If I could give negative stars, I would. The first thing I noticed is how dirty the office is;…read morewall-to-wall carpeting everywhere, even in the exam rooms. The only thing that overshadowed the disgusting filth of the carpet is how angry, unprofessional, and incredibly incompetent she is. She was demeaning and verbally abusive, and that was just for starters. I have worked in healthcare my entire career (30+ years) and have never encountered such incompetence, hostility, and abuse toward patients. I have no idea how she made it through medical school or keeps her license as she is literally seething anger and hate out of every pore. If she gets sued it will be years overdue.

I would like to start off by saying, RUN do not go to this office or doctors. I too wish I could…read moregive negative stars. My mother was diagnosed with hypertension and I as a Family nurse practitioner asked why they made the decision they did to give her a medication that was not the standard of care for a black women. The front desk staff all the way to the doctors were rude, and unprofessional-not only with my mother but with me as well. Today, my mother called to give a fax number so that she could get her referral faxed over for a procedure that is needed and Dr. Patrias was rude to my mother. She asked her "what do you need?" my mother processed to tell her and she told my mother that my mother needed to respect/or be nice to her, because she was the the doctor. It doesn't matter your title. If you are that self absorbed by titles, then that is another problem within itself. I agree with others she is verbally abusive towards patients, angry, demeaning and seems to have the GOD complex.

After my life long physician retired, I chose to visit this office and determine if they might be a…read moregood fit for my family. I came in once for myself & brought my daughter in another time. Although the nurse & doctor were very helpful & professional, the girl at the front desk was rude rude and unpleasant. If this had only happened once, I wouldn't be so inclined to take the time to write this. However, on both visits as well as when speaking to her on the phone, she was short, aloof and acted as if I was bothering her. The person that answers the phone & greets you when you arrive are a direct reflection of the office as a whole.. although, as stated earlier, the nurse and doctor were great, we will be finding another family doctor. Too bad because the location was very convenient.

I always have like Dr. Yarows. His diagnosis is accurate. It is not hard to get in to see him…read more He is very professional. If you're looking for warm fuzzies though, go to your mother, not to him.

Absolutely awful. You'll spend more time waiting in the waiting room than being seen. Don't bother!…read moreWaste of time!!

We had a very poor experience here. I made an appointment for a physical, which should be covered…read moreby our insurance. Dr. Yarrows did not take the time to perform the full physical, even though that was requested, and only was in the room for 10 min. I thought it was just easier than most visits, until I was billed for an office visit and charged a co-pay. The billing company and the clinic both stated that since a physical wasn't performed, the visit was considered an office visit, and that we are responsible for the payment. Not only did I not receive the services that I needed, but we were charged for something completely separate that I didn't ask for. The clinic was not sympathetic to the frustration, would not re-code the visit, and we had to pay the bill.

The only reason I'm giving this place two stars is because of the ease of appointment scheduling…read moreand the short wait times. Other than that, all of my experiences here have been less than desirable. Every time I've had an appointment here NONE of my concerns were assuaged - I left feeling like I still had no answers, even when I'd showed up with specific questions/concerns. I felt I had to make 2-3 different appointments to have enough time to push for answers. My doctor was more concerned about pushing the flu shot and whooping cough vaccine, than about my actual present health concerns. I really expected more from a health center affiliated with UMich, but have been left less than impressed. I've found a new doctor elsewhere whom I'm happy to see from now on.

Three years ago, in two surgeries, I had my knees replaced by Dr. Creg Carpenter. I can't think…read morenow why I waited, and suffered, for so many years. I know if I ever need orthopedic care in the future, I won't hesitate! Chelsea Orthopedic Specialists get my vote!!

I transfered my care here, after a negative experience at South Main Orthopedics. This place is…read moremuch better. The physician's assistant immediately noticed that I had my weight-bearing boot inflated improperly. And the physician I saw, Dr. Williams, although not the warmest, cuddliest doctor I've ever seen, answered all of my questions about my injury (fractured distal fibula, not healing super-fast) very thoroughly and to my satisfaction. And I had a LOT of questions! :) If you have UM Premier Care and have a broken bone, I suggest you start here, rather than go to South Main Orthopedics, which is where they try to send everyone initially.

Took my daughter here, they wasn't going to check for strep but I asked would they and they did…read morewithout hesitation. She did end up having strep, had I not requested the test she would have been left untreated. in their defense the only symptom she had was a cough no sore throat or anything and the Dr said he doubted she had it as he didn't see anything that would make him believe she had it. My daughters little friend had it and her only symptom was the cough and that's why I insisted they give her the test, they had shared drinks and everything so I was pretty sure she had it before we went. Great place tho! very friendly and seemed knowledgeable but a little quick to write it off as something else so I'm struggling between 3 and 5 stars

I experienced excellent service today. The staff is very helpful and friendly . I was in and out…read morewithin 40 minutes. Thank you

My average rating is due to the office management, NOT the doctor that I see. The eye care here is…read moreexcellent. The wait in the office is interminable - every time that I've been here. A year ago, I left without seeing the doctor for a FOLLOW UP appointment after waiting 40 minutes without even being taken to an exam room. Right now, for example, I have been here for one full hour and have only spent 5 minutes with any medical personnel. Still waiting. I also find that the reception is not particularly welcoming. If you are willing to put up with these inconveniences, the quality of eye care IS excellent. Update, 10 minutes later. Perhaps the wait is due to the doctor, not office logistics. There are now three of us here in the inner waiting room. We've all been in here an hour and we are all here to see Dr. Gago. 4 other people were called into exam rooms long ago.

Always top notch doctors!!!! Wait time can be frustrating…read morebut I go to see the docs so mostly worth the wait!!!!

Gloria is great! She is super knowledgeable and skilled at her profession. This is one of the few…read moreplaces on this side of the state that does Mayan Abdominal Massage which helps not only with fertility but also other areas of women's health. So glad I found this place!

I have been going here regularly to see Kelleyrae for a bikini wax and she is awesome! Makes me…read morefeel super comfortable and is extremely thorough. Her waxes cost what is in the normal range but I feel like you get more than what you may pay for at other waxing places. The type of wax she uses is soy based and is much gentler than conventional waxes, which helps prevent ingrown hairs. The only thing I would say is that I wish she would cover more of the table with a disposable paper covering. It would just make me feel a little bit better about laying pants-less on the table. I highly recommend for both first timers and people who are looking to get a good quality wax. She is the best I have found, by far.