After reading the reviews on Dr. Susan Bailey on YELP, I decided not to put mine on. Three were…read more2-5 stars, touting her as a great surgeon, which she is, but her procedure did not work for me.
I do not like giving negative reviews, especially for doctors, but I feel people should know.
I would give her one star for reasons explained below. My back doctor recommended her for a leg condition that he diagnosed as vascular, not lumbar. It was a walking problem I've had for years. I was only able to walk no more than 20 feet and my legs would start throbbing. The first time I had an appointment with Dr. Bailey, it was for an Aorta Ultrasound, which did show there was some blockage, more in my right leg, but then spread to my left leg. After it was done, she came in and said I think we can help you. But I needed another COVID Test prior to the leg procedure that was scheduled for March 30. One of her inept receptionists scheduled me for Friday March 5th. That date was determined to be too early prior to the procedure, so I was rescheduled for a date later that month. On that day, I drove across town to St. Mary's for the test, and they had no record of me for that or any other day, because Dr. Bailey neglected to submit the required paperwork, something she is known to do frequently! So the nurse rescheduled me and said she would get the paperwork. Done. On March 29th, the day before my procedure, I get a phone call from Dr. Bailey's office, saying the procedure was rescheduled for March 31st, and to be at St. Mary's at 6am, which I was. The nurses there were great, prepping me as far as they could, because, once again, Dr. Bailey had not submitted any paperwork. She showed up at 8:45am! I didn't get home that day until 5pm! Before I left the hospital, the doctor gave me a 3 month prescription for Plavax and said to schedule a follow up appointment at her office at St. Lukes in two weeks, which I did for 4/14/21 at 4:20pm. At 4:55, she still had not walked into the room, so I got up and walked out, saying in a rather loud voice, that I was over this place, the doctor and her very inept scheduling staff. By the time I was out of the building, they were calling me, saying to come back, that I was scheduled for an ultrasound! This was the first I had heard of an ultrasound and the last straw for me and this doctor. I am still getting calls from her office to come back, and all I say is I am through with this office, the doctor and her very bad staff.
There, I have finally drafted my review, feel bittersweet about it, but it is going on YELP after all. People have to know. And I depend on YELP for their posted reviews for any place or person I am seeing for the first time. It is well worth it. Thank you.