We hired AK Marble & Granite in October of 2021 to remodel our kitchen. They were to do tile…read moreflooring, base cabinets, an island, pantry and granite countertops. After a year we had to take them to court because the installer never put thinset under our tile floor and the floor is lifting. Grout continues to pop out to this day. We told AK about this and they came back to try and fix it but their way of fixing it was to just add more grout which didn't resolve a thing. We never received the rollouts for our pantry or island as promised, yet the price for these items was to be included in our contract. They kept telling us we would get a discount at the end. Continue reading and you will see that my discount was an increase of $5,578.98. I asked how much of a discount for the missing rollouts and they said they would take $400 off. I will admit at first I agreed because honestly I was sick of dealing with them but then I realized that their discount was way less then it would cost me to get all the roll outs so I said we would wait until they came in. We most definitely never got a fair discount for anything or any of our rollouts. They never ordered the correct amount of tile for our floor although we were charged for 600 sq ft of tile flooring. AK told his installer not to lay it under our appliances because we wanted to save money yet the 600 sq ft which is in our contract was wall to wall. Which is what we paid and still to this day didn't receive. We did agree that they didn't have to go under the cabinets but we asked from day one and multiple times after that to go under all of our appliances. When we agreed to not have them go under the cabinets we were told there would be a discount as it would be less flooring but that clearly wasn't the case. The installer wasn't going to go under our washer and dryer in our mud room at first because AK told him not to and I had a fit! Who doesn't tile under their washer and dryer? I mean come on! When we went to visit their facility to select the granite we wanted we were interested in two different slabs. AK told us they were both the same price per sq ft. We selected one and the very next day asked if we could switch to the other and were told it would cost more. We should've ran at that point but we just gave them $20,000. Our total contract with them was for $31,800. I didn't understand this as the square footage wasn't changing. This was the one I wanted so I asked how much more and was told maybe $500. I said fine and gave them the ok to do it. The very next day AK's wife text me and said AK said there would be no additional price for the change of the granite. Although once we filed to sue them they filed a counter claim saying we still owed them over $5,578.98 for the granite. Funny thing is we already paid them what we agreed for the granite. We paid them $20,000 to start. Then about a week later they asked us to pay another $5000 for the flooring even though it wasn't completed but we paid it. Then they came and put in the cabinets and counter and wanted another $5000 which we paid. Our balance at that point should have only been $1800 but remember my discounts. They asked if they could come get the final payment of $1800 and they would drop off the last box of tile for my husband to finish the floors because they couldn't come back and do it and I told them no!! I said I would see them in court as this was ridiculous and had gone too far. They never mentioned an increase in our granite to me at this point either. They were increasing the counters costs by $5,578.98 yet they never mentioned it! We never signed anything that we were going to pay more for the counters. Remember I have the text from AK's wife saying there would be NO increase in the countertops. They never mentioned this price increase to us at all until we sued them. This company is crocked! Be very careful! We were awarded in court and their counter claim was not. However, now they won't pay. We need to hire someone else to come fix the job they did. Some of the granite is cut uneven which he told us was because our house is old. AK made the template. They claimed that they finished the job and we still owed them $5,578.98 yet we never received a final bill! They claimed in court that they emailed it. I checked my email and nothing. This was my discount people! Beware!! We never had time to even look at anything that they completed and they had their hand out wanting money. Now they asked if we would give them six months to pay what we were awarded in court. I don't want to wait 6 months. AK called us dumb faces and said he believes in god and he will see us in court and do what the judge says but he's not! We are having to go after him to force him to pay. We were asked when they thought we were happy to give an honest google review. Now they have their lawyer asking us to remove our review. Which I will not! I want others to be warned about this company!

Love this company! I have used them three times in the past and they do amazing work and at a fair…read moreprice. It's hard finding good granite workers and it's nice to have a company that I can depend on. I will not use anyone else. They can fix damaged granite and replace broken ceramic sinks that are attached to granite tops. This is not easy work but they make it look easy.

Great service with our new countertop and sink. Quality workmanship and very happy with the…read morefinished product.

We first encountered Henry Ross at a building show and they created a lasting impression. We…read moreworked with Deb on the countertops and backsplash for our kitchen remodel. We loved the product selection and the expert advice Deb gave us. The installers did a great job of completing the project. There was one miscommunication with the order but the company took responsibility and immediately corrected it. Deb then came out to see the final job. This, to me, is a great way to measure a company--how they respond when things go wrong. I am thrilled with their products and work and have referred them to friends. One brought in a piece of countertop they used as a cutting board. It had heat damage. Henry Ross was able to buff it out. They, too, were thrilled with their work. I would highly recommend them for your next project.

Outstanding is all I can say. The team was so helpful and professional from start to finish. The…read moremeasurements were well done and quick. The install team was super friendly, funny and incredibly skilled. Thanks to all for working some kitchen magic for us.

Terrific team members. Great quality. Showed up as they were supposed to. Very professional and…read morecourteous!

After frustrations with other contractors, we called Justin at Fixit and he has been awesome…read morethroughout this process. Remodeled our kitchen and we couldn't be happier. Incredibly responsive, communicated constantly throughout the process, AND actually picked up the phone when we called.

I hired Justin to totally remodel my master bath. He helped…read moreme pick out my title and all the accessories for the bathroom. The shower head, ceiling fan ect. There was nothing to small for him to do and he made sure they cleaned up after the end of day. His estimate was reasonable, I payed him as each part of the job was done.Justin and his crew was always on time, never late and I appreciate that.The job was done in the time frame that we agreed on. I toally recommed Fixit constructions to do your remodel . Peter

Here's why you should not use this company: 1- He…read moreovercharges. I paid $650 for staining the deck and Sharp Stream Power and Washing quoted $500. I'd already given the job to Gifford so I honored it. I should have known that if he were available immediately, it was a bad sign. 2- Not trustworthy. I contracted him for the job remotely and he said that he has 40+ years of experience and would be on-site. He said that he runs his own business and to trust him. The interior painter who also runs her own business and WAS on site said that he dropped off 2 guys in his truck and drove off. 3- Didn't finish the job. When I went up the day before listing the property, I noticed 1- his guys didn't paint behind the stairs. 2- There was a piece of lattice that had fallen off, gotten muddy and his guys JUST PAINTED OVER THE MUD and left it on the ground. His response was "It was like that before we started as well. We stained it propped up" Really? His guys don't think they should prep a sruface before painting it and just hammer one lattice in? I had someone I trusted there doing other work so I paid that guy $100 to correct these things and repaint the bench and deck finials which also didn't look great. I sent pictures to Gifford asking him for reimbursement (not even $100 but what he thought was fair). He didn't respond. 4-Unprofessional. Before he started the work, he mistakenly sent me a text meant for his buddy about "Coatesville women" - you can read between the lines. I should have known then.

Gifford is a very genuine individual and goes that extra mile to make you happy. We had carpeted…read morestairs that we fell out of love with and his company installed new wooden treads stained to match our wood floors and it looks seamless. We then asked him to paint our foyer and it was great to have a one stop shop for our project. We've since moved from our home but I think his work helped sell our house quickly.

Excellent, fast, professional work painting first floor ceilings and walls. "The painter who cares"…read morereally does care about his clients and about doing high quality work for fair prices. Highly recommended!

This painter walked off my exterior painting job in the middle of the project because I politely…read morequestioned whether the preparation was sufficient. He was extremely rude and impossible to reason with. It seems that he has a chip on his shoulder for some reason. Avoid him at all costs.

John did an amazing job with our driveway. we had some crumbling spots and cracks to fill and we…read morefeared having to repave the whole thing. John filled the cracks and seal coated the whole thing and it looks great and will hold up much longer! John was professional, answered all of our questions, and kept us well-informed throughout the process. We will definitely use John again!! -Sarah and Rob

Can not be trusted, buyer beware. I was approached at my home by one of the sons, Gus, to have my…read moredriveway coated in November 2014 and he gave me a very good price. It was a cloudy day, but Gus assured me that the coating would dry in an hour and would not wash away if it rained. Halfway through he asked to be paid and said he need to run an errand and would be back. He returned and then his father, John, showed up telling me it would all wash away if it rained. He told Gus to give me my money back, but Gus said the money was gone. His father said he would make good on it next year when the weather was warmer. They left with my driveway unfinished. Later it rained and what was applied washed away. Now in the summer of 2015 they have refused to return my phone calls and I'm out the money.

Bob is a very nice guy who did a good job painting our entire house. He did an excellent job…read moreremoving wallpaper etc. He even came back and touched up spots that other Workman scrapped putting in flooring. He hung our new hanging light and other decor. Bob was polite and reasonably priced Pamela Heidig, New Holland