Terrible place do not go here if your actually care about your pets. Couldn't even get simple…read morequestions answered.

0 STARS!! This place has now k*lled TWO of my dogs and showed zero grace, sympathy, respect,…read moreanything in return. Years ago they ov3rdos3d my teacup chihuahua with his vac!nes. Today (05/29/26) I took our beloved miniature dachshund in at 8:30am to get neutered and he was k*ll3d instead. At 9:30am we were called and told that the sedation went fine but his test!cles hadn't dropped so they needed our permission to "find them" because it cost $100 more. They said there were no pros or cons to continue or stop the surgery so since we were under the impression he was already put under, we agreed to let them go ahead with it and we would pay the extra money. The vet did not run proper tests on my dog beforehand or check his heart, which was enlarged (found out after d3ath), and put him under in which the anesthetic k!ll3d him. If they would've taken 1 simple step to check, our sweet boy would still be al!ve and well. They also waited over 5 hours to call us around 1:15pm to even tell us the news and when we showed up less than 5 minutes later, he was already cold and stiff. While being very dismissive, defensive, degrading, heartless and down right rude to us, the lady who called us at 9:30am argued that she "never said they had him sedated on the phone" which is an absolute lie. The vet was so defensive and said he did everything he could. We were then told that since his test!cles hadn't dropped, the surgery wasn't even needed because he was more than likely infertile. Then why'd they do it?? Why didn't they tell us that on the first phone call?? He shrugged his shoulders and didn't have an answer then. I asked about the huge time gap from 9:30am-1:15pm and he said "he tried calling us at 11am and it didn't go through" so in his case he didn't get an answer so he waits another 2 hours? We never got any other calls besides at 9:30am and 1:15pm. When asking for all records and receipts to be printed off, they argued until they were blue in the face that our dog had NEVER been there, that's also not true. He'd been multiple times for vaccines and routine things. They finally found 1 singular visit in their records but none others. The vet was also adamant about sending the x-ray that was done after death, instead I took a photo of the computer screen which shows a time stamp of 10:04am. My dog was long gone before they said anything to us so they could make up a story, they were prepared. They still tried to keep our deposit and make us pay for the cr3mation or we another option given was we could just do a mass cr3mation and toss him out. When I declined (after going back and forth to try to keep our money), they tried making me leave with my cold, stiff dog, in a dinky towel in front of their fully jammed packed waiting room. It was sad, embarrassing, degrading, heartless, and downright inhumane of how we were treated. DO NOT go to this place if you want to keep your animals alive. I'm not the only bad review and I also know they have deleted other bad reviews. Keep your babies safe, do not go here no matter the circumstances. HORRIBLE EXPERIENCE!!!!!

Dr. Casey Talbot is by far the worst Vet I have ever even heard of. He was not even my pets actual…read moredoctor at the clinic, I was told to call back when the prescription ran out, I called and asked what the next steps would be and simply asked the front desk why we would need another examination if one was conduced last time. I got no response, just immediately placed on hold until Dr. Talbot who isn't even our doctor, answered completely unprofessionally and told me if I had questions about why another exam would be needed, that he would then be refusing my services and also wouldn't let me speak to another doctor or just use our Original doctor when she returned from vacation. Forcing myself and my sick dog to have to start all over on a search for another vet. A truly sick person and even worse Vet.

Claim to be a exotic vet I have been there twice both times were negative experiences that lead me…read moreTo believe without a shadow of a doubt they do not have experience with reptiles. First time I went here one of the vet techs freaked out that I brought a snake in I could here her screaming about it (yes vet tech not receptionist) Snake should of been given a enema but I was sent home with a$200 vet bill and a dosage that Dr Sherman said should be ok this snake died over that weekend visit was on a Thursday death was on following Sunday. I decided to give them another chance which was a mistake. Had a rescue I took in with a respiratory infection They wanted to concerts not a culture test I declined x rays they prescribed baytril to be injected daily, I told them I've never done injections before so Dr Sherman said he would show me how, I wait for them to come back noticeably absent was dr Sherman, the vet tech comes in asking me if I wanted to give the injection I told her I didn't Know how but I could watch video later. She reluctantly injected snake while I was there later to find out she did it improperly I called vet after I left and got to a point where I could watch a video and contact another vet for pointers. I then told Dr Sherman what all she did and his response was is the snake dead how is she doing, well New Year's Eve I go to check on her and she is dead .... They may be ok for dogs and cats but idk I do know they are over priced and do not seem to have proper knowledge for reptiles. They also charged me the price of a full 100ml bottle of baytril when i was prescribed under 30ml

Absolutely the best people to help in one of the most difficult situations. These ladies are…read moreabsolutely phenomenal at their jobs. Kind, gentle, patient, and caring.

Years ago I had this wonderful doctor and assistant come help send my dog to heaven. They are…read morepatient and very compassionate. I'm sure she'll remember my Charlie. A 13 year old coonhound mix born with a huge lump/bone on the top of his head. I fed Char Char his peanut butter and then waited for his angels. Next was his beautiful sister McKenzie and cousins Sissy and Max. All in Heaven now, happy and healthy She was a God send throughout these years. Thank you.

Stay far away from this clinic. Sterilization is not done properly during dental procedures. My dog…read morewas diagnosed with phlebitis from the IV test at a new clinic. I went to healing paws per a recommendation from a friend. The phlebitis occurred during a dental cleaning (that Dr Betty pushed hard for income). Initially went in for a broken tooth which she decided not to pull. I received care from a better vet in a different zip code and I'm so glad I did. My dog has a serious infection caused by incompetence from a vet clinic who will gladly fire you as a client once they're under fire with the law. Be cautious.

After my pup, Daisy, had been sick for a few days I decided it was time to make her an appt. I…read morecalled Healing Paws and they gave me an appointment within the same afternoon which was very relieving. They were super friendly and detailed at the front desk, even offered a beverage while we waited. Carmen took us back and was so kind & very gentle with Daisy. I didnt have to wait too long during her exam, and they checked in with me & explained everything so I could understand it. They also double checked to make sure I approved every charge & gave me options to fit my budget. Very satisfied overall!

It is easy to make appointments here, and the office keeps us up to date on what our animals are…read moredue for: vaccines, etc. Also, they are very understanding when you have trouble getting large dogs to their appointments!  (Let's just say our Great Dane had issues.) Their boarding services are wonderful and very reasonably priced. We felt very comfortable having them take care of our Great Dane after he got neutered knowing he would receive his medication on time and eat quality food. Now to the vet: Dr. Scott Peters has been our family veterinarian for close to two decades. He's maintained the health of our donkeys, horse, dogs, and cats (yes, it gets noisy sometimes out here!). He saw us thru two donkey pregnancies, has a great after-hour emergency service (which we have used more than once), and helped us keep the feral cat population down in our area by spraying/neutering the ferals my mom would trap and bring in (I think most vets would have told her that was crazy to do). If you need veterinarian services in the Ava area, I recommend the Animal Clinic of Ava.

I have taken my dog to Ava for a few years and the staff has been great. I recently had to put him…read moredown, and the care and compassion shown by everyone was unbelievable. They truly care about the animal and the person. I will be taking my new dog to Ava for treatment you can rest assured.

We have an English Bulldog puppy who has been seen by Dr. Mallard and Faith since we adopted him…read more He started to experience some problems and Dr Mallard has acted as our advocate with the MIZZOU veterinary school. He is very knowledgeable, caring and calming (to us) and always takes as much time as we need to understand everything that is going on. We live 1.5 hrs from the clinic and wouldn't dream of changing doctors! Dr Mallard's assistant Faith is awesome as well. She communicates with us and never fails to promptly return our calls.

I have taken multiple pets here over a year or so for reproductive health screenings and semen…read morecollection. This clinic is wonderful! Staff is awesome! The building itself is clean, and up to date. Just goregous. Staff is helpful, friendly and very caring. Prices are fair and even significantly LOWER! Than other clinics for certain services. I am a professional dog trainer and I travel the contry worh our 24 performing dogs. They are my pets and best friends and they come first. I drive hours out of my way just to visit this clinic and staff. I've had several amazing experiences with multiple staff members, this place never disappoints! I HIGHLY RECOMMEND!