WARNING & BEWARE!! Please be aware that Martell's imposes fees on any credit card purchases without your knowledge. Everytime I shop I need to ask for a receipt, and a couple of times, it felt like they charged me a higher amount than quoted. Recently, I decided to take note. Again, they were hesitant to provide a receipt, but gave me one. It was higher than what they quoted me. I asked about it, they said it was credit card fees. I asked why they didn't tell me and also asked what the % was, and they had not idea. When I told them it was deceptive, he just shrugged his shoulders. Just to make sure, as soon as I got home, I googled if it was legal or not, because if it is "oh well" but if it's deceptive and against law, then I wanted to make a complaint. It is INDEED illegal. Here is the Civil Code. Under California's Civil Code § 1748.1, merchants are prohibited from imposing surcharges on credit card payments unless they clearly disclose these fees. Additionally, the Honest Pricing Law (SB 478), effective July 1, 2024, mandates that businesses include all mandatory fees in the advertised price, except for government-imposed taxes and shipping costs. Failure to disclose credit card fees may constitute a violation of these laws.​ I will be filing a complaint so they can be investigated. In addition, per other reviews, they are not very friendly and quite rude. I decide to purposely be overly friendly to see what kind of response I get, so I can say they truly are unfriendly. read more

Zero stars. This place should be out of business for the way they treat customers (women in particular). Not to mention the stench! I have regrettably gone in here multiple times and received the same treatment each time. The person behind the counter doesn't seem to know what products are carried in the store and doesn't know what bourbon is. I walked around the store looking for bitters before going up to the counter to ask if he had any. He grunted back "huh? bitters?" as though he had never heard the word and proceeded to point to a direction i just came from. I walked back and when i knew i wasn't going to find them there, i googled them so i could show him a photo. Once i showed the photo, he zoomed in and said "oh, yeah" and found them behind the counter, directly behind where he has been standing presumably all day. I then said, "which bourbon's do you have?" because they were hidden behind the counter in an area that couldn't be seen from the counter, to which he grunted again "huh?" so i continued to repeat "bourbon? you know, bourbon whisky?" and he said with a scowl "what kind is it though, vodka, rum?" and i said again "BOURBON!! WHISKEY!!!" finally he understood. I'm fairly certain he also overcharged me, but in my hurried rage to get out of there, i mistakenly didn't ask for a receipt. i will not return and i will do my best to save anyone else from going there. read more

ive been going there for about 6 months but lived in the neighborhood for 20 years and I've been impressed with the service and food & daily lifestyle of geary and 20th. either a cold beer or some takka to easy your mind.whatever is best feel me? Love the 2am night shift lol read more

CON ARTISTS!!! $3+ for a SINGLE backwood. $12+ for a pack or "Loose Leafs." Told me my drink total was $2.xx I somehow or another paid $3.06 Don't even waste your time. Go to anywhere else nearby. read more

This rating is not based on the business itself, but of the character and quality of the owner/employees. This will sound like a made up story, but I can assure you that - unfortunately - it is real. Today, my father was standing outside of this business with my dog. A male employee walked outside with a metal water bowl to give to my dog (which is a nice gesture). However, when this person reached down to touch the top of my dog's head, my dog put his tail between his legs and leaned back away from the man's hands. Any true dog lover and owner knows that dogs hate when anyone - especially a stranger- reaches over their head to touch them. In response to my dog's reaction, this person said to my dad "Obviously this dog is abused" in an accusatory tone. When my dad said "I assure you this dog is not abused," the man yelled at him and said "Shut up and listen to me!" He proceeded to throw the water from the bowl on the ground next to my dog and stomped back inside, leaving my father astonished and shocked on the sidewalk. I think it is disgusting and shameful that a business would conduct themselves this way. My dog is an anxious rescue, and quite frankly people shouldn't just assume they can pet any dog they want. Just because a dog doesn't want to be pet by an individual, does not mean that they are abused by their owners. I am shocked that an employee, or owner, of a business would be so callous and cruel to make unfounded comments toward a complete stranger. Obviously this person was pretending to be a "dog lover" without really knowing how dogs behave at all. I honestly cannot believe that any representative of a business would behave in this way. read more

Hadn't walked in here for nearly two years after living only a block away. That came to an end when it was the closest place to get in on lotto tickets for the $650 million jackpot for mega millions. Started off with that and I found myself buying hot pockets to stock up for dinner. It is now my go to place for lotto tickets. They have a lot of liquor and beer in here. And funny photos and captions if you are caught stealing there. Give this locally owned store some business! read more

I've been going here for years - they are always friendly, run late, and best of all, they stock micro-brews! Also, gotta love all the pictures on the "wall of shame" of the shoplifters - cracks me up! read more

While the store is not the cleanest, they do manage to get it done. This is my convenience store in the morning. I give them special props for having stuff an ordinary convenience store doesn't have - packaging tape, eggs & bacon, huge selection of vitamin water, big freezer of Hagen Daaz, etc. The prices are always more than reasonable. I especially like to grab one of the $1.25 muffins when I have a few minutes to spare at the bus stop. As others have mentioned, this is a also a good liquor / beer hookup. read more

Martell's Liquor - a storefront on a city street - Beer, Wine & Spirits Near Me - San Francisco, California

Martell's Liquor has been sucessfully catering and pandering to my ever-changing liquor whims since I moved to this neighborhood a few years ago. Always friendly and professional, they have a really wide selection of liquor and wine, as well as my preferred cigarettes while I'm off the wagon. They have more selection in general than other liquor stores nearby, and is even slightly cheaper than Blackwell's across the street (edit 4/5/08 - depending on what you get). They're also open later than other stores as I've stumbled in there many a time as late as 12:30am because I just drank the last of the fernet and need more like NOW. Also, one of the cashiers there will occaisionally hum and sing to himself, and who doesn't like being entertained while purchasing liquor? read more

I just stopped here to buy some cigarettes on the way from Golden Donut back to our car. The cashier was nice and I have no complaints about the cigarettes. Would definitely come back if I'm in the area and need to buy another pack. read more

Small, independently owned liquor store with a good variety of Devil's Water to choose from. Plus lot of other things you might need - lime juice, snacks, non-alcoholic drinks. read more

I won't go in here anymore unless I'm in a pinch. I'd rather go to Liberty Market up the street. I go to liquor stores for snacks. There are no good snacks here. Chip selection? Crap. Bare minimum. A bag of Funyuns larger than a "grab bag"? Not here. Want Twinkies? They usually don't have 'em. Fig Newtons? Nope. Sour straws? If you're lucky. Two stars because there's one guy who works nights that is cool; genuinely nice and knows how to treat a customer. read more

This place has a fair selection of whiskeys but the place that is advertised on the display is way lower that the price that they say is "real". read more

This is the latest liquor store in the hood. It's a bit dusty, but the clerks are usually nice. I like their wall of shame of shoplifters too. Prices are pretty reasonable for a late night liquor store. The wine selection is a bit weird, but okay in a pinch. read more

Good selection of groceries. Porn mags a-plenty. Wall of shame with pictures of attempted thieves. The day shift is fine. And once in a while, there's a nice younger guy at night. But usually, it's the angriest fucker of all time behind the counter. Simply unpleasant. I used to spend 25-30 dollars a week there, but have spent zero in the last two. read more

BE CAREFUL IF THEY SAY YOUR CARD DIDNT WORK AFTER FIRST SWIPE! Came here for a routine snack purchase. First credit card swipe, she gave back to me and then I'm not sure what she saw on her little machine but she asked to try again (no biggie maybe bad swipe, happens). Swiped again, she complains it didn't work still. I take out my debit card thinking maybe they're having issues with credit card. Enter my pin and she says it's still having problems... Since there's a Chase just down the block I offer to just get cash. Come back, pay then a few days later I check my credit / debit statements and see that all attempts she tried before I paid cash POSTED. To make matters worst I don't think she even gave me a receipt after all that. Ended up paying $56 for what was supposed to be $14. Don't trust this place with cards, pay cash. read more

The best thing about this place is the ice cream selection and on the registers they post pictures of people who have shoplifted. I recognized a guy who I trained at one of my jobs. He stole a DVD out of a porn mag! I would give them five stars but I bought a lighter here recently and didn't bother to flic it at the register. When I got home I realized there was no fluid in it!! read more

I moved to the Outer Richmond nearly a year ago, one block from this corner store. We discovered Martell's and slowly started going there every day. First just for booze but then more just for food and snacks. They have literally everything. Corn Nuts, fine wine, even hardcore porn. What's great about Martell's isn't just what they sell but the people who work there. There's Austin and Angela (the owners, I think?). There's Omi, super buff and always wisecracking. Then there's Mike Lee, who always has a joke and hooks it up with a discount if you pay cash. For some reason they're all obsessed with soap operas. If you can pull them away from that tiny T.V. behind the counter long enough to ring you up they're the kindest, warmest people imaginable. Love this store, it's become a staple in my life. Such great people. read more

A very angry Asian man behind the counter. I asked for a bottle of Sauza and he screamed "what" at me. The phone rings, he answers it. I tell him Sauza again. He knocks three bottles down trying to get it while talking on his phone. He then rings up the Sauza as listed, but charges me $5 for a litter of club soda and 3 limes. I ask for a bag, he doesnt hear because he is still talking on the phone. I swipe my card and ask for a bag again, he doesnt hear. He totals it out as he hangs up the phone. I tell him I ask for a bag he litterly screams "No Bag! I didnt ring you up for one". I tell him I asked him twice but he didnt hear because he was on the phone, Again, he yells "That was a very important customer, what do you want me to do!" So I ask him "So we are not important customers?" He screams back "NO MORE! You're very rude". I tell him he is the rude one and we leave. This place only stays in business because there is no competition around them. Update: There is a wine store across the street that has a better imported beer and liquor selection. Blackwells. Check them out. They are actually friendly and happy to see you. read more

Great place and clean store with very friendly owners and very decent prices. I've been going to this store for more than 20 years

Martell's has been around for decades and it's no wonder why. This is as good as a liquor store gets. The staff is super patient and friendly. They're always well-stocked and have a variety of microbrews and liquors. It's nice to know that there's a place that's open late where you can grab a trusty local brew or try something new. read more

I would give it zero stars. I refuse to go in there on principle. Back in 2005, I bought a $20 phone card from the Korean guy that owns this dump. I tried to use the card but it was expired. I went back there and he REFUSED to refund me. Total sketchy person. I told him that I would never return there and never has. He's a rude and lacking in character. Avoid like the bubonic plague. read more

Very rude people who work there,The customer service is nonexistent. You try to pay for something they make it out that you are bothering them. I will not Buy anything from here again. They are all just rude .they should not be in business read more

Convenient, with a pretty decent selection for a neighborhood corner store, but the service is terrible. People behind the counter are rude. Many of the items in the store have no price tag, and sometimes they try to make up prices on the spot. (Make them scan your purchase). Prices are completely random... a bottle of Evian is $1, a small bottle of generic orange juice can be $4... read more

The service could be a lot better. The man behind the counter was pretty rude for the first few months of going there and assumes most people are shoplifting (they post pictures of people who have shoplifted right by the register to shame or deter you from doing it, which is actually pretty funny!). He has definitely been better once he realizes you give him your consistent business. read more

Awesome people been serving me up for years. They have all my favorite brews. Definitely recommend them.

DO NOT GO TO THIS STORE. I absolutely refuse to go to this store. The owner is corrupt and will literally charge you whatever he feels like charging you. While the workers at night are ok and will not rip you off, the owner who's there during the day will rip you off and make you pay ridiculous amounts of money. Like $4-5 for a single bottle of soda. When you challenge him, he'll mumble and then tell you a different (lower) amount. read more

I've been to this store for over ten years. i love their consistent kindness. And they open late at night. Most of nights they open until 2am i think. Their prices are reasonable. Whenever i need something urgent like medicine, they always have it ready. read more

Owner was rude and very impatient/disrespectful. You can go to any other store on the block for better service and a more pleasant experience. read more

Lived in the Richmond for a couple of years and frequented this place late night for snacks, booze, smokes, and the occasional lotto ticket. I no longer live out there but still drop-in when I'm nearby. I've never had a negative experience there that would drive me to go elsewhere, which is great since it was so close by and walking-accessible - props to our local liquor stores! read more

I get it, when you have a captive audience, the laws of supply and demand dictate that you have a far greater latitude when it comes to setting prices, than you would in a non-captive environment. The fact that they are the only mini mart that stays open till the wee hours of the morning in 5 or so blocks in either direction, affords them this captive audience. That being said, charging over $11 for a 6 pack that should be priced at no more than $9.50 is really annoying. I feel like I might be ok with it if the owners were nice people, or even if they pretended poorly to be nice people. In reality, there is no two ways about it. They are going to grossly overcharge you, and they aren't gonna smile, or even say "thank you" 9 in 10 times. Because of their proximity, it's unlikely that I would be able to swear them off completely, but part of me longs for the day I move, because that is the day that I will never have to see this place again. Side note: the younger guy that works there is cool, I have no problem with him. read more