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    Marshalls

    4.3 (7 reviews)

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    Tuxedo By Sarno - A group of young people wearing prom formalwear

    Tuxedo By Sarno

    3.2(13 reviews)
    1.2 mi
    $$

    I have rented tuxedos from here before and never had a problem. This time however, things weren't…read moreso great. I discovered that the seam on my pants had a 2 inch opening in the inner seam on the right leg of the pants. I received an email at 11:00 am on the day the tux had to be returned to remind me about returning the tux. I showed up at the store at opening time (12:00) and had to wait 20 minutes for the worker (in dirty pants) to open the store. When I questioned him as to why they didn't open on time, he said he had to attend a sweet 16 party the night before! Really? I had a wedding the night before! How about taking your job seriously and getting to work on time! I will look for a different store if I need to rent a tux in the future. Poor customer service!

    I would have liked for the sales rep to have mentioned the style fit of the pants. Also on the…read morefirst fitting the pants were long by 2 inches on the second fitting which happened cause I called to confirm, the pants were now wider but length was good, I kept the pants as it was two days away from the event and I figured the tightened grips on the side would help but the tightening grips were faulty and did not work so I spent most of my time at the event holding my pants up, I advise the staff of the situation when returning the items and he was apologetic, the staff was customer friendly but the items really put a damper on my experience. Honest review.

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    Tuxedo By Sarno - A group of young people wearing prom formalwear

    A group of young people wearing prom formalwear

    Tuxedo By Sarno - A group of young people wearing prom formalwear

    A group of young people wearing prom formalwear

    Tuxedo By Sarno - A group of young people wearing prom formalwear

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    A group of young people wearing prom formalwear

    Marshalls - deptstores - Updated May 2026

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