We had a minor issue with the overflow drainage. The guy who came out was informative and helped us…read moreget the issue resolved quickly.

I use Air of Excellence for both of my homes. They installed a new system at my other house and…read morekeep my nice house good and cool. I'd never consider using anyone else in town.

Batchelor's is always helpful and responsive. We scheduled a routine AC service that had some added…read morecomplexity due to rodents being present, and Jasmine was so friendly did an incredible and thorough job cleaning our unit. Thank you!!

I would strongly suggest you not use this company for any type of ac/heat work. Especially not the…read moremaintenance plan they offer. I had a maintenance plan with Batchelor's for at least 4 years. I assumed that by having a maintenance contract that I did not have to worry about my unit as they were supposed to be the experts and I know very little about ac/heat units. I trusted them to do their job. Unfortunately, our coils in our unit were bad. They said they could replace them and gave me the cost. My unit was around 12 years old so I decided to go ahead and replace my entire unit at one time. The Sunday before they were supposed to install the unit, I thought I would clean all the dust out from under my unit. I open the door and my unit was leaning extremely bad and looked like it was going to fall through the wall. Batchelor's was just at my home the Thursday before this Sunday. I then looked under the unit. It was pouring water, the board that was holding the unit was soaked and rotten at the back side. How their service person did not see this I will never understand. My entire floor under the unit was rotten. I then went under my house and the wood under the house was rotten. This leak did not just happen in 3 days. I called them Monday to let them know what I found. They sent out a tech who took a look at it. Of course, they would not own up to it being their fault. They sent the claim to their insurance company. I called 3 other AC companies in town to inquire as to what their maintenance plan checked for. One thing all three told me was they check for leaks all around and under the units to prevent damage which apparently, Batchelor's did not. The leak had been going on for some time for my floor to be totally rotten. The water did run under the wall to my Kitchen floor too. I had to go ahead and correct and replace the rotten wood so the unit did not fall through my wall and cause more damage than I already had. It has been 5 weeks since Batchelor's was made aware of the issue and Batchelor's insurance company will not give me an answer if they will cover the damage or not. They are looking for a way out. I strongly suggest you look at other companies for your maintenance contract so you don't have to go through what I have gone through and am going through. If like me, you trust the experts in the field to let you know if your unit is not working properly then Batchelor's is not that company. I hope this information helps you make a better decision regarding your ac/heating needs. Just found out they are unwilling to pay for the issue my unit did to my floor from leaking Due to negligence on their part and not checking my unit properly. STAY AWAY FROM THIS COMPANY.

regular maintence, excellent service, knowledgeable-friendly techs. If there is a problem it is…read moreexplained and solved. There are reliably on time.

I have used Farnell for over 10 years. Service has always been great. Each year the technician…read morelets me know the status of the units. As we approached 19 years of age, he suggested the units were nearing failure. I learned that Costco had a special on LENNOX units and Farnell's staff planned tge installation to account for the weather, got both units installed and I got a 15% refund from Costco. The new SEER 16 units have resulted in a 15% reduction in power bills in spite of Alabama Power price increases.

I have been using Climate Control for over 25 years. I've never done a google review, but Donnie…read moreand Stella did such an excellent job today, I felt a need to post a review. They were kind, patient and demonstrated expert skills to fix my reason for calling them. Highly recommend Donnie and Stella. They are the best.

Scheduled an appointment online for an HVAC issue estimate. The online web site scheduled me for…read more8pm to 11:59 pm. Phone messaging stated the serviced 24 hour a day. Appointment confirmed via text. No one showed, no one called and appointment was done before the office closed. Poor business practice

My mom's A/C went out on one of the hottest, most miserable days of the year. After calling several…read morecompanies, Grayson was the only one able to come out quickly--they arrived about an hour after I called. Our technician, Bryce K., was incredibly professional, friendly, and knowledgeable. He diagnosed the issue and had my mom's A/C back up and running in about 30 minutes. I can't recommend Grayson enough. Bryce is a tremendous asset to the company, and the outstanding service we received was greatly appreciated. Price was comparable to some previous work I had done on a similar issue at my home, so that was good to see as well. Thanks again for the quick response and excellent support!

I have researched whole house generators for over a year. A former coworker recommended Grayson as…read moreshe and her husband purchased one years ago from this company. After reviewing my research I decided to go with Grayson and have not been disappointed. Each step has been professionally done and when I call the office all of the team exemplifies what great customer service means. When it comes to major home projects, my parents taught us, "cheaper is not always better ".

Derrick was great and worked for $200 less than the cost of an estimate from a company with sun in…read moreits name. Highly recommend!

We had a new ac unit plus new ductwork installed after 35yrs out of the old one, it was time. The…read morecommunication was great from the start and we were notified well in advance of when the techs would arrive. Would definitely recommend.

LS air Installed a furnace in air conditioning for a friend of mine in 1985 That's 38 years ago It…read morestill works fine today. That is fantastic!

If you look elsewhere for reviews they seem to have good ones but I guess I had bad luck. I called…read morethem about 3pm Friday 29 Jun when my regular guy couldn't come. They told me they'd put me on a list but wouldn't come if my son was home alone but they would call and let me know. So that meant to me that there was a slight chance they might come. I took off from work and headed home to wait. I was fine when they didn't, it would have been a long shot. I called again on Monday morning at 9am because I hadn't heard. Again they told me they'd put me on a list. I eventually called someone else who fixed my unit late that afternoon. I never heard from L & S. I called them at 4pm on Monday to take my name off the list. My biggest peeve is that they never called, I would have assumed that they would have given me a heads up, maybe they can't tell me exactly when but let me know that it might be days.

Thank you Nas for getting us set up at our new house. We really appreciate your knowledge and…read moreprofessionalism. We look forward to you handling all of our hvac needs at our new home.

This company is who you want to do business with. Skyllar came out, and did a terrific job. I dont…read morehave enough good things to say about my experience with them. Would highly recommend.