My home standby generator shut down on low oil pressure while the utility power was out! First…read moreissue ever and a doozy. Not a good feeling at all. There was oil all over the inside of the generator housing so I knew it was going to take some pro-knowledge. Tyler, from Generator Supercenter in Stratham, pulled up right on time, figured out the problem very quickly, refilled the oil and tested the new part and for no more leaks, and had it back on standby in about 30 mins! Warm fuzzies returned. The "even better" news ... it was all covered by warranty. Thank you, Tyler, for your timely, courteous, and efficient professionalism restoring our system! Jeff

The team at Generator Superstore was excellent to deal with. They had my install done in one day…read more The layout was fantastic. I already lost power for 5 hours and the system work flawlessly.

Philbrick's has the BEST customer service across industries that I've experienced in many…read moreyears...and I have a VERY high bar. They are professional, courteous, highly competent, and had phenomenal communication. They were timely with the service we required. I simply cannot recommend them highly enough for generator sales and service. A++++

Find another company. This one has been to service our generator four times in the past several…read moremonths. It's always expensive and the technicians have no idea how to interact with customers, or how to get the job done correctly the first time out. The one who was here the last two times was full of attitude, argumentative and just not a person I ever want to do business with again.

I needed an outlet installed in my basement for my filtration system, and my wife stumbled upon…read morethe website for Quality Electric. I gave them a call, was quickly connected with a person, and had an appointment on my schedule a mere two days later (they would have made it out even faster if not for my schedule)! Jackson and Shaun arrived right on time in the morning, and they were friendly and professional. They explained what the scope of the project would be, gave me a quote with a clear summary of the process, and even took a look at some of my other around-the-house concerns. The quote was reasonable, and with my approval, they got to work right away. 30 minutes later, I had a brand new outlet right where I needed it. The installation was clean and attractive, too! I had a very good experience with Quality Electric, and I already have additional services penciled in on my schedule. Thanks, Shaun and Jackson!

I hired them for some work on a bathroom remodel. They were more than punctual, the price was…read morereasonable, and the finished product is excellent. I'll definitely be having them back for other projects in the future!

Amazing service! We just had our generator installed. The technician spent the time going over…read moreeverything with us. We will recommend Tri State Generator to everyone!

We were due service on our home's generator. A pleasant Tech came to us from Tri-State, but…read moreexplained that he could not do the work because he found a mouse nest inside the generator case. I had not checked because I was not asked to check in advance. He left, I cleaned things out, and called the office to reschedule. The nice woman who assisted me asked that I send her two photos, showing both sides of the interior of the case, I did, called back, and asked again if we could reschedule. She politely explained that we could do that only after the company owner, Scott, reviewed the photos. I remember thinking "Hmmm, he doesn't trust me, and he doesn't trust her... seems odd." I sent an email to Scott explaining my reaction, and he replied "Please find another company to service your generator." I am happy to say that I have done that.

The best generator service in NH! We have used them for the past year. The customer service is…read morephenomenal. Prompt callback and fast service always. There is no BS with this company. Honest, fair, reasonable repairs with the most knowledge repairmen (shout out to Mark!!) We cannot recommend them enough!

I had wrote a review on March 25, 2024 after a nightmarish experience when my generator failed and…read morespoke with an JD Power emergency technician who was an embarrassment for that company , this is Kevin R. . I received a call by the Owner of JD Power on March 26 , 2024 , following up with my request to speak with him on voice mail after listening to my message and reading my initial review . The owner was professional and stated he was not pleased with what had occurred to me and apologized for the whole situation . He then stated he wanted to make things right with me and what could he do to keep my business . I told him I am impressed he wanted to find a solution to make thigs right again and I said that after changing the battery in my Kohler Generator I was able to start it manually but lost the programing on the unit when I swapped out the battery. The owner then graciously offered to have a different technician then who I dealt with on the phone during the power outage and reprogrammed my Generator free of charge the next day . Needless to say I am going to now stay with JD Power Equipment for my generator maintenance and service . I believe the Owner is a man of his word and has made changes to insure Emergency Calls go to a Senior Manager who then will call and dispatch service technicians as received rather then have an on-call technician "cherry-pick" calls that are convenient for him . I can now say I would and will recommend JD Power Equipment to anyone needing a new generator or service on one .

Quickly returned my call and asked great questions in an effort to understand the work needed. It…read morewas not an emergency so put me on his schedule for 3 days later. Brandon the electrician arrived on time and quickly went to work. A good guy with a great attitude Brandon had the job completed in no time and was careful to do a good job of cleaning up before he left. Would definitely recommend Easton Electric

These guys were amazing my prior electrician left a disaster if fiasco that was basically a rat's…read morenest of wiring these guys chased down everything rewired and did extra requested work with no issue and we're timely and punctual, professional and polite definitely recommended for any jobs you would possibly need Pete is a hell of a guy!!! And his coworker Brandon also if you need electrical work done give these guys a call!

I have never had an issue with Cote Electric who serviced our generator for years. I missed the…read moreannouncement that they had become part of Heritage Home Services. I called Cote wondering why hadn't gotten by annual service contract renewal. They explained the change and told me about the Heritage Advantage Membership plan which provides discounts on repairs and purchases and discounts on maintenance. We signed up and had our first annual maintenance check since the change. Our service tech, Pharaoh, gave us a heads up that he was en-route, explained what he was going to do, how much it would cost and how long he expected it to take. He was very pleasant, completed the work promptly and cleanly. No complaints with the change to Heritage and will continue to use them for service.

Had a service agreement with COTE. Went fine the first year. Then, they were purchased by Heritage…read more Next year, no one calls. No reminder. No one comes out. I call to make an appointment and am told the price increased by over 50% (from $249 in March 2025 to $375 for March 2026). Is there a point to a service agreement if you still have to make an appointment and the price can increase by over 50% in one year? The answer is...nope. No point at all. So, I'm off to find a new service company. Here's some text from their contract (emphasis is mine): "Why should I sign up when I can just call each year for maintenance? If you call each year we will be glad to accommodate you and come and perform the PM for your generator. However, by not signing a contract you risk the possibility of a rate increase every year whereas A PM CUSTOMER IS GUARANTEED THE RATE FOR THE DURATION OF THE PM AGREEMENT (except for continuous maintenance which may be subject to rate increase). Also, PM customers are in our database and WILL NOT NEED TO CALL for PM service. A PM customer will also receive priority service, specifically when winter rolls around and we receive an increase in service calls. A PM customer will be charged a service rate of $105.00 per hr for any repairs needed, a non PM customer is charged $140.00 per hr" Note that they never called. And they immediately raised the rate. Can they do that? Yes, technically, because elsewhere they say this: "Labor will be at a rate of 80% of base rate, which is currently $140/hour and is subject to change without notice." So, yeah...they basically lie about the benefit of a service agreement and their agreement is entirely contradictory. I'd recommend you stay away from these guys. EDIT: They called me and told me that they had called to make an appointment and told me the date they called. I checked my phone (which is the number they told me they called) and my phone has no record of any call from them on that day. My text has no record of any text on that day. They also said that they had to raise their prices but offered me a comp service. I told them no thank you, as I found someone willing to do the service for very close to their old price. Therefore, I stand by my rating and review.

This is a follow-up to our previous review, post renovation. Daigle Electric returned to our house…read moreto do massive amounts of electrical work for our kitchen renovation. Mike came for the first round to work with our contractor to discuss the needs of the new kitchen, including GFI updates, kitchen island outlets and pendants, new LED recessed overhead lights, and under cabinet lighting and floor heating. They also made recommendations based on new codes coming into play over the next couple of years so that we would be compliant. That kind of attention to detail was most welcome. John, the Master Electrician who came to the house later, easily guided two young apprentices over 2 days of full-on work. John was amazing, listening to my questions, assisting me in last minute decisions, and making certain the customer was happy. John was very insistent in making sure we were happy and pleased with their work. His knowledge and background was priceless while I worked through the list of my wants and needs, he was very patient too, as I asked endless questions. They put in long days and protected our home while working cleanly and efficiently. It is rare to find such superior expertise these days, and I am grateful that Daigle Electric is willing to bring on young people into the trade and teach them properly.

I highly recommend Daigle Electric for professional and top-notch electrical service needs. We…read morecalled Mike who promptly provided a quote. His team, led by John, returned a few weeks later to provide the service. We had outdoor lighting, a transfer switch and a tv electrical box installed. They were so professional and fixed recent work done by a different supplier. It's so challenging to find someone to trust but now we did. Thanks!!