Been doing my taxes here since 2012, and they are the best accountants I have encountered. I get…read morethe maximum return in my income and answer my questions if I have any doubt of something. They're fast and friendly. They make tax season awesome. In addition, I was filing for the first time my business taxes, and after having a bad experience this year with another accountant, or CPA, to file my business's taxes, these guys solved it in no time. Everything needed was on the papers I was handing the other CPA, but for some reason that CPA I was going to didn't want to help out as much. These guys are real business and they will give you the best service, price is a bit high but you'll have a great service with them.

Omanny is an amazing and very knowledgeable person. He has been doing my personal taxes and now is…read moredoing my business. Be assured that he not only takes time he will answer any questions you may have.

WARNING! Do NOT do business with this firm…read more Incredibly incompetent team. Files my business taxes so late I was hit with THOUSANDS of dollars of IRS penalties. They would not take responsibility for them dropping the ball. (Even though I showed them proof of their errors). Then... After this, they never filed my personal returns either! Creating MORE penalties. They can't do their job. Don't go near them!

Carrie and her team has saved us thousands of dollars and doing the same for our clients. Couldn't…read morebe happier with Carrie and her team! Highly recommend and follow their advice to avoid penalties while saving money $$$

When I first started doing my taxes I always thought those big company's were the way to go, boy…read morewas I wrong. Thanks to Jennifer, Rafael and Jose I quickly learned that those companies out there that have less than qualified people working were not looking out for my best interest. I would trust all three of them wth my eyes closed. If you are looking for reliable, trustworthy and efficient people to do your taxes make sure to make an appointment at BenFinancial. 10 years later and I wouldn't think twice about going anywhere!

Excellent work provided by the professionals running this business. Will give you top quality…read moreservice and help you guide through the confusing world of the IRS. Have been going to them for years and there's no one else I would trust more than my own wife when I comes to my finances.

If i could give a 0 i would. I have never been treated worse by an organization. They have…read morerepeatedly lied and refuse to take accountability for their actions. Basically me and my business partner approached Gustavo Rodriguez a few years ago to set up an S corp for us. He instead set up a C corp. Diego the assistant Has lied to me repeatedly about speaking to Gustavo, Natalie has lied to me and told me she would get me the required documents. Basically just a thread of lying to me and broken promises. Never use them.

If I could give 0 stars I would. Don't trust this people to file your taxes. They are not qualified…read moreto do so. They have stolen $400 for their service and have done zero work. They are liars and they just want your money. Believe me they are not worth the money

Personalized and honest service , I have never have to wait more than the normal time for tax…read moreseason. It's busy, but that's a sign how good they are.

4/2/2020 -This is my first review I have ever written, I do not like to write reviews especially…read morenegative ones, but this incident merits this review. I know people may have a bad day, consequently, a negative comment might have some effect on their business, but, if you have a business, customer service should be priority number one. I have been a client of Caceres and Caceres for four years and never had any problems. They were nice. This year I went to have my taxes done on 3/10/20. I have to pay to the IRS and agreed to have my taxes remitted on 4/1/20; however, due to current situation with Covid-19, the date to file the taxes was extended up to July 15. On 3/17/20, I sent an email to Xavier Caceres indicating that I did not want to send my taxes and payment until June 30. I sent four emails, but as of today's date, I am still waiting for his reply. I called the office on 3/30 and spoke to someone, left a message indicating that I did not want to send my taxes on 4/1/20, as originally scheduled, and for Xavier to answer my emails and called me. I called again on 3/31, but no one answered the call and did not have voice mail (hard to believe that a business do not have a voicemail), thus, I could not leave a message. Xavier has ignored my emails and the message I left at the office. My taxes were remitted to the IRS as originally scheduled on 4/1/20. The irresponsible and unethical behavior of this firm is unacceptable, especially with the financial situation that we are all facing because of the current pandemic. They have to seriously work on their customer service skills, upgrade their modus operandis, and keep up with the times by upgrading the communication skills and at least have a voice mail or an answering service, so the clients can leave a voice message or communicate with them!! I am writing this review on all platforms I could find on the web, sending an email to all my contacts, and filing a complaint to the State of Florida Department of Business and Professional Regulations and the American Institute of Certified Public Accountants. I will not recommend this firm to anyone; this was very irresponsible and unethical from their part to be playing with other people's money!

Don't recommend I've been his client for many years hes very rude do not return phone calls…read more Never Before experienced unprofessional service like this Daniel would drag you months and months before he prepare your taxes like he doing it for free He did the same thing when was work for the account services he was hi at North Miami Beach Gilman ciocia This will be the last year I'm using Him very bed service

DO NOT CALL what a waste of time i call 4 time left my info…read moreis it seems like the very busy doing nothing never return call hes claiming is in for 30 years . not the way to ignore new customer.

Great experience with this income tax service. The staff was professional, knowledgeable, and very…read morepatient in explaining everything clearly. They made the process smooth and stress-free, answered all my questions, and ensured my return was done accurately and on time.

Do not do your taxes with this company, this is a horrible company. I wish i could give this…read morecompany a big 0. They messed up my taxes and now the IRS is after me. On top of that they charge a lot of money. They never return my calls nor texts.

We had a horrible experience with this firm; we made the mistake of trusting someone who referred…read moreus and got burned. We were grossly overcharged and when I called to respectfully air a complaint, the owner picked up the line yelling and arguing, and using expletives, threatening to call the credit bureau on me over a $200 invoice. This office is highly unprofessional; go somewhere else for your financial needs. No one should feel bamboozled or bullied when it comes to any service, especially when the service has anything to do with finances. Good luck.

Ernesto and his team are awesome! This is an excellent CPA firm. I've known them for years and…read morethey've prepared my taxes timely. They're located in the Gables right on Ponce. Ernesto is a great professional and the staff is always courteous and responsive. I can count on their services always! Keep it up team!!!