Both of my daughters have been seeing Dr. Wan since they were born, and we have always had a…read morewonderful experience at this clinic. The office is clean, bright, and welcoming. The nurses are kind and polite, and Dr. Wan is very professional, patient, and caring. Our girls feel comfortable here, highly recommend!

Dr. Wan has been my son's primary physician since he was born, and he's now 7 years old. We commute…read moreannually for physicals from Nevada to California to see him. His staff is also amazing and quick to turn around important documents that are required for school.

Been at his care with my brother since I was born and he's been the best ! Not only is he funny,…read morebut he's great at his work and truly cares for all his patients.

The doctors and nurses are really nice and friendly. Checkups are often detailed and quick…read more Overall, I would recommend this place 100%.

Would not choose this office. The front desk staff is extremely rude and unprofessional. They had…read moreme complete multiple steps and tasks as if I were going to be seen, and only after all of that did they tell me they weren't accepting new patients. It was a complete waste of my time and showed a total lack of communication and respect. I would not recommend this office at all

Dr. Simon's is truly the best. His office is such a special place- fish tanks in every room,…read morefriendly staff, and his golden retriever is often there! It's such an inviting and warm environment for a doctors office. It's really unlike any other place and once you've had care from him you really can't go anywhere else! My oldest daughter wants to be a doctor and Dr. Simons always includes her in her everything and even sent her home with some fun doctor tools! I'm really so grateful we found him and that going to the doctor is never a scary experience for my kids. We leave with a big balloon, bouncy ball and always a smile. Thank you for creating such a great place!

Not the cheapest, but they make healthcare easy. The care is high quality. It's easy to get ahold…read moreof a doctor or nurse practitioner, and they can easily any referrals. If you can afford it, this is a great choice.

We signed up because they called this a "concierge" style model on the website. It's not really…read moreconcierge at all in my opinion. You pay a fee like $40/month I believe to join the practice. We ended up leaving after 2 months of our baby being born and went to another truly concierge-style pediatrician. The issues we had here was that 90% of our encounters were with a Nurse Practioner. Maybe I just got unlucky and never had an md available. The final straw was probably when my baby had his 2 month vaccine, ran a fever the same night, and the NP picked up the after hours call. She made us really nervous that something was extremely wrong even though it was just the vaccine. I mean after hours is for emergency. What if it was something worse- couldn't a doctor at least be on call? They also bill you for everything. I mean everything. Just sending an email with a photo of my baby's red bump, and then they ask to jump on a call for a few minutes just to tell me it's baby acne and then they bill $300-$400. Why not just respond via email. The same thing with asking basic questions like he's spitting up, constipated. Need to jump on a call and then get billed $300-$400. Money is not an issue for us but overtime it just seemed so ridiculous and prevented me from even wanting to email or call in. They also seem to love probiotics here. My baby had dry skin and the nurse told us to use probiotics to resolve it? He's spitting up, she told us to use probiotics. He's constipated. The solution was to use probiotics. My baby also developed a flat head. They sent us to physical therapy and to get advised for a helmet right away. At my new practice, the MD wanted to take a look at him first and then sent a referral to UCSF to get consultation with their cranio team. Anyway. I just felt like it's really cookie cutter here. Didn't feel like they cared about my baby at all. It's more like they provide good service. Yes someone will always respond to your email right away and answer your call. But just expect an NP or to be billed for every conversation you have with them.

Dr. Avril Swan of Whole Family MD is a concierge physician and she is the gold standard in…read moreprimary care. You can't find better health care anywhere. She considers her patients to be partners in creating personalized health care. Since Ive been seeing Dr. Swan my health has improved DRAMATICALLY. Her front desk and office people ( Gaby and Rhedora) are kind and efficient and they get stuff done in a timely manner. This concierge medical practice is a lot less expensive than many that are out there. And for a reasonable fee I am experiencing the finest health care in my life!

Dr Swan is one of the most exceptional, compassionate and capable healthcare providers I have…read moreknown. I have the greatest confidence in the quality of her medical care. I feel very fortunate that she is my PCP .

Just a great, all around pediatrician for my two kids (15 and 18). We have been seeing Dr. Chen…read morefor a couple of years since their former pediatrician retired. We have had a lot of weird health issues and Dr. Chen has helped us patiently sort through them. I would not hesitate to recommend her!

From the owner: This provider is part of Sutter Health, dedicated to creating a more personalized healthcare…read moreexperience.

My ob/gyn referred me to this practice when I was pregnant years ago. I scheduled an interview…read morewith Dr. Mitchell Sollod and was so impressed with him that I noted his name down when I delivered my daughter. I was surprised that he came later in the day to check on her and meet his new patient. We've seen Dr. Sollod, his daughter Dr. Janet Sollod and Dr. Fung during the past 11 years. They have always been caring and nurturing with both of my kids. When my daughter was diagnosed with kawasaki's disease, they went over and beyond my expectations, really being an authority in the hospital on her care and making sure her follow ups after her treatment were scheduled. I never worry about my kids having access to medical care because I can always call 24 hours (and I have) and get in touch with one of the doctors in the practice. I wish they saw adults because I'd love to have a PCP like these doctors.

The care provided by the doctors (Dr. Sollod in particular) is outstanding…read more However, the administration (billing/scheduling/assistance medical or otherwise) is the worse than you can imagine especially since Sutter health took over. I am all for centralization / streamlining / cost-cutting / removing redundancies etc if they are efficient/organized and are passing on the savings to the patients. However, when they give the impression of not knowing their ass from their elbow and you are left in a Kafkaesque state of calling every day on and on for several days for booking a slot for something simple like a flu shot, the system is definitely broken. Sutter health administrators try to make anything and everything as hard as possible so that they can bleed you for green

My OB referred us to Dr Shibata as the best. While our baby girl is only 3 months old, Dr Shibata…read morehas been an amazing Doctor so far! We adopted out of state so I called her office to find out how the first check-up would work given our unique situation. Typically you make an appointment 1 month after birth, but we didn't know how long we'd have to stay out of state while the paperwork was finalized. Dr Shibata offered a free phone consult where she and I worked out a plan. She was encouraging and patient with my many questions and when paperwork was finally signed she was warm and congratulatory. We've only been to see her twice (1 month and 2 month check ups) but we've never waited long and she is amazing about answering ALL of our many questions and letting us know what milestones we should be looking for. I feel like she really listens and makes sure you get all your questions out and answered, which can be hard to find in a busy doctor. Because of the adoption we had a ton of medical records from our baby's birth parents and I was shocked and impressed that between visits she took the time to read through the records and call out some things the next time we saw her. Thank you, Dr. Shibata. We hope to be patients of yours for a long time!

Dr. Shibata and her office staff are absolute rockstars! As new parents, Dr. Shibata was perfect…read morefor us. She is patient, calm, supportive and very caring. She provided excellent care for our daughter while we lived in The City. She is professional and very knowledgeable. I highly recommend her to anyone looking for an excellent pediatrician in SF.

We started going to Noe Valley Pediatrics few months ago, with our newborn. The staff has been…read morevery friendly and we have not had any trouble scheduling appointments, as others had mentioned here. Yes the building is not remodeled and they use paper files, but all we want is good care and an attentive pediatrician. That is exactly what you get here. We are mainly with Dr. Elizabeth, and she takes her time to stay with us the full 30 minutes. Does not rush us out of there and is extremely attentive and friendly. We also had visits with Dr. Anne and Dr. Tan, both of which were great and we wouldn't mind working with any of them. The front desk team have been always welcoming and the response times of phone/email have been reasonable.

We adore this practice and consider ourselves so lucky to be a part of it. The vibe is perhaps…read moreunique today but immediately recognizable to children of the 80s... paper charts and no screens in the exam rooms means the caring and experienced physicians get to really spend tons of time talking to and actually looking at their patients. The staff is responsive via email and by phone, and there are 24/7 escalatory paths for advice and emergencies with the littles.

This review is for Dr. Jacqueline Antoun! I brought in my daughter this week for low grade fever…read morelasting for two days, no food intake, weakness and fatigue. She was confirmed to be negative for strep but when I asked if this may be a flu, she said no antibiotics needed as this is a virus. Two days later, my youngest got the same symptoms and so did their cousins( we all were on a family gathering prior to my daughter getting sick). BUT! Cousins were tested for a flu (which we were not offered, despite my specific question about it), in another clinic and then were prescribed Tamiflu. Cousins now are feeling so much better. When I called the clinic, the rep said I need to go buy a test from a pharmacy, check if we also have a flu and if confirmed to make another appointment to be able to get the medication. Really?! I will have to buy a test now , pay for previous appt (10 min), pay for another appointment and then pay for meds when it could have been avoided, had the doctor spend more than 7-10 min. It's sad watching your kiddo being sick for soon to be a week and to have to tell them to tough it up when there is always a better option.

We went to this practice for a year with our first child before switching to another pediatrician…read more I would caution any new parent looking for a pediatrician to look elsewhere. The doctors seemed more concerned with being right than truly understanding our concerns and speaking to us as new parents with empathy. They were cold and never seemed to remember our child or discussions in our previous visits. When our child was born, one doctor told us it was unsafe to take them outside for a walk for the first 3 weeks because they could get germs from others. Not to mention they charge for providing immunization records for preschool/school, releasing medical records to you ($25), if you forget your vaccine record. I never got the sense they care about their patients. It's night and day with our new pediatrician, who is warm and goes above and beyond for our child. This is your warning - choose a different practice!