I made an appointment February 17th, and I got an email confirmation. However, my appointment was…read morescheduled for the beginning of March. Something told me to check my calendar because I am pretty sure that no one ever called me to actually have my taxes done, so I called the next day to see what happened. The woman on the phone told me that I never had an appointment and that my appointment was actually for February 21st. I knew this wasn't true because I called to make my appointment on February 17th. Therefore, they were not going to give me an appointment four days later. They require for you to have your documents uploaded 10 days before your appointment. Also to note, my birthday was February 21, which was a Saturday, so I never would have made an appointment for that day. She told me that she will call me back later last night around closing time, but she never called. So I called her again today to get an update. She told me that Racquel is unable to do my taxes right now because she is heavily booked with corporate taxes. I explained to her that I understand she is booked; however, I booked an appointment and also had expectations of a timeline of when my affairs and taxes would be handled. She told me that she won't be able to do my taxes until the corporate deadline is over, and that she had no definite date of when Racquel will be able to do my taxes. I was very upset by this, and I realized and said to myself that I do not have to give these people nor this business, my money, nor my patronage. I even referred my fiancé to get his taxes done at the Doral office, but no one ever answered his calls, voicemails, nor emails. When I originally booked my appointment on February 17th, I inquired to see if the Doral office was still open. The receptionist on the phone at the Coral Springs office notified and told me that yes the Doral office is still open. I have patroned this business for a couple of years. However, the customer service and quality of work is now in the gutter. I can no longer recommend them to those that I know. And yes, I am not filing taxes for corporate tax purposes; however ,I do still feel as though my business, patronage, and hard earned money is still worth something. Let's not lose the plot of the foundations of the business.

I have been doing my Taxes with Nations for years. I have never had a bad experience until…read moreAugustina Ramos prepared my taxes, not only did she make several mistakes on my taxes, she was also extremely rude, was not helpful and hung up the phone on me. In my personal opinion she is not a good fit for the company.

Great customer service. wonderful tax preparation. Highly recommend. Everything in one spot.read more

Omanny is an amazing and very knowledgeable person. He has been doing my personal taxes and now is…read moredoing my business. Be assured that he not only takes time he will answer any questions you may have.

If you're like me you avoid getting your taxes done until the very last minute. The way I see it,…read moreif I owe Uncle Sam, then he can wait. If he owes me, then hold it, so I won't spend it so fast :) Advantage income tax has always put that stressful feeling at ease for me. I've been going to then for over 10 years. Actually, come to think of it, I've been filing my takes with them since I entered the work force. That's trust and loyalty right there. They have always treated me with the upmost respect, they value my business and want to educate me. In every interaction, I am left with more knowledge on the income tax process. I will share one year where I strayed and went to another place. Shame on me, I know! Of course, with the other guys who can "get you more money" I quickly got a letter from the IRS saying "This is not an audit" lol....like I said shame on me for not sticking with Advantage! I have never received anything other then my refund check from the IRS when I went with advantage. Of course, some years I owe, but it all depends on your exemption style. Something I learned from them....you see it's all about being a savvy citizen! If you are looking for a family owed business who does their job with pride, while educating their clients then come visit. You won't be disappointed. You will be welcomed with that warm family feeling, but feel secure in knowing that your very important tax business is taken care of.

A close friend of mine lost his wife of almost 50 years, and his CPA didn't file his taxes…read morecorrectly. His financial situation was a mess. He contacted Marvin for help. Taxes were sorted out and filed properly and IRS late fees or penalties were handled very well.

Got a letter from the IRS last year saying I didn't figure out my taxes correctly. Oddly enough…read morethey sent me more money. So I decided it was time to use an accountant. I thought my taxes were a bit complicated but Oren said none of it was a problem. Pretty quick turnaround and good price. I'm goign to use him again next year.

Great place to get your taxes done! They really helped me get all of the money back that I needed!read more

This is without hesitation one of the most professional and reliable places not only for Taxes but…read moreBookkeeping, accounting and more... The staff starting with the Owner Marcia and everyone in that place make you feel welcomed and safe. Good reviews...bad reviews...go there by yourself and get the proof that this place is 100% quality!

One of the worse experience I've had in customer service. Terrible customer service! I called to…read moreget a copy of my 2020 tax return but no one was willing to help me. Very disappointing and frustrating.

The best in town. Come and you'll see Los mejores, venga y…read morecompruebe, no se arrepentira

Personalized attention, detailed answers to all of my questions. Doing my taxes for many years and…read morecould not be happier with the service received.