm warning you !! they are theif's !!! Update!!!! 6.2.2018 , they stop accepting shoes on layaway !! Lol they also steel shoes off layaway here as well hence why they stop accepting it on layaway!!! read more

Marshalls - Department Stores Near Me - Elmont, New York

Omg this is serious the lines here to checkout are seriously tremendous and out of control.. you can barely get threw.. I waited almost 30 mins and only moved up 3 spots ..I had to leave lines was wayyyyy to long..they seriously need to open more cashiers. .all of those cash registers should be open when only compared to half. read more

Marshalls - Saturday evening rush hour - Department Stores Near Me - Elmont, New York

Customers at this place (including me) have a 3 step shopping process: 1. Pickup item. 2. Check price. 3. If it fits, throw it in the cart. If not, just toss it on the ground lol. Seriously I've been coming here for 6 years and this place is always messy, im walking all over clothes and hangers. But they got some nice stuff sometimes you just gotta find it hiding in the mess. Good place to get a gift item when you got like only 10 bucks lol read more

Always a mess, I've seen throft stores more neat than this store. Prices and sizes are usually labeled incorrectly so be careful if you shop there so that you don't pick up the wrong thing. I know they advertise great prices, but a lot of stuff is just as expensive if not more expensive than other places read more

So I worked at this store. The staff was great, the pay was great, but they fired me after 90 days. They fired me smack down in the middle of my shift which I thought was completely wrong, and inappropriate to do. The two managers who did it were Sarah and Marie. Then, I tried to explain to them with tears on my face, that I have a learning disability, and it did not work at all. In my opinion, it was terrible, and I was completely broken the rest of the day. I worked my but off day in, and day out. They said reasons for firing me were phone usage, and doing too much wandering, when there's hundreds of other employees that I've seen with my own two eyes use their phone. Also, there are these two managers there, Kareen and Sarah. They both have a terrible terrible attitude. Never smiled, never said hello to me, and always had something very off colored and rude to say to me. They should not be managers there at all. Not recommended as a job. read more

Super rude staff at this location. This is the second and last time i visit this particular Marshall'. As I was leaving, I did not realize the wheels of the cart locked. I had semi-heavy items and recently had surgery. An employee ran to the door and very rudely exclaimed that the wheels lock. I said I know now , thats not nice ( i was smiling) and started to slowly pick up my items. The employee stated again super rudely, they lock! He had no social skills, customer service skills non/existent! He then grabbed the cart. The whole encounter was uncomfortable and strange. read more

I purchased exercise equipment for 20$. Was happy with my purchase. Marshalls have good deals you just got to look around

Came get some pillows for a good price, a lot reasonable prices. However the stores a mess it needs some organization. I wanted a item but it was damaged the only sale price or discount given was 10% present which was nothing. A few things are a bit over priced. They do lack customer services people are pricing and siting down. In my opinion that's not good presentation. Anyway got what I needed. Please clean up the whole store it needs it ... read more

This store is a hit or miss, just like any other Marshall's sometimes they have good items for sale and sometimes not. This review is based on the store customer service, which is horrible. I went in and ask if they sold passport covers. I was told in the travel section. After looking around for like 5 mins I finally found someone who was able to assist me and he told me they were kept in the area while you wait in line. So I went over there and wasn't able to find it so I ask someone and they told me back in the travel section. No one never knows where anything is and the run around is just ridiculous. I end up leaving and just buying it at Target. This is not the first time. Last time I went in there for the travel Neck rest and was mislead around the the whole store. Also be prepared to wait on line for 30 mins or more in this store. As soon as they open is the best time to come cause you will find someone to assist ( hopefully) and the lines are someone short. However, I probably would come back to this store if I'm looking for something. I'm just aware of all the confusion that will take place, and the extremely long lines. read more

I know part of the experience of shopping at a Marshalls or TJ Maxx is sifting through everything to find something you like at a discounted price but the disorganization of this location, especially in the shoe section is unparalleled. I dont expect it to be immaculate but its hard to even find a pair of matching shoes, how am i supposed to buy shoes when i cant find the pair? And the line is usually incredibly long with 3 registers max open at a time. I dont hate Marshalls but I hate this location. read more

This is legitimately a hidden gem of a Marshalls. If you've seen the line here, you probably realize it isn't too hidden, but theres plenty of fashion to go around. Moschino Jackets. 50% off. Heaven. The TJMaxx's in New Hyde Park and Greenvale never have deals like that. They also had some great DKNY trenches and puffers. Home stuff is great here too. Sheet sets are under $20, and name brand towels start at under $10. Their slow lines and lack of personal furnishings cost them the star. read more

I always manage to find something at this Marshalls. The issue is that whenever I come to this location it tends to look disorganized and disheveled. My second issue with this Marshalls is the horrendously LONG line that I have to endure. If there are about 10 registers why does it take so long? Actually I am on line now and I want to literally jump behind the register, ring up my own items, and leave lol. Hopefully this location can do better because I always manage to leave with something cute :) read more

I was mostly a T J Maxx shopper. I decided to try Marshalls in Elmont since it is close to me. I am addicted. True sometimes the store is a little messy but I always find great things there. The ladies in the dressing room are nicer than the ones in the more expensive stores. I am always proud to say that I got it at Marshalls when I get a compliment on something I am wearing. read more

My Oh My!This Place always look like a Disaster,If you re a picky shopper Please do not go to this Marshall s because You will not enjoy your shopping experience one bit.This Place really need help,things are scattered everywhere,and please forget the shoe department .What s funny about all this is that every time I go there you will see me coming out with 2 or 3 shopping bags because I always manage to find something to my liking.So if you re a relaxed shopper with time in your hands give it a try I am sure you will be coming out with a few bags as well.But Keep in mind it s like a Zoo in there. read more

I love I love to shop over here very good prices. but they need to organize the store more often

I love Marshall's. You can always find something great and at a good price. However, the Elmont location..no matter what time you go the line to pay is always ridiculously long and does NOT move fast at all. So don't expect a quick trip. They need to open more registers or have people ring up items faster..something! read more

I love this Marshalls! I don't know if it because I live so close & I'm used to it but it's def one of my favorite places to shop! It's always a hit or miss so my theory is - if you re debating on getting something- I say go for it, you can always return it before 30 days if you don't like it ! Also, be prepared for long lines - can't do anything about it but be patient, I try and go super early on weekends or late at night. HAPPY SHOPPING! read more