My OB referred us to Dr Shibata as the best. While our baby girl is only 3 months old, Dr Shibata has been an amazing Doctor so far! We adopted out of state so I called her office to find out how the first check-up would work given our unique situation. Typically you make an appointment 1 month after birth, but we didn't know how long we'd have to stay out of state while the paperwork was finalized. Dr Shibata offered a free phone consult where she and I worked out a plan. She was encouraging and patient with my many questions and when paperwork was finally signed she was warm and congratulatory. We've only been to see her twice (1 month and 2 month check ups) but we've never waited long and she is amazing about answering ALL of our many questions and letting us know what milestones we should be looking for. I feel like she really listens and makes sure you get all your questions out and answered, which can be hard to find in a busy doctor. Because of the adoption we had a ton of medical records from our baby's birth parents and I was shocked and impressed that between visits she took the time to read through the records and call out some things the next time we saw her. Thank you, Dr. Shibata. We hope to be patients of yours for a long time! read more

Dr. Shibata and her office staff are absolute rockstars! As new parents, Dr. Shibata was perfect for us. She is patient, calm, supportive and very caring. She provided excellent care for our daughter while we lived in The City. She is professional and very knowledgeable. I highly recommend her to anyone looking for an excellent pediatrician in SF. read more

We've been seeing Dr Shibata since my daughter was born three years ago. This review is long overdue! She's been such a wonderful and caring pediatrician. She visited our newborn in the hospital and through Covid has been very available for virtual appointments and in - person (as needed). I can't say enough good things about her and her caring bedside manner and attentiveness. read more

We love Dr. Shibata and Kim! As a first time mom, Dr. Shibata was the perfect match for us as she is very comforting, supportive, and a great listener whenever I had concerns or questions. She's informative, caring, and always made my daughter feel at ease and comfortable under her care. Kim was always very helpful and kind whenever we needed to book, cancel, or reschedule our appointments. She never rushed us and always made sure we had everything we needed before walking out of their office. We just recently switched pediatricians only because we've moved out of SF and changed our insurance plan. If not for those two reasons, we very much would have stayed with this practice. read more

We've worked with Dr. Shibata for two years as the pediatrician for our first child. She is incredible! Our kiddo was born with a rare health condition and Dr. Shibata was a patient and kind partner in managing the difficult situation and always making sure our child had the very best care. More generally, the experience of working with her is great. She's caring and conscientious, she answers all of our questions thoroughly and patiently (including some that are probably just basic parenting questions, rather than medical ones). As a parent herself, she's empathetic and understanding about the pragmatic realities of parenting. It's also clear that she genuinely cares about our daughter. She's available same-day (via Zoom!) if we're concerned about something and want to get a quick consult / gut-check, and her office is easy to deal with. If you're looking for a pediatrician in SF and she has a spot available, we'd HIGHLY recommend working with Dr. Shibata! read more

One word that describe Dr. Shibata. Awesome!!! She will take the time to care for your child(red). Her office is clean bright and well organize. Dr. Shibata's staff (Lana Kim Rosie) are FANTASTIC!!! (Lana best shot giver ever.) Any questions please give Dr. Shibata's office a call and you'll see.. Alway a joy to be there read more

Dr Shibata is a fantastic pediatrician who has done a wonderful job caring for both of my children. Beyond routine patient care, Dr. Shibata really takes the time to help my wife and I understand all treatment and tests and asks great questions to learn about our children's health and well-being in detail. In addition, she has been quite flexible in seeing both children whenever we have had any urgent issues. Choosing a great pediatrician is an extremely important choice and I'm very pleased that our kids are in her care. I can't recommend her highly enough. read more

Awesome pediatrician! She's taken care of our son since he was born. She is a dedicated physician. When my son was born, she came to the hospital every day and checked on him. When I had questions on lactation, she knew how to help and referred me to a lactation consultant, who was also wonderful. She listens to every one of my questions, regardless of how silly it might be. She is genuinely interested in anything that I ask and how my child is doing. She also makes sure that she answers my concerns. My favorite thing about her is that she answers my calls. I can call anytime and she'll call me back to check on my son. When my son went to the pediatric urgent care, she called to follow up on my son before I even called to make the follow-up appointment. If my son is sick, I can call and usually get squeezed in for an appointment. I know Dr. Shibata spends a lot of time with every one of her patients and their parents. Sometimes, a routine visit might take a little bit longer because she is delayed with another patient. I recognize that I might have to wait a little bit, but I'd rather wait and have a caring physician who will address all of my concerns than be on time with a doctor who rushes through an appointment. In the end, I know that Dr. Shibata is always looking out for my child and us. With regards to the parents who complain about the lack of parking, please remember that the office is in San Francisco and in an area with many physicians' offices. There is going to be limited street parking period. This has nothing to do with the care that Dr. Shibata will provide. read more

I first met Dr. Shibata on the day our eldest daughter was born in early 2011. Immediately I was put at ease by her smile and fantastic bedside manner. Since that day she has been our trusted advisor in every aspect of care and upbringing of our two children. You'll be extremely hard-pressed to find a more knowledgeable or caring pediatrician than Dr. Shibata. Though we recently moved out of San Francisco we made the easy decision to keep her as our pediatrician. It's a long drive but well worth it. She has young children of her own so her care and guidance comes from experience. Our family wholeheartedly recommends Dr. Shibata. read more

My son was born 3 weeks early and had complications which resulted in 2 weeks in the NICU after he was born. Dr Shibata was so supportive and kind. She came and visited us in the NICU and called to follow up. She definitely goes above and beyond and is so great at what she does. She was also great with my son Dylan and flexible to our needs. I would highly recommend her to anyone in need of a great pediatrician and a first time parent as well as we were. She put us at ease each visit. We had to move and were sad to now longer be able to use her. read more

Our son was born several weeks early back in 2019. So early, we hadn't even considered - yet alone - selected a peadatrican. We had to quickly find a peadatrican and are so glad we chose Dr. Shibata. She visited us in the neonatal unit just a couple of days after our son was born just to introduce herself and to meet us. Our son is now a healthy and happy 18 month old, but we are now leaving the city. We are sad to leave Dr. Shibata behind. As first time parents, and with a preemie, she always made time for us to answer every question we had during each and every visit. She's incredibly patient and kind. We never felt rushed, which we found incredibly helpful while we navigated parenthood. All staff at the office are amazing too. Cannot recommend highly enough. read more

A great and caring doctor who has taken great care of our little ones. We would highly recommend Dr. Shibata for anyone who is looking for a long-term pediatrician in SF! read more

Dr. Shibata is my daughter's pediatrician since she's born, and we definitely love her. We love her so much that even after we moved to East Bay we still go to her for check-up/non-emergency issues. - I didn't lactate for a week after my daughter's born. While other lactose consultants were totally unhelpful, she helped me to clear out my ducts - She listens, never dismisses any tiny, sometimes stupid concerns first time parents have. She even gives me a call to make sure everything is OK. Very personable, approachable and really cares about patients and parents well being. - My kid loves her. She's literary scared to see other pediatricians (seriously, there are lots of pediatricians who's very forceful and totally unfriendly to kids) we saw in our neighborhood, but she's always happy to see Dr. Shibata. - Her office staff are great. They know you, can quickly accommodate you and when we had some issues with lab test/insurance, they're totally on our side and helped us out to clear everything. We especially love Kim! - Lana is the best when it comes to giving shots. She's so quick my kid never had a chance to cry....! read more

Dr. Shibata has been a great pediatrician to my daughter! I have had numerous questions to ask since she's my first child, and Dr. Shibata has been able to answer them all with no hesitation. When it's time for my daughter to have shots, the staff are always able to make it as quick as possible and help us to comfort her. I've had a couple incidents regarding billing, but the front desk was able to resolve the issues right away. We plan to stay with Dr. Shibata for a long time and don't mind the drive to come see her. read more

Still awesome. On top of great medical care, great customer service!

We are so happy to have Dr. Shibata as our daughter's pediatrician. She is thorough during the exams, asks a lot of good questions, and takes the time to communicate with us to provide information and advice about the girl's conditions. She is always on top of new standards of care and community health information. Dr. Shibata has a wonderful personality and is very keen on our concerns. She is easy to talk to and doesn't mind fielding and addressing questions and frustrations around raising children. She has called me to follow up on issues that had me down. She made me feel much better. As busy parents know, sicknesses come along suddenly and often at the worst time. Getting an appointment is generally very easy--often we can get in on the same day. She always responds to her voicemails. Finding a trustworthy and knowledgeable doctor is so amazing. We moved out of San Francisco earlier this year but still keep Dr. Shibata as our pediatrician. read more

I had a bad experience here...I took my 2 yrs old son when he got flu. First, Very bad location if you drive the car. They don't have the parking for the patients, hardly find the parking around the office. So I had to park my car a couple blocks away from the office, and walk in a cold weather carrying my sick baby. Dr. Shibata seemed a nice person, But she ordered the prescription to the wrong place (pharmacy) where I requested. I had to wait for an hour with sick baby at the pharmacy. After the pharmacy got transfer the information from the wrong place, the Pharmacist said they don't carry the prescription Dr. Shibata prescribed. OMG!!! I called Dr. office to resolve this situation, but no one answered the phone even it was an office hour. It made me super crazy. I never have a pitiful experience like this. It was not to me, my 2 years old son who is suffering! And then What happen after, I called night time nurse program and asked another doctor to prescribe the prescription for my son. I had to go pick up the prescription at 9 pm to CVS with my sick son. That experience was waist time, PHYSICALLY, MENTALLY STRESSFUL TO ME I am not asking for the doctor a good Personality, I am asking for being the professional. Please DO NOT DELETE the review. read more

My son who is now 2 years and 7 months has been seen by Dr. Shibata since he was born at CPMC. I spoke with her on the phone while I was still pregnant and on bed rest a few weeks before my expected delivery date. The weeks passed without any communication with her and her office. When finally I gave birth late one evening, to my surprise,the nursery staff informed us Dr. Shibata came to see my son in the hospital. We love Dr. Shibata and our son is happy during clinic visits with her because she is very gentle and caring. She knows how to approach children, is very calm and pleasant. I have had three different health insurances and moved to the East Bay. My husband and I made a decision that we will continue to bring our son to Dr. Shibata for his health care. The commute to San Francisco is a small price to pay for the security and peace of mind we get knowing our son gets quality care. Our son is no stranger to the ER and urgent care visits and each of those times Dr. Shibata and her whole office staff had followed up with us with a phone call the next business day asking if he needs to come in for a follow-up with her. Everytime I call for an emergency appointment, we get seen on that same day. There's no wait time and the times we do have to wait, it doesn't last more than 10 minutes. Dr. Shibata is a pediatrician who cares for her patients and their parents as well. She always makes it a point to ask how my husband and I are doing and sincerely considers our needs as well, what an awesome person! She takes time to listen and explain and after which, she always asks if we're comfortable with the plan or would present with alternatives. All our questions are answered. Her staff are very professional --Lana is an expert at giving shots ; Kim, is very efficient and friendly. They are all very comforting when our child is not feeling well and we are stressed parents. Outstanding customer service! read more

We were passing through SF and needed a Pediatrician to look at our 4-year old who has some general health issues and was suffering from a fever and some breathing problems. We found Dr Shibata through Yelp reviews. Doctor Shibata had an opening and agreed to see us the same day. She and her practice nurse/receptionist. gave us excellent service, treating us like long-time clients rather than someone passing through. The evaluation was thorough and precise. She didn't rush. She also had an excellent manner. They brought in a nebuliser and treated our son on the spot. Dr Shibata even personally called the next day to check on our son. 5 stars for sure. read more

We have been going to Dr. Shibata for over 7 years now and she is the best! She is an excellent doctor, but what really makes her amazing is she is so caring, she really listens, and she does whatever she can to help. She has seen us on short notice when the kids are sick, calls to check on them, and responds back quickly when we have questions. We feel like she is family at this point, and would not trust our children to anyone else. We cannot recommend Dr. Shibata highly enough. If you have children and want the best possible care, she is located right across the street from CPMC California Campus, the pediatric hospital in San Francisco. The staff are also extremely friendly and helpful. read more

Absolutely amazing pediatrician who specializes in breastfeeding and lactation issues (though my wife is fortunate that she hasn't had any complications). She is also very current on newborn trends and thoroughly explains all issues that we are currently experiencing and prepares us well for anything we may experience in the weeks and months to come. She is definitely not "old school" in her approach to pediatrics. We feel extremely fortunate that our little girl is in such good hands with Dr. Shibata. Extra bonus points for the fact that she is fluent in Japanese! read more

We have been seeing Dr. Shibata since my son was born, he is now 4.5 and we have a 6 month old daughter. We can't say enough good things about the care we've received. The main thing is that Dr. Shibata honestly CARES about my children. She is thorough, we never feel rushed, and she kindly answers all of my crazy mom questions. The extent of her caring, and the care we receive from her office staff was highlighted further this past week when my daughter became very ill. Not only did they see us immediately, but they called multiple times a day to check in on her condition throughout the week. My husband and I just wish she'd take adult patients too so we could all go there! read more

Wow every time I bring my son here for his check ups, the wait time is ridiculous. What's the point for an appointment if you have to wait so long. I need to dedicate at least 2 hours including looking for parking. read more